Haven’t received package. No correspondence or postal advice. I have emailed and messaged through Instagram, and had no response. Very ordinary customer service, I just want my package already or a r... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I purchased the moisturiser and never have I been strict on applying it daily let alone TWICE! It smells edible and definately keeps me moisturised up until the next application! Will definately keep... See more
I am sooo inlove with smell of the body balm (everyone says I smell like cupcakes) it also soaks into my skin so well (something I normally have an issue with). Once I've finished my current bodyscrub... See more
These scrubs are amazing - perfectly grainy, smells wonderful, and leaves your skin amazingly soft. I'm very impressed. I didn't want to rinse it off, it felt so good being covered in it. It contains... See more
Company replied
Company details
Written by the company
Bean Body is an Australian Owned, natural skin care range that uses caffeine as the hero ingredient to brighten the skin. Our products are bursting with natural ingredients that have been formulated to bring out the very best in your skin. We want to be the friend you can always count on and trust. What’s important to you is important to us, so we really appreciate your feedback. Thanks for helping us be the best we can.
Contact info
100 Miller Street, Level 40, 2060, North Sydney, Australia
- 0403515706
- hello@beanbodycare.com
- ausnz.beanbodycare.com
3.6
Average
184 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The shipping was quick and the products…
The shipping was quick and the products smell amazing and leave your skin feeling soooo good!
3 April 2018
Unprompted review
Reply from Bean Body Care
Hi Nikki,
We are happy to hear you were satisfied with your purchase! We hope you enjoy your get beaned experience!
Love, Bean Body x
Fast and prompt.
2 April 2018
Unprompted review
Reply from Bean Body Care
Hi Felicia,
We are happy to hear you were satisfied with our service. We hope you enjoy your get beaned experience!
Love, Bean Body x
delivered to wrong place.....that…
delivered to wrong place.....that disappointed me.
1 April 2018
Unprompted review
Reply from Bean Body Care
Hi Tian,
We are sorry to hear your parcel did not get delivered to the correct address. Anything beyond our warehouse and packaging is out of our control. We would like to offer you a discount on your next purchase for this inconvenience, we will have this emailed to you.
We hope you still enjoy your get beaned experience!
Love, Bean Body x
IT'S FANTASITC
31 March 2018
Unprompted review
Reply from Bean Body Care
Hi Hu,
We are so happy to hear, thanks so much for sharing!
Love, Bean Body x
I love vanilla body balm best…
I love vanilla body balm best moisturiser I have ever used . Hope you never ever delete it
31 March 2018
Unprompted review
Reply from Bean Body Care
Hi Belinda,
We are so happy to hear your love for our Body Balm. We will make sure to always keep this product available to you!
Love, Bean Body x
good service and good products
28 March 2018
Unprompted review
Great customer service
Great customer service. Quick postage. Will come back for sure!
24 March 2018
Unprompted review
Reply from Bean Body Care
Hi Shuwen,
Thank you for sharing! We hope you enjoy your get beaned experience.
Love, Bean Body x
A+ product
I've been using the vanilla bean moisturiser and i love it !! non greasy i can moisturize and get dressed straight away without feeling greasy or sticky.
22 March 2018
Unprompted review
Reply from Bean Body Care
Hi Alissa,
Thank you for sharing your experience! We are so happy your love for our Body Balm! Bean loves your skin too.
Love, Bean Body x
I bought the facial scrub
I bought the facial scrub, used twice this week, can’t tell the effect yet. But I feel good, will keep using it for a while and see how it goes
22 March 2018
Unprompted review
Reply from Bean Body Care
Hi Kwok,
Thank you for sharing your experience! Our facial scrub is the perfect daily coffee fix. We look forward to hearing your results!
Love, Bean Body x
100% recomend
The face was akes my skin feel really smooth & the body scrum is a great exfoliater and really helped reduce cellulite.
I have quite sensitive skin and because it was all natural I didn’t get any reaction, which was great!
15 March 2018
Unprompted review
Reply from Bean Body Care
Hi Alexandra,
Thank you for sharing your experience! We are so happy to hear the result of your skin concerns. Bean is all about a natural, loving skin care.
Love, Bean Body x
Shipping too slow and can not login
13 March 2018
Unprompted review
Reply from Bean Body Care
Hi D.C
We do apologise for the inconvenience caused!
Shipping to New Zealand from Australia can incur some delays from time to time.
We will have this looked into for you and be in contact directly shortly.
Regards,
Bean Body Care
Amazing
Amazing. Moisturises body so well and left with a great smell that lasted all day. Highly recommend
9 March 2018
Unprompted review
Absolutely love all the products
Absolutely love all the products, leaves my skin feeling amazing, I’m now addicted 😊
8 March 2018
Unprompted review
Reply from Bean Body Care
Hi Lucille
Thank you so much for the great review!
Regards,
Bean Body Care
Reply from Bean Body Care
Hi Emma
Thank you so much for the great review!
Regards,
Bean Body Care
Perfect product love it
24 February 2018
Unprompted review
Reply from Bean Body Care
Hi Tony
Thank you so much for the great review!
Regards,
Bean Body Care
These scrubs are amazing
These scrubs are amazing - perfectly grainy, smells wonderful, and leaves your skin amazingly soft. I'm very impressed. I didn't want to rinse it off, it felt so good being covered in it. It contains only natural ingredients, so it's also safe for you, and for the environment. Five stars!
21 February 2018
Unprompted review
Reply from Bean Body Care
Hi Alicia
Thank you so much for the great review!
Regards,
Bean Body Care
It’s the best experience to buy…
It’s the best experience to buy products from your company
16 February 2018
Unprompted review
Reply from Bean Body Care
Hi Kelan
Thank you so much for the great review!
Regards,
Bean Body Care
Delicious smelling bathroom...!!
Great product that feels so good on my skin and leaves it feeling smooth! A plus is my bathroom smells great afterwards!
28 January 2018
Unprompted review
Reply from Bean Body Care
Hi Ye
Thanks so much for the amazing review!
Regards,
Bean Body Care
The product was really good to use made …
The product was really good to use made my skin feel amazing the only thing that was slightly annoying was it took longer to ship then what it said it would
25 January 2018
Unprompted review
Reply from Bean Body Care
Hi Jasmine
Thanks so much for the review, we do apologise for the delay in receiving your order!
If you would like to discuss this further with us please feel free to contact us at hello@beanbodycare.com.
We would be more than happy to help.
Regards,
Bean Body Care
I absolutely LOVE these coffee scrubs
I absolutely LOVE these coffee scrubs. They make your skin super soft and smooth. I would recommend to anyone!
22 January 2018
Unprompted review
Reply from Bean Body Care
Hi Caroline
Thanks so much for the great review & feedback.
Regards,
Bean Body Care
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.