This company is one of those daylight robbery companies. SCAMMING C#*TS Lets you book a car and pay without putting a flight number. - sends request for the car. - on confirmation asks for... See more
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Booked a car rental for France. Site had clear information and good range of vehicles. Difficult area like insurance was well explained, and conditions / constraints crystal clear in plain language. H... See more
Company replied
Best deal ever. Normally when travelling to Europe we rent directly off Europcar. By booking through these guys, same car, same supplier, massive savings. Approximately 50% less than going direct! How... See more
Hired a 10 seater van from Europcar Zurich via Auto Europe. With 6 of us travelling we had many questions which the booking agent was able to research and return with answers. The Volkswagon Caravelle... See more
Company details
About Auto Europe New Zealand
Written by the company
With over 50 years of experience, Auto Europe is a leader in car hire and now available in New Zealand. Compare car hire in 190 countries and 28,000 locations and get a car hire that suits you for the best rate available.
Our ProductsContact info
P.O. Box 1321, 2059, North Sydney, Australia
- 0800 885 052
- reviews@autoeurope.co.nz
- autoeurope.co.nz
3.7
Average
217 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Some parts of Website confusing re…
Some parts of Website confusing re special offers and need for insurance.
Otherwise very good.
Contact centre very helpful.
9 March 2018
Unprompted review
Reply from Auto Europe New Zealand
Hi Eric,
I am sorry to hear that you found parts of the website confusing to you! We do have a new website in the making so hopefully that solves the problem! Thank you for your feedback.
Enjoy your time in the UK!
Kind regards,
Maha @ Auto Europe
Seems to be excellent
Seems to be excellent, really happy with the price to hire in Maui !! Thanks!!
7 March 2018
Unprompted review
Reply from Auto Europe New Zealand
Hi Neil,
It is wonderful to hear that you are happy with the prices we offer!
Enjoy your time in Maui!
Kind regards,
Maha @ Auto Europe
Easy
Easy, user friendly website. Better value than other companies I considered.
21 February 2018
Unprompted review
Always good value and easy to book.
6 February 2018
Unprompted review
Good easy site to navigate
Good easy site to navigate and the super cover package is the clincher!
3 February 2018
Unprompted review
Reliable processes.
I have used Auto Europe a number of times now and have been very happy with their service and process. I will continue to use them in preference for car rentals in Europe.
31 January 2018
Unprompted review
Good firm to deal with
Easy website to navigate
Good explanation of costs involved
4 January 2018
Unprompted review
great prices easy to use site
19 December 2017
Unprompted review
Telephone customer service excellent
30 September 2017
Unprompted review
Fair price and intuitive website
24 September 2017
Unprompted review
Pretty straight forward booking …
Pretty straight forward booking experience.
18 September 2017
Unprompted review
Excellent
Excellent, intuitive web site and cheaper option from other web sites
17 July 2017
Unprompted review
Great website and helpful staff when …
Great website and helpful staff when you call
2 July 2017
Unprompted review
Unclear credit card fee, but good follow up customer service
The amount charged (and shown on my voucher) was different to what is displayed on the payment page.
The customer service team was quickly in contact to explain the credit card fee which was not shown on the billing page, and acknowledge that their website/voucher could be clearer.
8 June 2017
Unprompted review
Reply from Auto Europe New Zealand
Dear Jonathan,
Thank you for your feedback.
We can see our Reservations Team has been in contact and explained the difference in price is the credit card surcharge.
On the booking page where you fill in your credit card details it does show " A credit card fee of 2% will be charged to the total amount"
The 2% amount is not displayed online as all bookings are priced differently. Your voucher does display the 2% amount and reflects the charge to your credit card. Please contact our Reservations Team if you any any further queries.
Kind regards
Jenny
Auto Europe
Easy enough to negotaite website and …
Easy enough to negotaite website and book. Cannot understand why 'one way fee' cannot be accurately advised?
11 May 2017
Unprompted review
I have always found AutoEurope a top …
I have always found AutoEurope a top company to deal with.
29 April 2017
Unprompted review
Great experience have recommended to …
Great experience have recommended to many friends already.
26 April 2017
Unprompted review
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