AURALU Reviews 303

Great product and the noise reduction function make me enter the working state well.

Terrible service have tried to contact multiple times about an order do not order here

Zero customer service, terrible product and no returns. Don't go near them.

Terrible decision buying these. For the price I expect them to stay in your ears but they don’t. Battery is awful too!

Avoid, tried to cancel order 2 hours after ordering and was told they were out on delivery??? As suspected cheap headphones, £20 off amazon for similar. Not UK based as they make it out.

SCAM /FRAUD
I'm glad I paid with my credit card as I've now asked the bank to check Auralu out for fraud after all the negative reviews wished I'd read them first
Asked for item being cancelled with same as others have posted sorry out for delivery JOKE
AVOID BUYING FROM THEM

Auralu headphones details are great, it's clearly high-end stuff.

The Bluetooth connection of this headset is very fast, the sound quality is clear and noise-free. Easy to use.

I would give 0 reviews if i can. This company is a huge scam. They run websites to rank their product as high end headphones. The only thing this company does well is deliver their useless headphones. Which are indeed horrible quality. Dont even try to return it because you will never get your money back. And you just return an extra headphone for them to sell it to an other clueless victim. I have no idea how they are still bot sued for fraud etc. I will definitely look at my options with a lawyer.

The Auralu headphones are amazing, they connect so easily and quickly and the sound quality is top-notch And for the price, they're really great.

Do NOT buy from this website. I was passed this website from a sibling of mine, asking if it was legit since I work in cyber security. I can immediately tell you, this is a scam. They auto-cart your items, and the SALE is FAKE. It's a looping timer, The SALE does NOT EXIST. The FAKE SALE is to bait you into thinking, you get a good deal. The website images of the products/office are terribly imposed and AI generated. They are fake. There is no such thing as Auralu. It's a backdoor cover identity designed to sell you cheap asian products. Do NOT buy, please.

Really bad quality, not as they advertised, different from pictures, noise cancelling does not work at all. Avoid. Not help to get your money back.

The battery life is phenomenal, I've used it for about two weeks. So far so good.

Atrocious microphone quality and appalling customer experience. Upon trying to make a phone call with the headphones it was clear that the microphone's quality is substandard. The voice is unclear and impossible to hear properly nor hold a conversation as the other party cannot understand what is being said. Without any doubt, quality is not Auralu's forte, a clear manufacturing problem.
However the company denies any responsibility and insists that the consumer pays the shipping, taxes and customs fees providing an address in Guangzhou, China.
They also insist the product has to be clean and ready for "secondary sales". Which means that many of us might received a product that has been previously returned given quality issues.
Would highly recommend to stay far from this company.

DO NOT BUY!! AVOID AT ALL COSTS!!

JUST LIKE THE REST OF THE REVIEWS I GOT CAUGHT OUT ON THIS ONE AS THE WEBSITE LOOKED LEGIT AND UK BASED. EARPHONES ARRIVED WEEKS LATER WHERE THEY WERE BEING RECOGNISED AS 2 BLUETOOTH DEVICES AND ONLY ONE EARPIECE WOULD CONNECT AT A TIME. LIKE THE OTHER REVIEWS THE EMAIL ADDRESS WANTED VIDEO EVIDENCE OF FAULT AND WHEN TRIED TO SEND THEIR EMAIL REJECTS SAYING EMAIL FILE TOO BIG AND ATTACHMENT NEEDS TO BE REMOVED! SENT SCREENSHOT OF FAULT BUT KEEP REPLYING ASKING THE SAME THING. NO TELEPHONE NUMBER ETC. THERE IS NO WAY IM FOOTING THE BILL TO RETURN TO CHINA FOR THEM TO 'NOT HAVE RECEIVED THE ITEM'!! , LUCKILY I'VE BEEN ABLE TO DO A CHARGEBACK REQUEST WITH THE BANK WHICH AURALU ARE PEEVED ABOUT SAYING THEY WILL REFUND 50% IF I REMOVE CHARGEBACK REQUEST!!!NO CHANCE!! THIS COMPANY NEED SHUTTING DOWN AND FAST!!!

Order is not from UK
Cancelled order when I found out it wasn't coming from UK
Then cancelled again when never received it by delivery date.
Company keep sending auto reply, bank dealing with this, please don't deal with this, it appears a scam.
Still waiting for a delivery that I asked to be cancelled

I do feel the sound could be louder. I'm frequently in noisy airports and I wish there was more volume or noise-cancelling capability.

Rubbish what a waste of £109! My Auralu headphones won’t even connect to my iPad with Bluetooth!
I obviously read the wrong reviews!

Exact same as other reviews scammers I was misled by a vacumtest review and purchased and then obviously saw the reviews on here

Please do not buy from this company. The quality is appalling and they will not action returns.
They tell you they must be returned to China, even though they are distributed in the UK.
The cost plus taxes is expensive and there’s no guarantee they will ‘receive’ the items, therefore will not send you the refund.
Total scam and they should face British law.