Audika in Loughton (previously “Hidden Hearing” but staffed by the same audiologists, Sue and Nick ) continue to provide me with a high standard of service. On the recommendation of my GP, I’ve... See more
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Nick was very kind and attentive in everything . 5 star customer service , told me everything I needed to know and adjusted my hearing aids to suit my needs . I would definitely recommend him to anyon... See more
Great experience at Audika today ! Wendy was amazing . She made me feel at ease , very helpful and professional . Great service and I highly recommend.
Smart, welcoming and pleasant offices. Actual various hearing tests were useful and give the user a real sense of hearing improvement But the teal measure was the suggested price of the aids whic... See more
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Excellent Service
The courteous, polite and professional manner of Nick at your branch.
Friendly and efficient
Friendly and efficient. Explained everything very clearly. Recommend .
The member of staff was very welcoming
The member of staff was very welcoming. I was quite early for my appt but was seen within 10 minutes.
Very professional & took time explain the procedures.
I am taking sometime to make my mind up on purchasing an aid
Very pleasant experiance
Professional and Friendly Service.
Wendy Green, Ear Care Specialist, at Loughton provided me with excellent service. Highly recommended.
Very happy with the service provided by…
Very happy with the service provided by Wendy and Louisa on reception.
Wendy Green was amazing
Wendy Green was amazing when she saw me on Wednesday afternoon. Very understanding, explained things through and put me at ease. Explained how to manage my ear wax and to not be worried. I could not recommend her highly enough and believe she deserves 5*.
Wendy is great
Wendy is great. She is very experienced in her field. I definitely recommend her to anyone having ear problems.
I went to Hidden Hearing and they were…
I went to Hidden Hearing and they were able to fit me in then and there. The lady I saw was Wendy and she was very professional and did a good job of suctioning my ears.
Excellent service had wax removal today…
Excellent service had wax removal today and I am astonished how much clearer sounds are Wendy green is so friendly and at all Times makes you at ease.
Staff were very informative and…
Staff were very informative and explained the whole process. Very thorough hearing test.
Good but very expensive
Had an appointment with Sue at the Loughton office.She was punctional, tidy and very professional. Some of the testing equipment was faulty so we could not test my middle ear hearing. She gave me a good overview of the diifferent hearing aids and also the opportunity to try a specific model. I did however find tbe devices really expensive for what they. Decidec to put purchasing on tbe backburner for now...
Hidden Hearing the people that care about your hearing.
Have always been treated in a professional and friendly manner with the testing explained in a clear and understandable way would definitely recommend Hidden Hearing to anyone with hearing difficulties.
I'm a repeat customer
I'm a repeat customer. Great service, helpful and friendly staff as always.
Wendy from HH Loughton
Wendy from HH Loughton, attended my mother’s care home today to remove a build-up of wax from one my mum’s ears. Wendy did a great job - both technically and ‘personally’: she showed great kindness and interpersonal skills.
Wendy from Loughton branch
Wendy from the Loughton branch when carrying out ear suction was kind , professional, gentle , explaining procedure whilst doing it . I highly recommend as have had done previously elsewhere & there is no comparison. The hearing test to make sure there had been no long lasting hearing problems really put my mind at rest
I had an excellent experience
I had an excellent experience, I was apprehensive about the procedure but Wendy was patient, friendly and professional, I would highly recommend anyone to go here.
A very friendly experience
A very friendly, informative and helpful experience which I would recommend.
Hearing Test
I recently had a hearing test here they were very polite and helpful from receptionist to the gentleman that done my hearing test and explained things easily.
Thank You
Julia
Professional and outstanding service.
The lady who dealt with us was very…
The lady who dealt with us was very pleasant and professional
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