We can honestly say that our dealings with Aussie Vac, from initial contact to installation of our Aussie AV2700 Vacuum, was easy going from start to finish. Aussie Vac's staff and their attenti... See more
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See what reviewers are saying
Ordered new Aussie vac Friday delivered to Ballarat Sunday morning. Replacing 26 year old model that is still going but house size, carpet thickness etc has made a slight difference. Old one going t... See more
The telephone support prior to purchase seemed excellent. We won't know for sure until all the goods arrive and we can commence installation. Our consignment was shipped in two boxes. One box arrived... See more
My email was answered promptly detailing the options I needed. Once my order was placed it took only 48 hours for my replacement vacuum to be delivered to country South Australia. I must add that my... See more
Company details
Information provided by various external sources
Established in 1972, Aussie Vac is a family owned and operated business, specialising solely in ducted vacuum systems. Now a familiar household appliance, ducted vacuum cleaners have come a long way since the 1970's when such machines, only available fully imported were considered a luxury. Through our work in the housing industry an opportunity presented itself to develop a locally manufactured ducted vacuum system to meet the needs of Australian householders.
Contact info
1 Rushdale Street, 3180, Knoxfield, Australia
- 03 9763 6777
- sales@aussievac.com.au
- aussievac.com.au
4.3
Excellent
2k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The lady who took my call could not…
The lady who took my call could not have been more helpful.
17 March 2020
Unprompted review
Vacuum hose sock/cover
Vacuum hose sock/cover. Exactly what I wanted and arrived very quickly.
17 March 2020
Unprompted review
Great service.
Great to find the parts we need to fix my mother-in-laws ducted vacuum system.
10 March 2020
Unprompted review
delivered in excellent condition
6 March 2020
Unprompted review
Totally good service!
6 March 2020
Unprompted review
This is the second time I have shopped…
This is the second time I have shopped at Aussie Vac and their service is great. Fast delivery and I get the products i'm after, very happy.
4 March 2020
Unprompted review
Helpful advice and quick delivery.
4 March 2020
Unprompted review
Very pleasant lady on the phone made…
Very pleasant lady on the phone made the right inquiry of me to establish the correct product I needed. Communication from then to the product arriving at my front door was faultless. Thank you for doing your job well. JT.
2 March 2020
Unprompted review
Quick and reliable
1 March 2020
Unprompted review
excellent service
excellent service - easy to follow website - our product was received within days of placing the order we are very happy
29 February 2020
Unprompted review
Great products and very fast delivery.
28 February 2020
Unprompted review
Great to deal with
Had what I needed. Sent it, no fuss
Answered the phone for extra advice when needed
What more could I want?
28 February 2020
Unprompted review
Top quality products at very fair…
Top quality products at very fair price. Easy to deal with, excellent service and prompt delivery.
25 February 2020
Unprompted review
Items came the day after I ordered!!
Items came the day after I ordered!!! So happy!!!
25 February 2020
Unprompted review
Planning assistance was quick and…
Planning assistance was quick and helpful. Full delivery was immediate and all items arrived within a couple of days
Price was good .
Value for money
24 February 2020
Unprompted review
Great service! Product delivered promptly ( bags)
Product delivered promptly ( bags)
24 February 2020
Unprompted review
Prompt delivery of a part for vacuum…
Prompt delivery of a part for vacuum head. Saved the need to drive around the city
23 February 2020
Unprompted review
You stand out in service to customers…honesty is the best policy
You stand out in service to customers and supply parts, before I contacted you I paid another company for the same parts, after paying they advised to
He didn't have the part, it needed to be ordered
Thanks, good to deal with a genuine company
22 February 2020
Unprompted review
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