Au Myprotein Reviews 8,103

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,760 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality of the products, finding them delicious and effective, with some highlighting specific items like flavor drops and activewear. The purchasing process is generally described as smooth and easy, with many noting quick delivery times and good packaging. Reviewers also find the prices to be competitive and offer good value, especially with bulk deals. However, some people were dissatisfied with the increasing prices of products, leading them to seek alternatives. Delivery service is a frequent concern, with reports of slow shipping, unreceived packages, and issues with notifications or attempted deliveries. Additionally, some customers received products with short expiry dates or found the taste of certain protein powders unappealing, and experienced difficulties with customer service when trying to resolve these issues.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many praising the quality, taste, and... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many praising fast delivery times, often arriving... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many praising products as delicious, high-quality, and... See more

Order

People report ambiguous experiences with order, with many customers expressing frustration over issues like... See more

Price

Customers had ambiguous experiences with price, with some reviewers finding prices to be good, cheap, or... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Purchasing products online is easy, however the price of your protein is becoming too expensive. Have also started purchasing protein powder from other companies, as their prices are a little lower.

Company replied

Rated 3 out of 5 stars

Shipping was quick, prices great, quality is nice however the leggings are so long it's ridiculous! I will need to either cut them and fold or have them altered to wear. I am of average height 5ft 6"... See more

Company replied

Rated 3 out of 5 stars

I dislike the re-zip as it does not close / seal back tight. It's annoying for freshness.... the response back was not helpful at all. What can you do about the non closing zip lock?

Company replied

Rated 3 out of 5 stars

Average taste and weird ratio. Scoop per 150ml bit strange. Not fav protein but average

Company replied


Company details


Contact info

  • Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, United States

  • au.myprotein.com

3.4

Average

TrustScore 3.5 out of 5

8k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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Rated 5 out of 5 stars

I’ve been ordering from this brand for three years…

I’ve been ordering from this brand for over three years, this time was the quickest delivery. The quality as good as always.

5 April 2026
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

Never received it

Never received it

5 April 2026
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Perfect

Perfect ! Grateful for being connected with this amazing community.

11 April 2026
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Good and happy

11 April 2026
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Quick and efficient delivery plus great…

Quick and efficient delivery plus great deals for students.

11 April 2026
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great product

10 April 2026
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great site

Great site

Amazing sales and deals. Very wide range of products and flavours to choose from!

1 April 2026
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Excellent

We ordered from Australia & my purchase was perfect & here within a week !
So impressed!

9 April 2026
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 4 out of 5 stars

Pretty cool

Pretty cool, i like to shop there

2 April 2026
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Liam

Rated 1 out of 5 stars

Wrong product and won’t return

Took forever to arrive and when it did, it was chocolate not unflavoured. Chocolate is awful. Tried to return it and I got a major runaround. Still unable to return 3kg of this rubbish though I haven’t given up yet

27 March 2026
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 4 out of 5 stars

The website is user friendly

The website is user friendly, setting up an account is easy. I received the ordered package as per mentioned time period.
however, they did not send the free shaker as a first time buyer.

8 April 2026
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Liam

Rated 5 out of 5 stars
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Brilliant Protein powders and BCAAs…

Brilliant Protein powders and BCAAs have been using it for years now!

22 April 2025
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 3 out of 5 stars
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for taking the time to leave your review.

I have investigated your issue and sent a message to your account, please see this when possible.

I look forward to resolving this for you.

Kind regards,
Liam

Rated 5 out of 5 stars

Great service and product

Great service and product. Smooth delivery

8 April 2026
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

Delivery hasn’t come through and you…

Delivery hasn’t come through and you are asking for the feedback. Late delivery.

1 April 2026
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Best ever protein i am using this from…

Best ever protein i am using this from last two years.

1 April 2026
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 3 out of 5 stars

Shipping was quick

Shipping was quick, prices great, quality is nice however the leggings are so long it's ridiculous! I will need to either cut them and fold or have them altered to wear. I am of average height 5ft 6" I would not purchase again for this reason.

31 March 2026
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Liam

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