Audika - Loughton Reviews 

258
TrustScore 5 out of 5

4.9

299 High Road, IG10 1AH LOUGHTON, Essex, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Audika in Loughton (previously “Hidden Hearing” but staffed by the same audiologists, Sue and Nick ) continue to provide me with a high standard of service. On the recommendation of my GP, I’ve... See more

Rated 5 out of 5 stars

Nick was very kind and attentive in everything . 5 star customer service , told me everything I needed to know and adjusted my hearing aids to suit my needs . I would definitely recommend him to anyon... See more

Rated 5 out of 5 stars

Great experience at Audika today ! Wendy was amazing . She made me feel at ease , very helpful and professional . Great service and I highly recommend.

Rated 4 out of 5 stars

Smart, welcoming and pleasant offices. Actual various hearing tests were useful and give the user a real sense of hearing improvement But the teal measure was the suggested price of the aids whic... See more



Contact info

  • 299 High Road, IG10 1AH, LOUGHTON, Essex, United Kingdom

  • 020 3225 5440

4.9

Excellent

TrustScore 5 out of 5

258 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(258)

5,332 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and efficient hearing test

Quick and efficient hearing test - was great to bring immediate family member to be part of the process. Good and informed conversation about tinnitus symptoms also. Great customer experience 🙏

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent!!

I have been using Hidden Hearing in Loughton, Essex for a few years now. I trust Wendy completely when Micro suctioning my ears. She is so gentle and thorough and I honestly wouldn't go anywhere else to have this done. Absolutely excellent service. I would highly recommend.

4 February 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service with a friendly consultant who took the time to explain the various options in the context of how they would suit my circumstances. Many thanks.

18 January 2025
Rated 5 out of 5 stars

I was very pleased with my visit and…

I was very pleased with my visit and especially since I bought hearing aids and am very pleased with them. The lady who tested my hearing and sold me the hearing aids was very helpful. I got tge hearing aids and there was a discount which really helped me

12 December 2024
Rated 5 out of 5 stars

Fantastic Service

Welcomed by the receptionist.
Prompt timing for treatment.
Wendy was professional caring and amazing at removing the wax from my husbands ears.
Totally recommend them.

28 October 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

I took my elderly mother for a new hearing test and saw Nick. He was extremely patient with her and explained everything to us both. There was no hard sell. Gave us alternatives of different devices. Very reassuring. Excellent care & service. Would definitely recommend.

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Wax Removal

Really good experience, Wendy explained the process and the procedure went really well.
Very happy to be able to hear properly again 😀

5 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service the lady who came and carried out the test was very knowledgeable friendly and helpful which put me at ease would definitely recommend

25 October 2024
Unprompted review
Rated 5 out of 5 stars

Expert service with a smile

The practitioner was friendly and very professional.
She explained about the procedure for removing ear wax and the method used before carrying out the action. She used great care during the process and showed me the photos taken before and after the procedure as testament to the result.

14 October 2024
Rated 5 out of 5 stars

Fantastic service and continuing care.

My follow up appointment was great. It’s so reassuring to know I’m getting regular check-ups. My hearing aids were adjusted after my hearing test showed how much change there had been and they are as good as new with speech and tv sounding really clear again. So helpful, friendly and efficient. Thank you.

5 October 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look