At the time of writing - Order placed on 26th June. Received comms on 6th June stating error with order and order hasn't shipped unless I pay an extra amount. Telephoned me with automated pa... See more
Company replied
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See what reviewers are saying
Wish I would of ordered off eBay . Ordered last Tuesday 20th and being advised delivery Wed/Thurs 28/29 . Just repeating what everyone else says . No delivery options for next day etc. No ETA when ord... See more
Company replied
Spare part was good quality and very well packed and fitted perfectly. Just one observation, it took six days for the part to arrive as it comes from Germany, although very pleased with everything, i... See more
Company replied
Ordering from Autopartspro for me was a risk at beginning because I did not know the firm. Once I ordered I find them very professional. My package was visible online from the day it was sent to me. O... See more
Company replied
Company details
Written by the company
Your car parts shop for ✓ low-priced auto parts ✓ brakes ✓ filters and more - we have almost everything for your vehicle at attractive prices
Contact info
United Kingdom
- trust@autopartspro.co.uk
- autopartspro.co.uk
3.8
Great
309 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from Autopartspro - Great Britain
Hi, Robinson !
We are very pleased to read the sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.
Best regards,
Autopartspro team
Reply from Autopartspro - Great Britain
Dear Alan Price,
Thank you for your feedback. We are very happy to know that we were able to surprise and please you!
Best regards,
Your Autopartspro Team.
Dishonest
Dishonest, the website is a co.uk site when really they are AUTODOC based in Germany (Look at their reviews as well). They advertise "Super speedy service" I am still waiting five working days later! I emailed them and the excuse given "this delay it was caused by recent political and pandemic restrictions in UK" The UK parted with the EU two years ago and the pandemic has been running for two years, not exactly "recent" I have no issues dealing with other countries in and out of the EU. Avoid avoid avoid. Customer care this is the order 57971700 have a look and start conducting your business properly.
8 December 2021
Unprompted review
Reply from Autopartspro - Great Britain
Dear Ben,
We are sorry for the inconvenience.
The information about our company and partnership with AUTODOC is transparent and you can find it on the website: https://www.autopartspro.co.uk/company
Our quality control manager will contact you in the shortest terms in order to specify the issue and find an appropriate solution.
Best Regards,
Your Autopartspro Team.
Reply from Autopartspro - Great Britain
Dear Justin Howard,
Thank you so much for rating us 5 stars. Glad to be of service.
Best regards,
Autopartspro Team
Reply from Autopartspro - Great Britain
Dear Customer,
Please, accept our gratitude for your feedback and attention to our work.
We are happy to know that you have had a positive experience of cooperation with us.
We wish you good luck on any road.
Best regards,
Your Autopartspro Team.
Reply from Autopartspro - Great Britain
Dear Thomas,
We really appreciate you taking the time to leave us a 5 star review, thank you.
Best Regards,
Autopartspro Team
Quick delivery on obscure parts that…
Quick delivery on obscure parts that other suppliers could not get their hands on, well packaged and fair prices. Very pleased with my purchase. Will use again.
8 November 2021
Reply from Autopartspro - Great Britain
Dear Mike,
We really appreciate you taking the time to leave us a 5 star review, thank you.
Best regards,
Autopartspro Team
Very good and professional service 👍.
Very good and professional service 👍.
Thank you .
4 November 2021
Reply from Autopartspro - Great Britain
Dear Domagalski Marek,
Thank you for taking the time to write a review. We're thrilled to see you had a positive experience with us.
Best Regards,
Autopartspro Team
Reply from Autopartspro - Great Britain
Dear Mr. L. Purkiss,
Thank you for taking the time to write a review. We're thrilled to see you had a positive experience with us.
Best Regards,
Autopartspro Team
Informative and able to supply uncommon parts
Always have the parts I need and with good communications and reliable delivery what's not to like!!
14 October 2021
Reply from Autopartspro - Great Britain
Dear Mr Stuart Grossart,
We are very pleased to read the sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.
Best regards,
Autopartspro team
happy with the service
13 October 2021
Reply from Autopartspro - Great Britain
Dear Stewart reid,
Thank you for your feedback. We are very happy to know that we were able to surprise and please you!
Best regards,
Autopartspro team
Thank you for the pump it fit and works…
Thank you for the pump it fit and works perfectly,very happy customer.
Will order again as delivery was very fast and spot on.
Thank you very much Autoparts pro.
12 October 2021
Reply from Autopartspro - Great Britain
Dear Ms Lyne,
Thank you for your kind feedback.
We're deeply happy to know you're satisfied with our services.
Best regards,
Autopartspro team
Highly recommended
Highly recommended. Excellent service. Easy to order, and fast delivery from Germany to UK. Parts arrived well-packaged. Great value. Would definitely order from this company again.
4 October 2021
Reply from Autopartspro - Great Britain
Dear Deborah Bowen,
It's great to know that you were pleased with our service, and we would like to take this opportunity to thank you for taking the time to write a review.
We look forward to seeing you in our online store.
Best Regards,
Autopartspro Team
No worries from first email
Not a problem from first contact till my order landed on my doorstep. Tracked my parcel all the way and that was the first time I had attempted to track anything. Parcelforce bang on the time they gave me. So no complaints cheers 👍Sorry lads just one small error yous have got my name wrong way round it's James Ryan haha 😉
29 September 2021
Reply from Autopartspro - Great Britain
Dear Ryan James,
Thank you for your kind feedback.
We're happy to know you're satisfied with our services.
Best regards,
AutoPartsPro team
Reply from Autopartspro - Great Britain
Dear Shakeel Jaumdally,
Thank you for choosing our store!
Glad to be of service.
Best regards,
Autopartspro team
Great service Arrived in good time
20 September 2021
Reply from Autopartspro - Great Britain
Dear Ralph,
Thank you very much for your time and appreciation.
Best regards,
Autopartspro Team.
Good product good delivery
13 September 2021
Reply from Autopartspro - Great Britain
Dear Mr Steven Carr,
Thank you for your kind feedback.
We're happy to be of a good service for you.
Best regards,
AutoPartsPro team
A good prompt service
A good prompt service, the part was as described, all good. Cheers
8 September 2021
Reply from Autopartspro - Great Britain
Dear Merrilees Laurie,
Thank you for your review. If you are really happy with the services provided, we will be more than happy to get better rating from you. It will reallu help us and we will highly appreciate it.
Best regards,
Autopartspro Team
Reply from Autopartspro - Great Britain
Dear Richard Moore,
It's great to know that you were pleased with our service, and we would like to take this opportunity to thank you for taking the time to write a review.
Best regards,
Autopartspro Team
German based
German based, items can take several days to arrive. Selection of parts and clarity of specifications/part numbers make up for any delays.
27 August 2021
Unprompted review
Reply from Autopartspro - Great Britain
Dear James Jack,
Thank you for taking the time to leave a review!
If there is anything we can help you with, please feel free to contact our customer suppor team.
We're always glad and ready to assist!
Best Regards,
Autopartspro Team
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