We can honestly say that our dealings with Aussie Vac, from initial contact to installation of our Aussie AV2700 Vacuum, was easy going from start to finish. Aussie Vac's staff and their attenti... See more
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See what reviewers are saying
Ordered new Aussie vac Friday delivered to Ballarat Sunday morning. Replacing 26 year old model that is still going but house size, carpet thickness etc has made a slight difference. Old one going t... See more
The telephone support prior to purchase seemed excellent. We won't know for sure until all the goods arrive and we can commence installation. Our consignment was shipped in two boxes. One box arrived... See more
My email was answered promptly detailing the options I needed. Once my order was placed it took only 48 hours for my replacement vacuum to be delivered to country South Australia. I must add that my... See more
Company details
Information provided by various external sources
Established in 1972, Aussie Vac is a family owned and operated business, specialising solely in ducted vacuum systems. Now a familiar household appliance, ducted vacuum cleaners have come a long way since the 1970's when such machines, only available fully imported were considered a luxury. Through our work in the housing industry an opportunity presented itself to develop a locally manufactured ducted vacuum system to meet the needs of Australian householders.
Contact info
1 Rushdale Street, 3180, Knoxfield, Australia
- 03 9763 6777
- sales@aussievac.com.au
- aussievac.com.au
4.3
Excellent
2k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Received my fragile purchase (after…
Received my fragile purchase (after some delay due to Covid-19 delivery problems) but product was in good order having been very well packed in Bubble Wrap. Congratulations to Aussie Vac and their employees for excellent service during these difficult times. Thankyou.
8 April 2020
Unprompted review
Very happy with service provided.
7 April 2020
Unprompted review
Superior Service
10 out of 10
I found the website easy to use and to be able to purchase products.
I’ve just received my hose today so will test it out tomorrow.
6 April 2020
Unprompted review
Great service
Great service. I emailed you the enquiry You returned my call but I was busy. So you logged what size of bags you recommended. Then when I called back the sales person was at lunch. No worries, I Talked to the office staff - who read the note from the sales staff. And we went ahead with order and payment details. Order received via Australia post.
5 April 2020
Unprompted review
Good response and follow up to my phone…
Good response and follow up to my phone call. Spare part arrived via Aus Post in a few days and it is the correct part
5 April 2020
Unprompted review
Item arrived timely
Item arrived timely, accurate to description. No problems
5 April 2020
Unprompted review
Great service,Great item
2 April 2020
Unprompted review
fast & helpful response to enquiry equally as fast shipment. Very happy customer
fast & helpful response to enquiry, equally as fast shipment. Very happy customer. will be back
1 April 2020
Unprompted review
Great fast and efficient service
Great fast and efficient service. I would definitely recommend Aussie Vac. Thanks
31 March 2020
Unprompted review
Great service and quick delivery added…
Great service and quick delivery added to good quality makes for good experience.
31 March 2020
Unprompted review
Melissa was helpful
Melissa was helpful, friendly and sharp. She is a credit to the company. It is staff like this and a quality product that have resulted in us purchasing our third Aussie Vac system. Prompt next day delivery was exceptional.
30 March 2020
Unprompted review
Lady (sorry forgot her name) was very…
Lady (sorry forgot her name) was very helpful with what I should do and which products would work the best
.
28 March 2020
Unprompted review
Speedy postage & great product
Thanks for the speedy postage. I'm very happy with my hose and attachments. Highly recommended!
26 March 2020
Unprompted review
Excellent service
Excellent service, I ordered and received the items within two days.
25 March 2020
Unprompted review
Great communication 👍🏻
21 March 2020
Unprompted review
Prompt communication & delivery
18 March 2020
Unprompted review
The arrival of the product was very…
The arrival of the product was very quick and exactly what I had ordered.
18 March 2020
Unprompted review
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