AutelDiag.co.uk Reviews 

98
•
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Absolutely shocking customer service. I have called multiple times with no answer, emailed with no response, sent WhatsApp message and even used the online chat - completely ignored. I bought a brand... See more

Company replied

Rated 1 out of 5 stars

Avoid this company. Or if you buying forget about warranty. I do replie to your answer : i bought the item from uk warehouse not from china. And i wouldn't sent item to china for repairs. If you mak... See more

Company replied

Rated 5 out of 5 stars

I highly recommend this tool. MK906pro is a powerful diagnostic tool that adequately meets my personal mechanical needs. Once I received it, I used it to diagnose 1 Ram pickup and 1 Nissan Sentra. The... See more

Rated 1 out of 5 stars

Autel Diag are scam scum. Do not trust their fake 5 star reviews. They sell product with 2 years software and DO NOT HONOUR this. Demanding £300+ for software. The product is fine but th... See more


Contact info

2.0

Poor

TrustScore 2 out of 5

98 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 24 hours

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2.0

All reviews

(98)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Excelent suport, helpful and polite!

Excelent support. Quick and accurate response, very helpful and polite! Needed help to change the language on Maxicom MK808, and although I didnt purchased from their store, still offered a solution and were interested in fixing my problem. Thank you very much for your time and and excelent support. Cheers!

30 August 2022
Unprompted review
Rated 5 out of 5 stars

Tech was super helpful and punctual

Tech was super helpful and punctual. Got all the info and heard my issue and found a solution in minimal time. Would definitely use this product and recommend to anyone based on great customer service!

16 August 2022
Unprompted review
Rated 5 out of 5 stars

Best!

fast service answers very quickly and will certainly help you in an emergency

15 July 2022
Unprompted review
Rated 5 out of 5 stars

Great customer support

Great customer support. Were fast in responding to assisting me in troubleshooting my Autel Scanner Product. Had issues in changing the language but were quick to respond and provide a solution

8 July 2022
Unprompted review
Rated 5 out of 5 stars

Great customer support

Great customer support. Were fast in responding to assisting me in troubleshooting my Autel Scanner Product. Had issues in changing the language but were quick to respond and provide a solution ...good build quslity of the scanner and very capable

8 July 2022
Unprompted review
Rated 4 out of 5 stars

Good Autel devices

Excellent Autel devices
I need to change the lenguage of the diag. Excellent service from the autel people, thanks a lot

20 April 2022
Unprompted review
Rated 5 out of 5 stars

Great customer support

Great customer support. We’re fast in responding to assisting me in troubleshooting my Autel Scanner Product. Had issues in changing the language but were quick to respond and fix it.

8 April 2022
Unprompted review
Rated 5 out of 5 stars

I very like this MaxiDAS808 KIT device…

I very like this MaxiDAS808 KIT device and all services function and therefore I bought it, choosing between many different testers others mark. I use this device as not profesional service man and needs it for diagnostics and repair own and some families cars. Very nice design, durable and professional casing, packaging for transport, many useful functions, a lot of supported car brands, fairly easy operation and automatic (or selectable) updates complete the rest of the advantages. MaxiDAS808 perfectly coped with the Audi A6C7 4G S-Line Avant (2012y.) Damaged in the accident. It was possible to do adaptations and coding of headlamps, replacement and adaptations of front belts, driver and passenger airbags, PDC sensors, replacement of ABS sensors, brake pads and a few other things in this well-equipped car. In addition - I wanted to adopt / replace the bi-xenon torsion lamps in place of the previously installed bi-xenon non-torsion ... Now I am working this MaxiDAS808 with BMW E90 320xD (2008) where his FRM3 module I need to delete short circuit counters for 1-3 channels and I must to remove also delete failure of the automatic transmission indicator, that appeared after repairing these broken cables... Now waiting also small review of my F10 520xDrive (2017). Many thanks for such a cool and useful diagnostic tester!

17 February 2022
Unprompted review

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