AussieBoots - Shoeland Reviews 

174
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

My son unfortunately had an issue with his boots. I contacted the Team at AssieBoots and they could not have been more helpful and professional. The whole experience has been seamless from beginnin... See more

Company replied

Rated 5 out of 5 stars

SO happy with my experience with AussieBoots. The boots were significantly cheaper than the Blundstone website and the shipping was incredibly fast. Their website has so much information to help you c... See more

Company replied

Rated 5 out of 5 stars

Fantastic service! We bought a pair of boots just before Christmas, they were super helpful in advising the right pair and got them delivered to us the next day. When we realised we ordered the wrong... See more

Company replied

Rated 5 out of 5 stars

What a find! Can entirely resonate with the other reviews. I came across Aussie Boots by chance, when price checking via Google. To my delight, the boots I wanted were £20 cheaper on their site... See more

Company replied

Company details

  1. Shoe shop

Information provided by various external sources

The UK's leading retailer of Australian boot brands including Blundstone, Redback and Rossi. We provide real people on the end of the phone, waiting to treat you to the kind of customer service that used to be common, but which is now elusive.


Contact info

4.9

Excellent

TrustScore 5 out of 5

174 reviews

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No recent history of asking for reviews

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4.9

All reviews

(174)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely brilliant company

Absolutely brilliant company. They were the cheapest for Blundstone/Redback boots I could find and to top it off their customer service, speed of shipping and quality of packing were excellent. I'd highly recommend buying from these guys...and follow them on social media too. Thank You Shoeland

9 July 2018
Unprompted review
Rated 5 out of 5 stars

Shoeland are great

Shoeland provide a great service. The online transaction was simple to use. The shoes arrived quickly and were great quality. They also seemed to be the best price around, beating eBay and Amazon by a mile. And because it was children’s shoes, they added a surprise packet of sweets to the order, which was lovely. Have already recommended them to quite a few people. Will also be using them again in the future

28 January 2018
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I ordered boots for my husband for Christmas but they were to small- I had no trouble sending them back and getting a new size in a matter of days. Amanda at the other side of the email was very helpful and took care of my returns.

23 January 2018
Unprompted review
Rated 5 out of 5 stars

What a great company

What a great company I needed a pair of Blunderstones for a photo shoot. I called the company to ensure they had stock and to see if they could get them to me on time. I also asked some advice on sizing. The fit was perfect, the boots were with me for 9am (ordered 2pm the day before). I would highly recommend Shoeland what a nice pleasure to get such great service. Plus I absolutely love the boots.

13 October 2017
Unprompted review
Rated 5 out of 5 stars

First Rate service made me smile..

I'm not one for posting reviews but now and again a company goes a little out of their way and it makes a big difference. I was contacted by email to tell me a product I had enquired about was now available in my size and had been reserved for me if I still wanted it. The customer service was second to none, my payment taken swiftly, goods dispatched and arrived within 48hrs. I even found a little tube of sweets packed in with my boots to say thank you!
Needless to say I will be recommending them and using them myself again. Thank you.

22 May 2017
Unprompted review
Rated 5 out of 5 stars

Brilliant company - excellent customer service.

Shoeland are always an absolute pleasure to order from. It's amazing to find a company that care so much about the products and the customer service that you receive.
Everyone is so willing to help, friendly and go that extra mile for you. Wonderful company and look forward to placing my next order with them!

8 May 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic

It is rare to be able to genuinely say that a business is excellent. In this case, excellent applies to Shoeland. Professional, informative, helpful and very friendly. Shoeland nows their stuff and walked me through personal considerations in my boot choice. But most importantly was their outstanding after sales service. The true test. Brilliant.

24 January 2017
Unprompted review
Rated 5 out of 5 stars

I will use this company again

Ordered a pair of boots on line, they arrived promptly and with the added surprise of a packet of chocolate! Will certainly use company again, and appreciated the added touch of putting their names of the team on the front of their website, gives it more a personal touch :)

22 December 2016
Unprompted review
Rated 5 out of 5 stars

Second to none

When it was time for a new pair of Blundstones I didn't hesitate to shop at Shoeland again. My many queries about the different styles were all answered thoroughly and when the pair I received needed to be returned, the staff at Shoeland very quickly sent a replacement pair. Their communication and customers service throughout is second to none with all staff being so so helpful. Many thanks everyone at Shoeland.

15 December 2016
Unprompted review
Rated 5 out of 5 stars

Worthy of praise..

Those who know me will know that I am slow to praise and somewhat careful with my cash. That I have just purchased my fifth pair of Blundstone boots from Shoeland should speak volumes.. Shoeland excel in open, friendly communication and advice. No mere box-pushers, these guys actually wear and endorse the boots they sell, and the advice that they give you in terms of sizing and styles should ensure that you get the boots that you want in the size that you need, first time.. If not, fear not, exchanges are dealt with with courtesy and speed. I recently ordered a pair in a style outside of my usual norm, and upon receipt and trying them on, I decided that they "weren't quite for me". A quick call to explain the situation and my desire to exchange them for yet another pair of my usual style was met with total understanding..

New to Blundstone's? Don't hesitate, they are a fine pair of boots, super comfortable from the off, back to the highest standards of quality control, built to last and easily maintained. They have a timeless quality of design and, like a favoured Barbour jacket or a well fitting pair of 501's, they just get better with age.. For the first time buyer into the range, I would recommend a classic pair of leather lined 550's. For your second pair (and trust me, it won't be long) maybe a pair of slightly lighter un-lined 500's or a pair of the lovely two-tone black/red 1316's or black/blue 1403's..

As an unashamed enthusiast of a well-fitting pair of Blunnies, and a supporter of small, family centred, polite retailers, I have no reason to go anywhere but Shoeland for future purchases. Recommended without reservation…

6 October 2016
Unprompted review
Rated 5 out of 5 stars

Such a lovely company to deal with

Each year I buy my sons Blundstone from Shoeland, each year they pop a packet of sweeties in the box which he is obviously loves.

This year I left it late as we were on holiday and the company made a huge effort to get them out very quickly. I called them and was blown away by their customer service, they went out of their way to be as helpful and possible. Service like this is very rare these days, many thanks Amanda and Sue, your a credit to your company....and the boots looks really cool.

8 September 2016
Unprompted review
Rated 5 out of 5 stars

Great company Great boots.

I've just bought my 4th pair of Redbacks. These are to put away for when my 3rd pair wear out in 5 years or more from now. The best boots anywhere. So instantly comfortable. Great support. Cushioned so you fly....Warm in the cold; cool in the heat; ride/walk/go to town/rough ground/snow/puddles. Just give them some dubbin every so often. Great that they've hardly changed in the last 15 years. All my friends and family are so bored with my boot bragging.

Shoeland - what a discovery. Thought I'd have to wait till my next trip to Oz. Lovely people - real people.

13 January 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

This is the 3rd time I have shopped at shoe land and they are consistently 1st class I will carry on using this company whenever I need new boots

Tony line

2 October 2015
Unprompted review
Rated 5 out of 5 stars

A company well worth remembering!

Excellent service.

Everything was quick and efficient and I could not fault it.

From confirmation of my order to tracking the parcel and even informing me that it had been delivered. EXCELLENT ALL ROUND!!!!

Thank you very much. I will recommend you to everyone I know.

Kind regards

Rachel.

8 March 2015
Unprompted review
Rated 5 out of 5 stars

Blundstone brilliance!

What a wonderful customer experience. I bought two pairs of Blundstones a couple of years ago from Shoeland. They have been brilliant. The thinsulate fleecy linings and rubber soles are perfect for the ice and snow and have cured my chilblain problems! But the boots are so light, they also make perfect walking boots. And then, there is the customer service. Pete and colleagues could not be more helpful, advising on colour, fit and sending orders through so quickly. They make you feel like you are a local….if only every online store had tho standard of service!!!

7 March 2015
Unprompted review
Rated 5 out of 5 stars

Great products, competetive prices and quick service with a personal touch.

I have bought many pairs of blundstones from them over the years. They have a great choice and when I mixed up an order, it got sorted without fuss and a smile (over the telephone). They even put little sweet packets for children's deliveries. Its a pleasure buying online from them.

12 February 2015
Unprompted review
AussieBoots - Shoeland logo

Reply from AussieBoots - Shoeland

We send sweets to big people too! Thank you for your kind words.

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