Auniva Reviews 

1,667
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,626 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and outstanding support team for their prompt, professional responses. People deeply appreciate how quickly representatives address questions, manage subscription details, and resolve various account issues with genuine kindness and patience. Some reviewers were not happy with unexpected recurring charges, noting major difficulties when trying to cancel automated subscriptions. A few other people also felt that receiving incorrect items was very frustrating, and mentioned getting poor answers or unhelpful replies from support. Some consumers also expressed frustration over unwanted bottles arriving despite explicit requests to pause shipments.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with several customers praising the great quality and... See more

Response time

People report positive experiences with response time, frequently highlighting prompt and immediate... See more

Order

Customers consistently note ambiguous experiences with order processes, as many reviewers report frustration... See more

Staff

Customers had positive experiences with staff, frequently expressing deep appreciation for the compassionate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a subscription with this company and on my second order they sent me the wrong product. I contacted them and was totally blown away with their prompt response to this matter. They were very help... See more

Rated 5 out of 5 stars

I’m new to this company, I inquired about canceling & they were very understanding. Being retired & on a fixed income there isn’t a lot of extra cash available. If it works for me I will definitely pu... See more

Rated 5 out of 5 stars

Even though my first package arrived empty, the company made things right by sending two replacements, which I received yesterday. They apologized for the wait and followed up to make sure everything... See more

Rated 5 out of 5 stars

They immediatley acknowledged my concern, and gave me a instant refund. I had the data to secure my issue, and they gave me No delay or questions regarding it. If you ever find yourself in need of som... See more


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(1,667)

1,664 reviews in the last 12 months

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Rated 4 out of 5 stars

Your customer service was very…

Your customer service was very responsive; however, your website and ordering system REQUIRES fixing!….
I never saw that I was accepting the
“option” of automated refill subscription — had I, I NEVER would have placed the order!!!…

11 October 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful

Prompt response from the team that totally solved my issue. They also gave me information so I could avoid the issue in the future.

11 October 2026
Unprompted review
Rated 5 out of 5 stars

Quick Customer Service

I reached out with a message asking if they could change my email. I received an auto reply saying someone would get back to me within 24 hours.
I heard back from them in less than 30 minutes and she was able to complete my request. Great customer service.

David Marshall

11 October 2026
Unprompted review
Rated 1 out of 5 stars

Screwed up company, got indian gooseberry, not pomegranate.

To start with, I ordered pomegranate concentrate, and what I got was amla, which is indian gooseberry.
I didnt order that.
Cancel any further orders.
I know what pomegranate does, no idea what indian gooseberry does.
Unhappy camper here.
Waste of money imo.

11 October 2026
Unprompted review
Auniva logo

Reply from Auniva

Hey there,

Thank you for taking the time to share this.

We're really sorry you received the wrong product. You ordered our Pomegranate concentrate and received Amla instead.

That was our error when we packed your order, and we're sorry for the confusion and disappointment it caused.

Thank you for reaching out to our support team about it. We resolved it right away and sent the correct Pomegranate products at no charge.

As you requested, we've also cancelled any upcoming orders on your account, so you won't receive or be charged for anything further.

If there's anything else we can help with, our team is always available at help@auniva.co.

Rated 5 out of 5 stars

Pause on the subscription is possible

I had taken advantage of the buy 3 get 2 free pomegranate which started an automatic subscription for 3 more bottle every 2 months. After my first 3 bottle of the subscription arrived I had a 6 month supply so sent a message to their customer service email and asked to have a pause on the subscription. Within 6 hours I had a positive response which really impressed me. Now when I run low, I will be able to reinstate the subscription and continue receiving this product.

10 October 2026
Unprompted review
Rated 1 out of 5 stars

They will not cancel my order I get…

They will not cancel my order I get charged $40 a month for something I do not want it doesn't even work!

10 October 2026
Unprompted review
Auniva logo

Reply from Auniva

Hi Glen,

Thank you for sharing your feedback, and we're sorry to hear about your experience.

Supplements can affect each person in their own way. We hear from many customers who are happy with the product, but we also know that what one person loves may not work the same way for someone else.

Subscriptions are actively selected at checkout, and cancellation is simple.You can cancel anytime through the customer portal or by reaching out to us directly.

Your subscription has been cancelled, and you won't receive any further charges or shipments.

We've refunded all your orders under our 90-day money-back guarantee.

If anything else comes up, just reach out to help@auniva.co, and we'll sort it out.

Rated 1 out of 5 stars

Oh my another predatory scam

Oh my another predatory scam. I can’t find any way to cancel it. I keep getting it. I don’t know what to do. There’s no phone number there’s nobody to talk to You get no answer…. scummy scummy business.

10 October 2026
Unprompted review
Auniva logo

Reply from Auniva

Hey Loree,

Thank you for sharing your feedback, and we're sorry to hear about your experience.

Subscriptions are actively selected at checkout, and cancellation is simple.

You can cancel anytime through the customer portal or by reaching out to us directly.

Unfortunately, we can't locate an account from the details in your review.

Please email us at help@auniva.co with the email you used at checkout, and we'll get this resolved for you.

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