I had a subscription with this company and on my second order they sent me the wrong product. I contacted them and was totally blown away with their prompt response to this matter. They were very help... See more
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The response was super fast
The response was super fast. Thank you very much
Your customer service was very…
Your customer service was very responsive; however, your website and ordering system REQUIRES fixing!….
I never saw that I was accepting the
“option” of automated refill subscription — had I, I NEVER would have placed the order!!!…
Over the top customer service!!!
Over the top customer service. Even though I sent the request for help on Sunday night, I got a tremendous amount of information that was extremely helpful in resolving my issue.
Camille was very personable and kind…
Camille was very personable and kind ..and very nice ,and answered all of my questions......she is a great person to have on your team
They handled it right
They handled it right. Fast, and with awesome communication.
No Fight... just did it Right!
Sarah was very polite and knowledgeable…
Sarah was very polite and knowledgeable about my questions and answered them thoroughly with reasonable care and courtesy.
Your support team member Sarah helped…
Your support team member Sarah helped me with my issue completely and compassionately. I really appreciate all her help.
Very helpful
Prompt response from the team that totally solved my issue. They also gave me information so I could avoid the issue in the future.
I liked how Customer Service was so…
I liked how Customer Service was so open about the amount of time for the pills to work and It was easy to manage my subscription with them.
Quick Customer Service
I reached out with a message asking if they could change my email. I received an auto reply saying someone would get back to me within 24 hours.
I heard back from them in less than 30 minutes and she was able to complete my request. Great customer service.
David Marshall
Profesional
Profesional, honest very excelent customer service. Thank you
Complaint about a re-charge…
I made a complaint about a re-charge (my misunderstanding really!) which was responded courteously and with patience by Sarah who then got the issue resolved to my satisfaction immediately. Thank You Sarah
My A1c dropped almost a half point in…
My A1c dropped almost a half point in three months. My doctor got me off of my blood pressure medication and my cholesterol is lower than it’s been in 15 years.
Screwed up company, got indian gooseberry, not pomegranate.
To start with, I ordered pomegranate concentrate, and what I got was amla, which is indian gooseberry.
I didnt order that.
Cancel any further orders.
I know what pomegranate does, no idea what indian gooseberry does.
Unhappy camper here.
Waste of money imo.

Reply from Auniva
Great customer service
Sarah was very quick to reply and answer my questions. Impressed with the customer service.
Pause on the subscription is possible
I had taken advantage of the buy 3 get 2 free pomegranate which started an automatic subscription for 3 more bottle every 2 months. After my first 3 bottle of the subscription arrived I had a 6 month supply so sent a message to their customer service email and asked to have a pause on the subscription. Within 6 hours I had a positive response which really impressed me. Now when I run low, I will be able to reinstate the subscription and continue receiving this product.
I was amazed at the time you fixed…
I was amazed at the time you fixed everything, it happened so fast and I was shocked to see the money back in my bank account.Thank you so much I really appreciated it.
They will not cancel my order I get…
They will not cancel my order I get charged $40 a month for something I do not want it doesn't even work!

Reply from Auniva
My experience with using this company…
My experience with using this company was exceptional. I wasn't able to use the product due to a medical condition and was refunded promptly. I definitely recommend this company. Excellent customer service!
Oh my another predatory scam
Oh my another predatory scam. I can’t find any way to cancel it. I keep getting it. I don’t know what to do. There’s no phone number there’s nobody to talk to You get no answer…. scummy scummy business.

Reply from Auniva
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