A W S Financial Services Reviews 

472
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 186 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, knowledgeable, and professional throughout their processes. Many people highlight the excellent customer service, noting staff are attentive, clear in explanations, and go above and beyond expectations. Reviewers frequently commend the quick response times and constant updates, ensuring a smooth and stress-free overall experience. The service provided is often described as efficient and seamless, with consumers appreciating the clear communication and support at every stage, making complex situations like first-time buying straightforward and manageable.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, expertise, and... See more

Service

Reviewers consistently express high satisfaction with the service, describing it as professional, efficient,... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's professionalism,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the proactive... See more

User experience

People report positive experiences with the user experience, often describing it as excellent, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the first moment we used their help to get the best mortgage offer, Luke was unbelievably helpful and so fast with his responses to our nonstop questions. He helped us secure the best offers a... See more

Rated 5 out of 5 stars

Maxwell and Chelsea have been an excellent source of support during my first time buyer mortgage application. They have talked me through each step, enabling me to make informed choices about my mortg... See more

Rated 5 out of 5 stars

AWS Financial services recently helped us with life and critical health insurance. Max and Ella were excellent. Spent time to understand our needs and found the best policy for us. The team were very... See more


Company details

  1. Money & Insurance

Written by the company

AWS Financial Services offers a wide range of mortgage options to meet your financial needs and circumstances. Whether you’re a first time property buyer or financing a £1m+ project. We're here to guide you through the process.


Contact info

5.0

Excellent

TrustScore 5 out of 5

472 reviews

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5.0

All reviews

(472)

171 reviews in the last 12 months

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Rated 5 out of 5 stars

Fred and Charlotte have made this whole…

Fred and Charlotte have made this whole experience much easier for me. The communication has been 10/10 and when problems have occurred, these have been sorted promptly without me having to do anything.
Would definitely recommend, especially as a first time buyer!

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent support from Fred and Charlotte at AWS Financial Services

We have now exchanged contracts, and I wanted to thank Fred and Charlotte at AWS Financial Services for their outstanding support throughout our home-buying journey.

From the very beginning, even while we were still house hunting, Fred provided helpful advice, guidance, and reassurance at every stage of the process. His knowledge and responsiveness made what can often be a stressful experience feel much more manageable.

Charlotte was also fantastic, keeping everything organised and ensuring communication was clear and timely. Together, they were professional, efficient, and always willing to answer our questions.

We are very grateful for all their help and would highly recommend AWS Finance to anyone looking for mortgage advice and support during their property purchase.

Thank you, Fred and Charlotte, for helping us reach this important milestone

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Fred and Charlotte provided a great…

Fred and Charlotte provided a great service throughout the whole process and I would definitely recommend them to anyone who is looking for their services! I was in a situation where my circumstances were changing and they guided me through these with the different options available. Thank you both for all your help and hard work!

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Professional, Proactive and Highly Recommended

We have had a fantastic experience working with Chelsea and Maxwell at AWS Mortgages.

They initially helped us secure a mortgage for a property we were in the process of purchasing. Unfortunately, the purchase fell through, but this was completely outside of their control. Throughout the process, they were knowledgeable, responsive, and always available to answer questions and provide guidance.

Following that, they helped us remortgage our current property while we wait for it to sell. Once again, they made the process straightforward and stress-free. They were proactive in chasing things up and down the housing chain and kept us informed every step of the way.

Their communication, professionalism, and expertise have been excellent from start to finish. We would not hesitate to recommend Chelsea and Maxwell to anyone looking for mortgage advice and support.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

We were first-time buyers and had no idea how to apply for a mortgage when we started. AWS made our mortgage application experience very easy and smooth. They didn't charge us a single penny for their service, which amazed us! However, the free service was not the main reason we chose AWS; rather, it was their expertise, professionalism, and enthusiasm. I highly recommend Luke and Emily. They always provided us with very helpful and timely advice. Luke's excellent communication skills helped us understand everything clearly. We will defo go for AWS again for other financial services :) Thank you!

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Friendly and reliable

Joel and Emily were extremely helpful throughout the whole process. Any time we had a query they came back to us really quickly and were just generally very accessible. You could tell they genuinely wanted to do the best for us and made buying our first home feel pretty easy.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

I can’t speak highly enough regarding…

I can’t speak highly enough regarding the service we received from both Joel and Christine. Joel was attentive and knowledgable, holding our hand through the whole process and delivering informative financial advice which we found invaluable in an area we struggle to trust someone with. Christine supported us with the documentation process and made the whole transaction simple and stream- lined. I would
Recommend to anyone confused by products and financial services with AWS to find the fit for you and your personal situation. Thanks again Joel and Christine!

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding service from AWS…

Absolutely outstanding service from AWS Mortgages / AWS Finance Services.

Fred was exceptional from start to finish. Knowledgeable, responsive, and genuinely invested in getting the best outcome for me. Charlotte and Ella were equally brilliant, keeping me updated every step of the way and providing clear, timely emails along with a range of quotes for life cover, income protection, home insurance, and contents cover.

What really stood out was their ability to secure my mortgage offer for an additional 6 months and at a very competitive rate given the current market. That alone made a huge difference.

Professional, proactive, and incredibly supportive throughout. I couldn’t have asked for a better experience. Highly recommend!

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

The service we recieved from Fred was impeccable.He helped us through the process smoothly and was always there to answer any questions we had.He guided us through the steps we had to take so everything went perfectly.I definitely recommend.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience !

Buying your first home can feel overwhelming, but with AWS and Fred Barham as our mortgage broker, the experience was anything but. His team were amazing Charlotte Monk and Ella Piggott.

From the initial call setting out expectations to securing our mortgage offer, everything was handled in a clear, calm, and efficient way.

Their knowledge really stood out, and they took the time to answer every question we had along the way.

We’re very grateful for their support and would highly recommend them.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic services! Joel and Emily are the best!

A W S Financial services were fantastic. Joel and Emily especially made the whole process so smooth and handled everything carefully and professionally. Joel was incredible, always kept us updated, answered all of our questions and even when the process was not going well kept up our spirits and helped us along the way. He was personable and friendly; made sure we were happy with everything he was doing! To be quite honest for a first time buyer A W S Financial services were the best part of the whole experience! I have already recommended them and will continue to do so because of how amazing Joel and Emily were!

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service from beginning to end!

was recommended by our estate agent to use AWS for our mortgage and they have been absolutely amazing. I have been working with Luke who has been great in providing the best options so much so that we entrusted him to advise us on our personal mortgage and my buy-to-let mortgage. Emily helped with the making sure that everything went across the line. I would highly recommend them both.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Emily and Joel

I have had the best experience with Skipton mortgages. Emily Putnam the case manager and Joel Callum the Mortgage Advisor were professional, knowledgeable, supportive and caring. They made the process extremely easy. Thank you for helping the move speedy and straightforward. I rate this service 💯

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Fred was extremely helpful throughout…

Fred was extremely helpful throughout the whole journey which turned out to be very lengthy. I have recently purchased my first property. I had no idea how to navigate this process. He patiently talked me through all the steps involved and supported me with his knowledge and expertise.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Best financial services companies I have used

This is one of the best mortgage firms I have ever used. Even the estate agent was impressed with their fast responses and proactive approach to resolving any issues that arose. Ashley runs an excellent firm—always available to take calls and consistently providing quick, clear responses.

They are highly responsive, efficient, and truly on point. I cannot recommend them highly enough for their ability to get things sorted quickly and effectively. I would definitely suggest choosing them if you’re looking for the best deals and service.

27 March 2026
Unprompted review

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