Auto Europe Danmark Reviews 

Super service

Good deals and easy to book

When spending large amounts online, a swift email confirmation is vital. After 1 hour its still not received. Totally unacceptable for any ecommerce service.

We paid for a car through AutoEurope who sent us a voucher telling us to pick up the car at Goldcar's counter in the airport. At their counter we had to pay four times the marketed price in the form of fees, upgradings, and extra insurance before they handed out the car. Goldcar used arguments such as: the ordered car was not ready and bad and our credit card not usable, so we had to upgrade car and insurance costing us exactly 4 times the amount originally advertised by Autoeurope. Subsequently, I have had a conversation with a well spoken gentleman from Autoeurope who claryfied for me that I should have studied the many pages in small print called "Terms and Conditions" and known the difference between a credit card and a debit card. Having done neither it was clearly my own fault.
I am, however, of the opinion that Autoeurope use prices which are stripped of various additional expences to get customers who are then sent to the real car rental firms with terms and conditions preventing them from e. g. cancelling the whole thing. I also think that Autoeurope will only add extra expences when you hire a car. So my advice is that you hire your car at a proper car rental firm where you might even be told the final price.

Vi betalte for en bil til AutoEurope.dk, som henviste os til at hente bilen hos Goldcar.com i lufthavnen. Når du lejer bil gennem Goldcar.com skal du regne med at betale 4 gange den markedsførte pris i form af obskure gebyrer, opgraderinger og ekstra forsikringer. De lænser din konto i lufthavnen før udlevering af bilen, hvor du er mest sårbar og gerne hurtigt vil videre. De bruger argumenter som: den bestilte bil ikke er klar og dårlig og dit kontokort kan ikke bruges, så du må opgradere bil og forsikring. Til sidst betaler du bare markedets aller dyreste leje. Det er grove og uhæderlige forretningsmetoder.

good service fair prices

Good prices .... no problem ever ... have rented many times

Not allways the cheapest - yet they make it easy to choose with a variety and overview,

Have rented through AutoEurope many times, always completely hassle-free, (with Alamo, Dollar, ProCar). This was my first with GoldCar (cheapest option) and having read reviews of that company I was sure to tick "Super Cover, No excess" when renting through AutoEurope - also went through the stupid tricks of trying to sell extra insurance etc, but managed to stear clear (GoldCar....)
Actually made a small scratch in the car - and feared the worst - but mailed all the needed papers to AE and within three weeks I was fully re-imbursed.

Excellent service once again

I want to share my recent experience with renting a car through AutoEurope Denmark. When I arrived to pick up the car in Nice airport the car rental company couldn’t find my AutoEurope reservation and therefore had to make a new booking from scratch. This caused extra waiting time and confusion. The car it self worked fine - so no problems here.

When I ordered and pre paid for the car on Autoeurope’s site I chose to include Super Cover insurance to avoid any unpleasant surprises and to be able to know the full price of my rental in advance. To my big surprise the car rental company after my rental chose to invoice me for a product they call “Premium Protection Package” - this costed 177 Euro for 7 days - this was more than the cost of actually renting the car! I am very dissatisfied about being invoiced for a product that I had already paid for with my super cover insurance.
Afterwards I contacted AutoEurope to have fixed what I thought to be a honest mistake. However AutoEurope kept stating that I had to pay the full amount for both AutoEurope’s as well as the car rental company's own Super cover insurance. In all fairness the “Premium Insurance Package” from the car rental company was listed on the paper I signed when picking up the car, but I assumed that this product was my Super Cover insurance which I had already paid for. In my wildest imagination I had not expected to be invoiced twice for the same service.

Based on my recent experience I will not use AutoEurope again or recommend anyone to do so - in my opinion it simply adds too much confusion and lack of transparency on what you are paying for. In the future I will rent the car directly with the car rental company.

Easy, quick, swift, clear, perfect booking and service.

Easy and good

It was nice and easy to book a car via this home page. Good info and guidance to how to do.

Auto Europe cooperate with partners with very very poor reputation, when you after a bad experiens start to read ratings at some of their partners. When you make a claim Auto Europe promise you 4 weeks of processing time. Very very poor customer service
Through Auto Europe i have booked a car at GoldCar Malta, who has withdrawn my deposit of 2500€ at my credit card instead og normal pracis, to reserve the deposit in case you damage the car.
As many before me, I am now 2500€ short on my bank account and when i write to Europe Auto they respond with 4 weeks of processing time. NEVER AGAIN :-(((((((
DONT USE Auto EUROPE and GoldCAR

Simply don`t order anything through this company unless you accept that you loose your money with any minor mistake during an order.
I have dual residency and on their form they asked me to provide a country of residence, I provided one, but as a result I lost my money since there was an appropriate point in their terms and conditions (that was a surprise for me, as I normally don`t have time to analyze terms&conditions with my every order on the internet).
I think people are accustomed that they are allowed to do mistakes while ordering smth on the internet relying on customer support. It was a great surprise for me that they don`t want to return my money - I didn`t get my car, so that seems completely fair. But AutoEurope has another vision: their goal/mission is to make profit, that`s it. I really hope they will either change or go bankrupt.

I can only recommend Autoeurope

Not only was the price great. The search was efficient and better than any alternative.

I have been using Auto Europe Danmark the last 35 years and I've always been very satisfied!