I have found virus attack about Exodus windows wallet app and reported it. Even I provided this virus, they didn't pay me for this bug bounty. It's really serious hijacking virus and they need to... See more
Company replied
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The wallet itself needs a huge upgrade and is also very inconsistent with how it functions through usage. The staking is also pretty wonky and needs updating. Being a user of this wallet since 2020, I... See more
Company replied
Although I don’t have a wallet with Atomic, I was contacted by what turns out to be a scammer trying to coerce me into opening a phoney Atomic wallet. I was smart enough to Google Atomic Wallet, cont... See more
Company replied
It is really good wallet, the support team are getting in touch with me anytime I need, and following up my issue until it is solved. I rate 5 stars for Atomic wallet and its team
Company replied
Company details
Written by the company
Light multi-assets wallet with built-in atomic swap exchange
Contact info
You should know
3.2
Average
15K reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
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easy to use
easy to use, nice simple windows personal app with no 3rd party crap
27 January 2026
Unprompted review
Reply from Atomic Wallet
Hi Jamie,
Thank you for your feedback! We’re glad you appreciate the simple, easy-to-use Windows app and the clean experience without unnecessary third-party elements. If you ever need assistance or have questions, feel free to contact us anytime at support@atomicwallet.io
Reply from Atomic Wallet
Hi Christian,
Thank you for your feedback! We’re glad to hear you received a professional and quick response with proper follow-up. If you ever need assistance again, feel free to contact us anytime at support@atomicwallet.io
Perp Trading and Swapping feature
Perp Trading and Swapping feature
Easy to operate.
25 January 2026
Unprompted review
Reply from Atomic Wallet
Hi there,
Thank you for your feedback! We’re glad to hear you find the perpetual trading and swapping features easy to use. If you ever have questions or need assistance, feel free to contact us anytime at support@atomicwallet.io
Atomic - Quick - Simple- Effective Wallet
Atomic is always quick and keeps up to date with most blockchains, adding new coins on a regular basis
23 January 2026
Unprompted review
Reply from Atomic Wallet
Hi there,
Thank you for your feedback! We’re glad to hear you appreciate how quickly Atomic Wallet adapts to blockchain updates and regularly adds new coins. If you ever need assistance or have questions, feel free to reach us anytime at support@atomicwallet.io
DO NOT USE. Major incident never resolved
Look at all the 1 star reviews. Thousands of users suffered a major incident on 2nd June 2023. The company has provided zero updates to users as to the so called "investigation" they are doing. They actively ban any user that mentions it on any social media
SIMPLY AVOID AND USE ANY OTHER WALLET
15 January 2026
Unprompted review
Reply from Atomic Wallet
Hi Mark,
Thank you for sharing your concerns. We understand how upsetting this situation has been for many users. Please note that the investigation related to the June 2023 incident is being carried out by official authorities, not by Atomic Wallet itself. We are still awaiting their conclusions and cannot provide updates until the process is complete. If you would like us to review your case or need assistance, please contact us at support@atomicwallet.io
Fast and seamless
14 January 2026
Unprompted review
Reply from Atomic Wallet
Hi there,
Thank you for your feedback. We’re glad to hear you had a fast and seamless experience using Atomic Wallet. Your support means a lot to us. If you ever need assistance or have questions, feel free to reach out at support@atomicwallet.io
I would like to thank David for…
I would like to thank David for answering the questions I asked, instead of sending me a standard answer. (It's like writing to a robot.) Flemming Larsen. Denmark 5 BIG STARS FOR IT. 👍🏼👍🏼
10 January 2026
Unprompted review
Reply from Atomic Wallet
Hi there,
Thank you very much for your kind words and for taking the time to share your experience. We’re glad to hear that David was able to provide clear, personalized assistance and address your questions properly. Your feedback means a lot to us. If you ever need further help, feel free to contact us anytime at support@atomicwallet.io
Fast response and great customer…
Fast response and great customer service!
7 January 2026
Unprompted review
Reply from Atomic Wallet
Hi Jackie,
Thank you for your positive feedback! We’re glad to hear you’re satisfied with our response time and customer service. If you ever need assistance, feel free to contact us anytime at support@atomicwallet.io
Reply from Atomic Wallet
Hi Ali,
Thank you for your feedback! We’re glad to hear you like Atomic Wallet. If you ever need assistance or have questions, feel free to contact us anytime at support@atomicwallet.io
lost 80cents in swap LTC --> BTC
worked well, faster than most swaps.
ltc --> btc
thank you
4 January 2026
Unprompted review
Reply from Atomic Wallet
Hi Mitchell,
Thank you for your feedback! We’re glad to hear that Atomic Wallet worked well and that your swap was fast. If you ever need assistance or have questions, feel free to reach us anytime at support@atomicwallet.io
Excellent wallet
Excellent wallet, good functions available, safe one.
4 January 2026
Unprompted review
Reply from Atomic Wallet
Hi Mikko,
Thank you for your kind feedback! We’re glad to hear you find Atomic Wallet safe and feature-rich. If you ever need assistance or have questions, feel free to contact us anytime at support@atomicwallet.io
Atomic is a great wallet with easy UX…
Atomic is a great wallet with easy UX and fast transactions.
18 December 2025
Unprompted review
Reply from Atomic Wallet
Hi there,
Thank you for your feedback! We’re happy to hear you enjoy the easy UX and fast transactions in Atomic Wallet. If you ever need assistance, feel free to contact us anytime at support@atomicwallet.io
June 3 2023
On June 3, 2023, approximately $51,000 worth of my cryptocurrency was stolen due to issues related to this company’s platform/security. Despite repeated follow-ups, the company has never compensated me for the loss or taken responsibility.
What is even more concerning is that instead of addressing the problem transparently, the company blocked all affected users (including myself) on their social media channels, effectively silencing victims and avoiding accountability.
This experience shows a complete lack of customer support, responsibility, and transparency. I strongly advise others to be extremely cautious when dealing with this company.
31 December 2025
Unprompted review
Reply from Atomic Wallet
Hi there,
Thank you for sharing your experience. We understand how distressing this situation has been. We’d like to clarify that the investigation related to the June 2023 incident is being handled by official authorities, not directly by Atomic Wallet. We are still awaiting the outcome so we can provide accurate updates.
If you have additional details or questions, please contact us at support@atomicwallet.io. We remain available to assist where possible.
Poor customer support
Poor customer support! Not ideal for coin staking or trading . I have carefully mentioned a more effective #choice in my #user #photos .
#Simply amazing and quick pay .
30 December 2025
Unprompted review
Reply from Atomic Wallet
Hi Juan,
Thank you for sharing your feedback. We’re sorry to hear that your experience with support, staking, or trading didn’t meet expectations, and we appreciate you taking the time to describe it. Your comments are important for improving the service. If you’d like us to review any specific issue, please contact us directly at support@atomicwallet.io so we can assist you further.
It's a scam
It's a scam. Customer service doesn't reply. Transferring your crypto leads to 'loss' of them: the money dissappears most likely to Atomic itself. Beware especially for the people who want you to let you use Atomic.
16 December 2025
Unprompted review
Reply from Atomic Wallet
Hi Steven,
We’re sorry to hear about your concern. Atomic Wallet is a non-custodial wallet, we do not take or control users’ funds. If transfers fail or balances don’t appear, it’s usually due to network issues, incorrect addresses, or third-party swap providers.
Please do not send money outside the official app and contact us directly at support@atomicwallet.io with transaction details so we can safely review and help resolve the issue.
I am missing 800 staking coins and have…
I am missing 800 staking coins and have attempted to ask for help for over a week but no response. I can’t send other coins and they basically robbed me and won’t respond. Worst experience of any wallet yet!! B
29 December 2025
Unprompted review
Reply from Atomic Wallet
Hi there,
We’re sorry to hear about your experience and understand how concerning this is. Atomic Wallet does not take users’ funds, and staking balances or sending issues are often related to network status, unbonding periods, or synchronization delays. We have opened a support case for you: TP-2912-01. Please contact us directly at support@atomicwallet.io with a case number, the coin name, transaction hashes, and screenshots, so the team can review your case and assist you properly.
Atomic is just one heck of a quality…
Atomic is just one heck of a quality organization.
Almost never a problem, and quality support available if you happen to do run into an issue.
27 December 2025
Unprompted review
Reply from Atomic Wallet
Hi there,
Thank you for the fantastic feedback! We’re thrilled to hear Atomic Wallet is reliable for you with solid support when needed. If any issues arise, reach out anytime at support@atomicwallet.io
A great support team from Atomic Wallet…
A great support team from Atomic Wallet , will help to solve the problem .
27 December 2025
Unprompted review
Reply from Atomic Wallet
Hi Daniel,
Thank you for the great feedback on our support team! We’re glad we could help resolve your issue. If you need assistance in the future, feel free to contact us at support@atomicwallet.io
Watch out for scammers
Although I don’t have a wallet with Atomic, I was contacted by what turns out to be a scammer trying to coerce me into opening a phoney Atomic wallet. I was smart enough to Google Atomic Wallet, contact them via their official email and ask them directly about this incident. They responded quickly advising me that this was a scammer’s technique and to avoid at all costs. Thanks to the Atomic Wallet team for keeping me on the straight and narrow. Cheers!
19 December 2025
Unprompted review
Reply from Atomic Wallet
Hi Mark,
Thank you for sharing your experience. We’re glad you reached out to verify the situation and avoided the scam. Atomic Wallet never contacts users to request sensitive information or deposits outside the official app. Your vigilance helps keep your funds safe. For any future concerns, you can always contact us directly at support@atomicwallet.io
Great, user friendly Atomic Wallet
Great wallet that I've been using for over 4 years, there are some issues with certain chains sometimes but with such a outstanding customer service every single problem I had over the years was solved promptely and with clear and wide guidance. Very happy with the service and the wallet itself!
21 December 2025
Unprompted review
Reply from Atomic Wallet
Hi there,
Thank you for your long-term trust and such detailed feedback! We’re glad to hear that despite occasional network issues, our support team has been able to assist you promptly and clearly over the years. Your satisfaction means a lot to us. If you ever need help again, feel free to reach us anytime at support@atomicwallet.io
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