I order Birch Ply with Atlantic as I find the service and quality better than anywhere else. The most recent order was delivered to South West Scotland. Everything on the pallet was perfectly cut and... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I used Atlantic Timber for a DIY project.The web site had a fantastic range of sizes and a very wide choice of timber products with competitive prices. The team were very helpful with my order and t... See more
Company replied
First class service from everyone at Atlantic Timber, starting with the really helpful and knowledgeable staff at the tills and then to the workshop team who produce very precise work. The prices a... See more
I order all my sheet goods through Atlantic timber and the service from Liam and the staff in the workshop is always faultless. If pieces have ever been delivered damaged they are replaced the same da... See more
Company replied
Company details
- #51 of 68 best companies in Timber merchant
- #21 of 30 best companies in Wood Supplier
Written by the company
Timber & DIY Merchants in Altrincham, Cheshire. Outdoor treated timber. We cut and machine almost anything on our high-tech CNC controlled machinery, usually while you wait. Order online Timber & Sheet Material, Doors & Joinery, Outdoor & Landscaping, Flooring, Screws, Nails & Hardware, Sealants & Adhesives, Tools. Our wide customer base includes DIY enthusiasts, tradesmen, builders, joiners, shop & office fitters, industrial, commercial, and manufacturing companies, schools & colleges, hospitals, utilities, interior designers.
Contact info
Atlantic Street, WA14 5BY, Altrincham, United Kingdom
- 0161 928 1696
- info@atlantictimber.co.uk
- atlantictimber.co.uk
4.6
Excellent
124 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 24 hours
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Brilliant service and value thanks…
Brilliant service and value thanks nothing was to much trouble 👌👌👌
1 April 2026
Reply from Atlantic Timber
Hi Mark, we're really pleased to hear that you were happy with our service. Thank you for your custom.
Just as ordered delivered as promised…
Just as ordered delivered as promised in great condition.
1 April 2026
Reply from Atlantic Timber
Thank you for your review, Phil.
Prompt service and prompt delivery
31 March 2026
Reply from Atlantic Timber
Hi Mike, thank you for taking the time to leave a review. We're really happy to hear that we got your order to you in good time.
Reply from Atlantic Timber
Hi John, thank you for your review. We're pleased that you were happy with our service.
Great Timber Place
Place was easy to find and park. Wood is straight and at a great price. Staff were knowledgeable and helpful.
31 March 2026
Reply from Atlantic Timber
Hi Stephen, thank you for your review. We're pleased to hear you had a great experience when you came into our store. We look forward to welcoming you again soon!
Reply from Atlantic Timber
HI David, thanks for your review. We're pleased to hear you were happy with our service.
Reply from Atlantic Timber
Thank you for your great review, Alex!
Fantastic service each time I visit
I have received fantastic service each time I have visited Atlantic Timber in Altrincham. Most recently, I needed wood cutting to dimensions to make a fuse box cover for my homeware studio. Martin helped me and the wood was cut to dimensions. I was also advised which accessories to use for assembling. Super pleased and highly recommend Atlantic Timber, thank you so much! Nina
10 February 2026
Unprompted review
Reply from Atlantic Timber
Thanks for the great review, Nina!
First class service
I could not buy the size of wood I wanted locally and Atlantic Timber had it in stock. The order arrived 2 days after ordering and was very well protected - all in all I was very impressed with the service and happy to give 5 stars.
29 March 2026
Reply from Atlantic Timber
Hi John, Thank you for your great review. We're so pleased to hear you were happy with our service and that we were able to help you out with the exact size of timber you needed. We look forward to serving you again.
Reply from Atlantic Timber
Hi Charles, thank you for such a great review. As an independent, family-run merchant, it really means a lot.
Reply from Atlantic Timber
Thank you for your review, we're really pleased you were happy with our service and the quality of the product you ordered.
Ordered a veneered panel to replace a…
Ordered a veneered panel to replace a section of a broken wardrobe door. Perfect match and cut to size. Delivery was very expensive though, but still cheaper overall than replacing a whole door.
22 March 2026
Reply from Atlantic Timber
Hi Mark, we're really pleased that we were able to replace part of your wardrobe door. While we try our best to keep delivery costs as low as possible, we are bound by the costs of our external courier. We will pass your feedback onto our transport team as we review our costs regularly to ensure we offer our customers the best value for money. Thanks for taking the time to leave us a review.
Timber was excellent quality and…
Timber was excellent quality and communication spot on.
11 March 2026
Reply from Atlantic Timber
Thanks for the lovely review. It's great to hear that you're happy with the quality and that we kept you informed.
Delivered as arranged
Ordered on line arrived as arranged everything ok excellent service
10 March 2026
Reply from Atlantic Timber
Thanks for taking the time to leave us a review, Peter. We're pleased to hear you are happy with our service.
Great products and great customer…
Great products and great customer service , will definitely be buying from them again for any future projects
Cutting service is brilliant
17 March 2026
Reply from Atlantic Timber
Hi John, thank you for your great feedback. We're pleased to hear that you were happy with our service and that you found our cutting service useful.
Reply from Atlantic Timber
Hi Mr Taylor, sorry your hear that your product arrived damaged. Unfortunately your email went into our junk folder. One of the team has retrieved it and sent you an email to offer a range of solutions to you. We'll try and get this resolved as quickly as possible for you.
Decent price and very helpful guy on…
Decent price and very helpful guy on reception desk
5 March 2026
Reply from Atlantic Timber
That's great to hear, Mark. Thank you for your review, it means a lot.
Ordered Beech Worktop cut to size
Ordered Beech Worktop cut to size. All ready when I collected. A BIG HELP. Thanks
5 March 2026
Reply from Atlantic Timber
Thank you for you for leaving a great review, Roland. Very glad to be of help and we look forward to helping you with your next project.
Reply from Atlantic Timber
Thank you for the review, Peter. We're so pleased you were happy with our service.
I ordered some wood from this company…
I ordered some wood from this company for me to collect, between ordering the wood and possible collection I suffered a couple of heart attacks so I was unable to go ahead and collect the wood or proceed with the intended project, I informed the company of my predicament via email and enquiring as to a how I could get a possible refund.needless to say I didn’t hear anything from them, so lesson learnt I won’t be using this company at all should I need to purchase any timber in the future,
2 March 2026
Reply from Atlantic Timber
Hi Trevor, thank you for bringing this to our attention. We're sorry that you have experienced a delay in receiving your refund. While we try our best to ensure refunds are completed in a timely manner, occasionally these requests can slip through the net and unfortunately on this occasion your email was missed by our sales team. We have now refunded the value of your order. If you have any other issues, please do get in touch. Thanks.
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