A W S Financial Services Reviews 

479
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 183 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional quality of the financial services provided. Customers frequently highlight the incredible dedication and hard work of the entire staff, noting that advisors are exceptionally helpful, knowledgeable, polite, and thorough when handling various complex mortgage applications. Some people were satisfied with the specialized support provided to first-time buyers, investors, and those navigating tricky financial situations or property remortgages. Reviewers also emphasize the outstanding customer service experience, mentioning that communication via phone and messaging is remarkably fast, transparent, and reassuring throughout every single stage of the home buying process.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, extensive knowledge, and... See more

Service

Customers report exceptional satisfaction with the service provided, highlighting a smooth and stress-free... See more

Customer service

Clients share positive opinions on customer_service, highlighting a knowledgeable, responsive, and genuinely... See more

Response time

Consumers find response times to be exceptionally positive, consistently highlighting fast and efficient... See more

User experience

Customers consistently note positive experiences with user_experience, highlighting that staff members are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the first moment we used their help to get the best mortgage offer, Luke was unbelievably helpful and so fast with his responses to our nonstop questions. He helped us secure the best offers a... See more

Rated 5 out of 5 stars

Maxwell and Chelsea have been an excellent source of support during my first time buyer mortgage application. They have talked me through each step, enabling me to make informed choices about my mortg... See more

Rated 5 out of 5 stars

AWS Financial services recently helped us with life and critical health insurance. Max and Ella were excellent. Spent time to understand our needs and found the best policy for us. The team were very... See more

Rated 5 out of 5 stars

We have just completed our remortgage and can’t recommend AWS Financial Services enough. Fred, Kate and the team communicated with us step by step throughout the whole process. They answered any quer... See more


Company details

  1. Money & Insurance

Written by the company

AWS Financial Services offers a wide range of mortgage options to meet your financial needs and circumstances. Whether you’re a first time property buyer or financing a £1m+ project. We're here to guide you through the process.


Contact info

5.0

Excellent

TrustScore 5 out of 5

479 reviews

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5.0

All reviews

(479)

178 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

From the very start of our mortgage journey, Fred Barham has been an incredible help. Nothing was ever too much trouble, and he always responded quickly to any questions or messages. His knowledge and professionalism gave us complete confidence throughout the process, while his friendly approach made everything feel straightforward and stress-free. We couldn’t have asked for better support – highly recommend Fred to anyone looking for expert financial advice.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended ⭐️⭐️⭐️⭐️⭐️


We are extremely pleased with the service provided by AWS Financial Services. The mortgage process was handled with efficiency, clarity, and professionalism, making it smooth and stress-free.
The advice we received was insightful, tailored to our needs, and gave us confidence in our decisions. Communication was always prompt, clear, and courteous.
Overall, the experience exceeded our expectations, and we would highly recommend AWS Financial Services to anyone seeking reliable mortgage support.
Thank you for your excellent service.

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Thanks Ravi

I recently worked with Ravi and had an excellent experience, I would highly recommended and would 100% use again.

8 August 2025
Unprompted review
Rated 1 out of 5 stars

Disclosed information to the estate agent before informing me

Had a terrible time with AWS. During my limited time with them, it started great; they provided me with what I thought was great advice. However, once I started giving them more information to get the best possible offer with their selection of lenders, it seemed like I was off from the value I wanted to borrow. They spoke to the estate agent, disclosing this before telling me. This was a complete breach of trust and caused even more panic, which led to the estate agent calling me late in the evening, telling me I couldn't afford the property, which was incorrect. In the end, I chose another broker that respected my privacy and did not hand out my information without my consent.

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service

This is the third time now I’ve used Fred to arrange my mortgage and I must say the experience has been exceptional once again. Fred’s knowledge, attention to detail and customer service has been 2nd to none.
I would highly recommend Fred and the team.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Top notch service from start to finish

Josh Dixon dealt with our previous re-mortgage in 2023, and got in touch with us in plenty of time early this year in advance of the discounted rate ending in June. Both he and Chelsea Lister kept us fully informed throughout the process and were incredibly helpful. After finding a great deal, Josh then got in touch further on as an even better one had come to his attention. They made the whole process seamless and hassle free. Highly recommended.

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I had Chelsea and Josh helping me with renewing a mortgage. They were incredibly efficient and helpful when I had any enquiries. Customer service is outstanding. Highly recommend

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Thanks Maxwell & Chelsea!

As first time buyers we had no idea where to start when it came to getting a mortgage, but Maxwell and Chelsea made it a totally stress-free and smooth experience. They were efficient, knowledgeable and supportive, they explained every step clearly, answered all my questions, and helped to move the purchase along by liaising with the lawyers and estate agents on our behalf. We felt very safe in their hands. Couldn't recommend them highly enough and will certainly be in touch when it's time to re-mortgage! Thank you so much, Maxwell and Chelsea!

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Seamless Remorgage with Fred and Kate

Fred and Kate made the entire process of finding a new deal seamless and easy. This isn’t the first time Fred has assisted in finding the right mortgage on the market for us and despite the difficult economic climate and the complexity of our requirements, Fred managed to find a deal that is fair and beats the current market.
Kates efficiency and professionalism in executing the deal meant no bumps in the road to a new lender and no deadlines were missed.
Big thanks!

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Incredible support system

My wife and I were struggling when going into this process and AWS Finance truly helped us with every step with reassurance and confidence and to that we will forever be grateful. Their service and process was immaculate. Fred and Kate helped us so much!

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Mortgage Support – Highly Recommended!

To Fred & Kate,

Just wanted to say a big thank you for your outstanding service in helping us secure our mortgage. Your expertise, responsiveness, and attention to detail made the entire process smooth and stress-free. You were absolutely spot on in finding the best rates for us, and we truly felt we were in safe hands throughout.

We’re incredibly grateful for your support and professionalism — and wouldn’t hesitate to recommend AWS Financial Services to anyone looking for trusted mortgage advice.

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Support from Sameena and Ravi at A W S Financial Services

I had an outstanding experience with Sameena and Ravi at A W S Financial Services — they were impressively responsive, consistently answering my questions swiftly and cheerfully; they demonstrated top-tier expertise by navigating complex financial matters and offering proactive, cost-saving solutions; and their personalized approach ensured every recommendation was tailored to my specific circumstances, making me feel supported and confident throughout the process.

29 May 2025
Unprompted review
Rated 5 out of 5 stars

Incredibe services

I was referred by a friend to use AWS for mortgage, and I am so glad I that I chose them! Chelsea and Josh were very responsive and incredibly helpful. I would highly recommend to use them!

18 June 2025
Unprompted review

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