Avis Car Hire Ireland Reviews 406

great service. Tidy car.

Hired car from Avis in Belfast picked up from Belfast Int and returned to Belfast City. Both experiences were excellent.

Fast booking, picking up the car and returning it with friendly personell service. Great car.

Fantastic customer service, competitive pricing, great overall experience

Very helpful and friendly staff. Hire car was fairly new and very clean. Fast customer service at airport.

Was easy to book online ,
Quick and straight forward on collection, no added unexpected payments,
Drop off simple and quick too .
Was hesitant at first booking hire car as you hear mixed reviews about add ons etc but needn’t have worried as it was so smooth and all info was spot on .
Would definitely recommend Avis car hire and would certainly use again .

Excellent Service every time.
Would Highly recommend ! ! !

Avoid at all costs. We paid for a cross over SUV (Nissan quasqai or equivalent), automatic; £400 for 1 week. We were given a Renault Arkana with 77.000 kms on the clock, battered with scratches and dinks on all sides, front and back; and filthy inside (all seats were dirty, with food crusts and possibly worse). AMEX kindly spoke to Avis who agreed that if we drove back to Dublin’s airport the following day, they would swop our filthy car for a better one. So here we are at Dublin’s airport Avis office (shared with Budget and therefore, there is a long queue). We are told there is only one car they can offer us - a Nissan Quasqai with 151.000 kms on the clock and a big scratch along the left hand side plus a big dent on the front left corner. Take it or leave it. As it is cleaner inside we have taken it a driven to another Avis desk to try and upgrade with the hope of getting a better car. To no avail as the office is again shared with Budget and therefore queue is enormous. We now understand why the cars are so bad - Budget is the main rental in these offices, not Avis. Our most awful experience ever with more than 30 years of renting cars for holidays. To add insult to injury, we just found out that we could have hired the same car through Budget, for less than half the price we paid with Avis!
We booked through American Express Platinum concierge service. AMEX you need to look into this urgently as clearly Avis cannot offer the service your customers require.

To AVIS reply: no, this is not unusual as you say; quite the contrary. Your brand has definitely lost its old ok reputation in Ireland - just see other reviews both in Trustpilot and Google.

Procedure for rent clear and quick. Staff polite and professional. Cr clean and in perfect conditions. I really suggest this car hire center.

Everything went smoothly. Nice staff, friendly and helpful at pickup and drop-off point. No hassle. Minor detail (and I realise it could've been a major one for others or for me in other circumstances): my reservation was for a small compact SUV (Peugeot 2008 or similar) which a Skoda Scala definitely isn't.

Avis was a name we knew from the USA, so we trusted them in Ireland. Everything was easy and quick, from the online order process, to pick up, to return. The car was new, clean and great on gas. Smooth, friendly, no hassles, no problems.

Made to feel welcome. Everything explained. Excellent staff at reception and at collection. Vehicle was clean, tidy and ready to go.

I was looking to book a car for rent in Ireland. Unfortunately, my state notified me that my license renewal (I have a valid license) would be delayed, likely beyond the time I arrived in Ireland. A couple of car rental companies I called did little than tell me I couldn't rent with them. Avis (specifically "Suzanne") listened, brought the matter to appropriate parties, cross checked it the Shannon office where I would be renting and communicated with me promptly. Suzzanne did not over promise but she was thorough, followed through and got me the answer I needed. I would have honestly been happy even if she had to give me bad news. Thank you, Avis. Ray

Avis was excellent in all aspects; the price was favorable, the service was outstanding, and the check in and return process was as smooth and easy as imaginable. I would definitely recommend AVIS, and expect to be a return customer.

Not happy at all. Long wait on arrival. Pre - booked a rate of £156, end invoice was over £340. When I queried at drop off, was told it was tax. Took two weeks to get hold of anyone by phone or email. Was informed it was insurance , double the cost of the rental. The Europe Car que was much busier, probably better service and rates. Extremely rude reply eventually from customer service. Avoid unless you are prepared to pay double what you expect!

I would rather set myself on fire than use this service at Dublin airport again. I am currently still waiting after 3 hours for a car, the man at the desk in the arrivals terminal would not help other than telling us to get the shuttle, even tho other customers had been given key collection cards. We then arrived to a poorly sign posted collection area, the queue was a mess, no staff were directing people or instructing people where to go, other than the occasional shout to “come here to collect keys”. It was so disorganised, no one gave us an explanation or ann apology. I will never be using AVIS again.

An excellent service from Derry Airport. Really helpful staff and lovely spacious Hybrid Toyota Corolla to drive. Would highly recommend.

A super service from start to finish with nice friendly staff always happy to help. It is why I always use Avis.

Very happy with Avis Knock airport. Very friendly and professional staff. Great car. Thanks. Remember to book in advance.

I always use Avis - hassle free car hire, I never have any issues upon returning either and the cars are in good condition.