Initial purchase was an excellent deal via price comparison site. On receipt of policy confirmation I had to resolve one minor issue. This was done efficiently by staff at call centre within minutes.... See more
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Originally went through Money Supermarket and everything went well up to payment when for some reason wouldn’t accept new credit card. Phoned and your representative was really good and very patient.... See more
I needed help with renewing my world wide holiday insurance My son helped me, Advantigo seemed to have all the features I needed, we looked at others but kept going back to Advantigo, the thing th... See more
Back story: I bought insurance thru a well known comparison website. I ended up with insurance to the wrong countries. I'm still scratching my head as to how. It was not Avantigo's mistake; they got... See more
Company details
About Avantigo
Written by the company
Avanti Go travel insurance is available through price comparison websites, allowing you to find our best deal for your holiday with ease. We’re different from regular Avanti Travel Insurance in that we’re specifically designed to keep premiums low so everyone can travel with reassurance.
Our travel insurance is suitable for the whole family, with no upper age limit and cover available for a wide range of pre-existing medical conditions. When you choose Avanti Go, you’ll have 24/7 emergency medical support, so when you travel, you’ll know you’re in safe hands.
We offer both single trip insurance, which covers one trip abroad, and annual multi-trip insurance which gives you the flexibility to travel as and when you please, with no extra fuss. Optional add-ons are available for cruise trips and gadgets, with specialist benefits such as missed port departure and unused excursions for cruises and protection against loss, theft and accidental damage to your gadgets.
If you have any questions about our travel insurance, our customer service team will be happy to help. They're available Monday to Friday, 8:30am to 6pm, and Saturday, 9am to 5pm. You can reach them using the contact details below.
visit our website
Contact info
Griffin House, RH10 1DQ, Crawley, United Kingdom
- 0333 014 2722
- customerservices@avantigo.com
- avantigo.com
4.7
Excellent
2k reviews
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Initial purchase was an excellent deal…
Initial purchase was an excellent deal via price comparison site. On receipt of policy confirmation I had to resolve one minor issue. This was done efficiently by staff at call centre within minutes. So far so good. Looking forward to the security of our annual policy and the same excellent service should a claim be required.
2 October 2026
I was delighted with the quote I…
I was delighted with the quote I received for my travel insurance. It was cheaper by far to other quotes.
8 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Avantigo
Dear Jane,
Thank you for your review, I am sorry you are unhappy with your recent encounter with Avantigo.
I am sorry that you feel your experience could have been better. Unfortunately as you have not provided any further details as to why you fell this way we are unable to assist you further with this.
Once again, please accept my sincere apologies for the inconvenience and any frustration caused.
Kind Regards
Michelle
Straightforward add on for cruise…
Straightforward add on cover to existing policy for cruise cover.
1 October 2026
Very good compan.
7 October 2026
Easy online insurance application.
Easy online insurance application.. even with medical conditions the price quoted was very acceptable.. needless to say we took out the travel policy..
6 October 2026
Done without any problems
Done without any problems, staff super helpful price suited me.
29 September 2026
Simple and straightforward to purchase…
Simple and straightforward to purchase on line.
6 October 2026
A very good price for my annual travel…
A very good price for my annual travel insurance, even with a medical condition.
1 October 2026
Easy to sort out
30 September 2026
Good upto now but haven’t left yet…
Good upto now but haven’t left yet therefore no opportunity to used it.
Hopefully I won’t!!
30 September 2026
It was fine
It was fine. Easy to understand. Not as cheap as I thought it would be. I am satisfied with the cover though.
4 October 2026
Easy process
Very easy to sort travel insurance even with pre existing health issues. Process was easy to follow and price very reasonable
29 September 2026
Recently purchased insurance.
Only just purchased, but the service to set everything up was quick and simple.
4 October 2026
Very simple to complete everything on…
Very simple to complete everything on line and then so easy to check to make sure it was 100%.
29 September 2026
you was very helpful
28 September 2026
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