Haven’t received package. No correspondence or postal advice. I have emailed and messaged through Instagram, and had no response. Very ordinary customer service, I just want my package already or a r... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I purchased the moisturiser and never have I been strict on applying it daily let alone TWICE! It smells edible and definately keeps me moisturised up until the next application! Will definately keep... See more
I am sooo inlove with smell of the body balm (everyone says I smell like cupcakes) it also soaks into my skin so well (something I normally have an issue with). Once I've finished my current bodyscrub... See more
These scrubs are amazing - perfectly grainy, smells wonderful, and leaves your skin amazingly soft. I'm very impressed. I didn't want to rinse it off, it felt so good being covered in it. It contains... See more
Company replied
Company details
Written by the company
Bean Body is an Australian Owned, natural skin care range that uses caffeine as the hero ingredient to brighten the skin. Our products are bursting with natural ingredients that have been formulated to bring out the very best in your skin. We want to be the friend you can always count on and trust. What’s important to you is important to us, so we really appreciate your feedback. Thanks for helping us be the best we can.
Contact info
100 Miller Street, Level 40, 2060, North Sydney, Australia
- 0403515706
- hello@beanbodycare.com
- ausnz.beanbodycare.com
3.6
Average
184 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Bean Body Care
Hi Miguel,
Thanks so much for sharing your experience. We are happy to hear you received your products on time. We hope you enjoy your scrubs!
Love, Bean Body
good and quick
24 May 2018
Unprompted review
Reply from Bean Body Care
Hi Zhe,
Thank you for sharing your order experience, we are happy to hear it was efficient. We hope you enjoy your get beaned experience.
It's bean a pleasure.
Bean Body x
:) Perfect
Quick delivery, great products - skin so smooth it's almost invisible!
23 May 2018
Unprompted review
Reply from Bean Body Care
Hi Tom,
Thanks so much for sharing your get beaned experience.
We are happy to hear our scrubs helped your skin feel softer and silky smooth!
It's bean a pleasure.
Love, Bean Body x
Really good and I love it
Really good and I love it. After using the scrup my skin became much softer and more silky immediately, and it’s not oily at all.
10 May 2018
Unprompted review
Reply from Bean Body Care
Hi Grace,
Thanks so much for sharing your get beaned experience. We are happy to hear our scrubs helped your skin feel softer and silky smooth!
It's bean a pleasure.
Love, Bean Body x
Reply from Bean Body Care
Hi Yiwen,
Thanks so much for sharing, we are happy to hear you enjoyed your get beaned experience!
Love, Bean Body x
I’d order again
Quick and easy to order. Love that they have afterpay! So easy to check out with.
Order arrive in a decent time frame being in WA, already tried the peppermint and will be gifting the berry secent to a friend.
Would purchase again
8 May 2018
Unprompted review
Reply from Bean Body Care
Hi Natalie,
Thanks so much for sharing your get beaned experience. We are happy to hear your order arrived on time and you enjoyed your Peppermint scrub!
Love, Bean Body x
Smells so yummy and feels so good
8 May 2018
Unprompted review
O recived the wrong amount
4 May 2018
Unprompted review
Reply from Bean Body Care
Hi Emine,
We are sorry to hear you received the incorrect order. We would be happy to help rectify this for you if you could please email us at hello@beanbodycare.com will have this organised.
We hope you still enjoy your get beaned experience!
Love, Bean Body x
Reply from Bean Body Care
Hi Monica,
Thank you so much for sharing your get beaned experience.
It's bean a pleasure.
Love, Bean Body
Vanilla Bean Body Balm
I honestly can’t get enough of the Vanilla Bean Body Balm. Everyone says my skin feels so soft and it smells so nice. I would be lost without this product!
1 May 2018
Unprompted review
Reply from Bean Body Care
Hi Joelle,
Thank you so much for sharing your get beaned experience. We are so happy to hear your love for our body balm! Keep an eye open as we would love to gift you a discount on your next purchase!
It's bean a pleasure.
Love, Bean Body
Smell is so good
Smell is so good！And after use， the skin very smooth！Good product！
25 April 2018
Unprompted review
Reply from Bean Body Care
Hi Hui,
Thank you so much for sharing your get beaned experience. We are so happy to hear your love for our coffee scrubs, we love the smell too! Keep an eye open as we would love to gift you a discount on your next purchase!
It's bean a pleasure.
Love,
Bean Body
I have received the product within a…
I have received the product within a week and the product are wrapped well.
23 April 2018
Unprompted review
Reply from Bean Body Care
Hi Yulin,
Thank you so much for sharing your experience. We are so happy to you received your product and look forward to hearing your review!
It's bean a pleasure.
Love,
Bean Body
Love this product
Love this product! I have always been curious about coffee scrubs and using this scrub definitely didn’t disappoint! After using it, it made my skin smooth and soft and even cleared up pimples that were getting me down. 10/10 would recommend and will be buying more in the near future! 💜
23 April 2018
Unprompted review
Reply from Bean Body Care
Hi Ellie-lea,
Thank you so much for sharing your get beaned experience. We are so happy to hear your love for our coffee scrubs! Keep an eye open as we would love to gift you a discount on your next purchase!
It's bean a pleasure.
Love,
Bean Body
Super happy with the delivery time and…
Super happy with the delivery time and the quality. Beautifully packaged and the smells are Devine. I've tried alot of coffee scrubs but now I wont go anywhere else.
17 April 2018
Unprompted review
Reply from Bean Body Care
Hi Rachel,
Thanks so much for sharing your experience, we are so happy to hear your love for our scrubs! And loyalty!
It's been a pleasure.
Love, Bean Body x
Reply from Bean Body Care
Hi Kate,
Thanks for much for sharing your experience, we are so happy you loved our scrubs!
Love, Bean Body x
Great product!
12 April 2018
Unprompted review
Reply from Bean Body Care
Hi Aria,
Thanks so much for sharing, we are happy to hear your love for our products!
Love, Bean Body x
Absolutely love my scrubs 😍
12 April 2018
Unprompted review
Reply from Bean Body Care
Hi Kerryann,
Thanks so much for sharing, we are happy to hear your love for our scrubs!
Love, Bean Body x
good!i love your service!!!
6 April 2018
Unprompted review
Reply from Bean Body Care
Hi Yuchen,
We are happy to hear you were satisfied with your service! We hope you enjoy your get beaned experience!
Love, Bean Body x
the delivery is fast and I really…
the delivery is fast and I really appreciate it.
5 April 2018
Unprompted review
Reply from Bean Body Care
Hi Henry,
We are happy to hear you were satisfied with your service! We hope you enjoy your get beaned experience!
Love, Bean Body x
Reply from Bean Body Care
Hi Zixuan,
Thanks for much for sharing. Please let us know if there is anything we can do to make your experience a better one.
Love, Mr Bean Body x
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.