At the time of writing - Order placed on 26th June. Received comms on 6th June stating error with order and order hasn't shipped unless I pay an extra amount. Telephoned me with automated pa... See more
Company replied
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See what reviewers are saying
Wish I would of ordered off eBay . Ordered last Tuesday 20th and being advised delivery Wed/Thurs 28/29 . Just repeating what everyone else says . No delivery options for next day etc. No ETA when ord... See more
Company replied
Spare part was good quality and very well packed and fitted perfectly. Just one observation, it took six days for the part to arrive as it comes from Germany, although very pleased with everything, i... See more
Company replied
Ordering from Autopartspro for me was a risk at beginning because I did not know the firm. Once I ordered I find them very professional. My package was visible online from the day it was sent to me. O... See more
Company replied
Company details
Written by the company
Your car parts shop for ✓ low-priced auto parts ✓ brakes ✓ filters and more - we have almost everything for your vehicle at attractive prices
Contact info
United Kingdom
- trust@autopartspro.co.uk
- autopartspro.co.uk
3.8
Great
309 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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spot on no problems just great service…
spot on no problems just great service would highly recommend
12 May 2022
Reply from Autopartspro - Great Britain
Hello Thomas !
We want to thank you for your time and positive feedback!
Best regards,
Autopartspro team
Overall good service
Took about a week to come but I wasn't in a hurry so was fine. Mechanic fitted the parts no issues.
10 May 2022
Unprompted review
Reply from Autopartspro - Great Britain
Hello Rayhan Rahman!
We want to thank you for your time and positive feedback!
Best regards,
Autopartspro team
They are the only company i have…
They are the only company i have managed to get the car part's that i have needed, also the price is good and the service is brilliant, i highly recommend them
9 May 2022
Reply from Autopartspro - Great Britain
Dear Anthony,
Please, accept our gratitude for your feedback and attention to our work.
We are happy to know that you have a positive experience of cooperation with us.
We wish you good luck on any road.
Best regards,
Your Autopartspro Team.
Part was right shipping was quick…
Part was right shipping was quick shipping price not so good
6 May 2022
Reply from Autopartspro - Great Britain
Hello Karen !
Thank you for sharing your feedback and for your time!
We look forward to seeing you in our online store.
Best regards,
Autopartspro team
Reply from Autopartspro - Great Britain
Hi Colin!
We are very pleased to read the sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.
Autopartspro team
Everything was excellent
25 April 2022
Reply from Autopartspro - Great Britain
Dear Benjamin,
Thank you so much for your positive feedback, we really appreciate you taking time to leave it!
Best regards,
Autopartspro Team
I don’t receive the part
28 March 2022
Reply from Autopartspro - Great Britain
Dear Esam Alasmari,
We are sorry to hear you faced any inconveniences.
Our team will contact you in shortest terms in order to specify the issue occurred.
Best regards,
Autopartspro Team
Hi I would recommend ,I ordered a …
Hi I would recommend ,I ordered a rear light for my Mercedes, I received the item within 3 working days,
Frank
18 March 2022
Reply from Autopartspro - Great Britain
Hi Frank .
Please, accept our gratitude for your feedback and attention to our work.
We are happy to know that you have a positive experience of cooperation with us.
We wish you good luck on any road.
Best regards,
Autopartspro team
Very pleased with the part
Very pleased with the part and the price, just a pity it took a week to arrive.
Held up in customs?
17 February 2022
Reply from Autopartspro - Great Britain
Dear Mr Weston,
Thank you for the positive feedback.
Please note that the processing time of the order is 1-2 days.
The delivery time to the UK may take 3-7 working days.
Please, feel free to contact us if you have any questions.
Best regards,
Your Autopartspro Team
Quickest delivery ever
17 February 2022
Reply from Autopartspro - Great Britain
Hello Muhammad,
We really appreciate you taking the time to leave us a 5 star review, thank you.
Best Regards,
Autopartspro Team
did not tell me the parts i needed…
did not tell me the parts i needed would have to come from germany,
took to long to come
vauxhall could have got my parts in 2 days
not happy with the service
16 February 2022
Reply from Autopartspro - Great Britain
Dear Graham,
Kindly note that we have a clear information on the website that we are based in Germany:
https://www.autopartspro.co.uk/company
The delivery from Germany to the UK takes 4-6 working days.
Our quality control manager will check the issue and contact you shortly.
Your response will be highly awaited.
Best regards,
AutoPartsPro team
Reply from Autopartspro - Great Britain
Hello Mr. Thomas,
We really appreciate you taking the time to leave us a 5 star review, thank you.
Best Regards,
Autopartspro Team
Terrible experience!
Terrible experience!
They advertise they sell the correct parts for your car, but when they arrive won't fit your vehicle.
When you try to return, they make take pictures to send to them. Then they asked for more pictures and go on and on...
This is a Scam of a business, based in Germany.
Beware and don't use this company
10 February 2022
Reply from Autopartspro - Great Britain
Dear Joao,
We bring you our sincerest apologies for the inconvenience caused.
Please provide us with the order/customer ID number.
Our quality control manager will contact you in the shortest terms in order to specify the issue and find an appropriate solution.
Best Regards,
Your Autopartspro Team.
Very good correct part on time .
10 February 2022
Reply from Autopartspro - Great Britain
Dear Mr John Gilligan,
Thank you for your kind feedback.
We're happy to be of a good service for you.
Best regards,
AutoPartsPro team
Super thanks 🤗
10 February 2022
Reply from Autopartspro - Great Britain
Dear Andrius,
Thank you very much for your kind words.
We will continue to delight you with high-quality service.
Best regards,
Your Autopartspro Team.
Made an order online was no problem…
Made an order online was no problem with taking my money and speaking to me whilst the order was placed and sent out, as soon as my order came 2 parts were missing out of the 4 i ordered, got intouch was told would be replied to within the next day and this was 5 days ago and still waiting with no reply no nothing, do not spend your money on this site they are scammers and not even based in the UK if you look.
So after being intouch with them they tried to say it was only 1 item when i proved it was 4 items not 1 then i was asked to send photos of my order to prove it was wrong and i was missing 2 of the 4 parts, then they agreed it was wrong, having done so now my only option is to send the items back for them to be 'examined' and i will be given a refund or new parts? No option for me to get the other 2 items which were missing from my order lol? Complete shambles.
AVOID AT ALL COSTS.
9 February 2022
Unprompted review
Reply from Autopartspro - Great Britain
Dear Mr Perison,
We bring you our sincerest apologies for the inconvenience caused.
Please provide us with the order/customer ID number so we will get back to you as soon as possible to resolve the issue promptly.
Best Regards,
Your Autopartspro Team.
Reply from Autopartspro - Great Britain
Good afternoon, Anne !
Thank you for your feedback. We are very happy to know that we were able to surprise and please you!
Best regards,
Autopartspro team
The product I wouldn’t say it’s to the…
The product I wouldn’t say it’s to the highest of standards. And waited some 12 days for delivery with no estimated delivery date. The gls tracking service just said in transit for 9 of the 11 days. I had to phone the company and it’s gave an estimated date of arrival.
20 January 2022
Reply from Autopartspro - Great Britain
Dear William Harris,
Thank you for your feedback.
We are always happy to see honest feedback.
Our quality control team will contact you in shortest terms in order to specify what was wrong with the quality of the part and specify delivery issue.
Best regards,
Autopartspro Team
Reply from Autopartspro - Great Britain
Dear Alan Everall,
Thank you for your positive review.
It's very important for us to know you're satisfied with our services.
Best regards,
AutoPartsPro team
Excellent service and brilliant parts
Excellent service and brilliant parts
. Easy to understand ordering system .
30 December 2021
Reply from Autopartspro - Great Britain
Dear Mr D R Proctor,
Thank you! We are pleased to know that you found our website simple and easy to navigate, and we are even happier to know that everything went smoothly during your purchase.
Best regards,
Autopartspro Team
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