Avgearshop.com Reviews 143

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I had ordered a TEAC Cassette Deck/CD Player AD 850 SE from Best Buy, which was to be shipped from Avgearshop. For some reason Best Buy cancelled the order. Avgearshop contacted me directly and aske... See more

Rated 5 out of 5 stars

Thanks to Anthony at AV GEAR for his quick response to a inventory error in regards to purchasing a Marantz CD5005 (refurb.) which was actually not in stock , so he gave me an option to upgrade to th... See more

Rated 5 out of 5 stars

Bought the Boost Industries FS-OD35A-WH Air Lift Height Adjustable Compact Office Desk with 35" Ergonomic Top (White). Desk arrived very quickly. Box was pretty banged up and ripped in spots but zero... See more

Rated 5 out of 5 stars

Ordered online and managed to use an older shipping address in Paypal for a couple of Pioneer speakers. Called and had my problem fixed right up! Ended up buying a centre speaker too, as they had it... See more

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4.6

Excellent

TrustScore 4.5 out of 5

143 reviews

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Rated 5 out of 5 stars

Great service

The tv mount was delivered timely and worked as described but did not suit my needs. The return was handled smoothly, professionally and with courtesy. The purchase and subsequent interactions were very pleasant and appreciated. AV Gear Shop is highly recommended.

29 October 2021
Rated 5 out of 5 stars

Simply the best

This isn’t hyperbole nor am I getting anything from posting this. The communication, the price, the speed, the efficiency of delivery and the product all exceeded my expectations. Who are the people behind AV Gear? They truly are special.

15 October 2021
Rated 5 out of 5 stars

Ordered direct online and was shipped…

Ordered direct online and was shipped and received about 24 hours later. I purchased a wall tv mount and reached out for help on installation and got a quick response. Ultimately it did not fit my tv and they processed the refund very quickly once I returned the item. Just fantastic service!

5 October 2021
Rated 1 out of 5 stars

First they said the order shipped

First they said the order shipped, waited for two weeks so I decided to check the tracking number and it said delivered but we did not receive it. We end up following up with Canada Post and turned out that the tracking number given to us by the seller was wrong. We contacted seller right away to find out what happened to our order and requested an immediate refund but the shipper refused to process the refund prior investigating even though it was clear that error happened on their end. We end up getting a refund and an email confirming that the seller made a mistake and end up Not even shipping our items out. The seller also increased the pricing immediately of the items purchased making it a lot more expensive to repurchase again. We are extremely unhappy with the seller. Completely unacceptable.

25 August 2021
Rated 4 out of 5 stars

AV Gear Shop is great

AV Gear Shop is great. You shipped the product right away via Canada Post Express Post. This should have been a 2 day delivery that took 8 days, and the box was really banged up. My only suggestion is to ditch Canada Post and go with a reputable delivery service like FedEx, UPS, or Purolator.

20 July 2021
Rated 5 out of 5 stars

Superstar Audio Shop!!!

These guys and gals are at the top of their game - most valuable, sought after equipment is in stock, and delivery is lightening fast. You CANNOT go wrong doing purchasing from them, they know how to take care of you.

6 July 2021
Rated 5 out of 5 stars

value for money

Pretty cool deal for items sturdy and usable from AVGearShop. We ordered 2 kids desk. Order was delivered on time, all intact. Opened only of them and it is as expected. Highly recommend the store, especially having it in the neighborhood is a plus!

25 June 2021

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