A W S Financial Services Reviews 

474
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 186 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, knowledgeable, and professional throughout their processes. Many people highlight the excellent customer service, noting staff are attentive, clear in explanations, and go above and beyond expectations. Reviewers frequently commend the quick response times and constant updates, ensuring a smooth and stress-free overall experience. The service provided is often described as efficient and seamless, with consumers appreciating the clear communication and support at every stage, making complex situations like first-time buying straightforward and manageable.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, expertise, and... See more

Service

Reviewers consistently express high satisfaction with the service, describing it as professional, efficient,... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's professionalism,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the proactive... See more

User experience

People report positive experiences with the user experience, often describing it as excellent, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the first moment we used their help to get the best mortgage offer, Luke was unbelievably helpful and so fast with his responses to our nonstop questions. He helped us secure the best offers a... See more

Rated 5 out of 5 stars

Maxwell and Chelsea have been an excellent source of support during my first time buyer mortgage application. They have talked me through each step, enabling me to make informed choices about my mortg... See more

Rated 5 out of 5 stars

AWS Financial services recently helped us with life and critical health insurance. Max and Ella were excellent. Spent time to understand our needs and found the best policy for us. The team were very... See more


Company details

  1. Money & Insurance

Written by the company

AWS Financial Services offers a wide range of mortgage options to meet your financial needs and circumstances. Whether you’re a first time property buyer or financing a £1m+ project. We're here to guide you through the process.


Contact info

5.0

Excellent

TrustScore 5 out of 5

474 reviews

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5.0

All reviews

(474)

173 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Remortgage

We are pleased with the results and will definitely use AWS again the team know their stuff and very professional

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Luke and Emily were great

Luke and Emily were great. They are both very knowledgeable, efficient, hardworking and simply great at their jobs. They kept me up to dated and worked hard to get my mortgage offer. I will highly recommend them both.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

Ashley and team have now provided me very good experience for original mortgage and re-mortgage recently. They are experienced in their domain, and provide the correct information required for smooth transactions. Would recommend to friends. Thanks this time.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent FTB experience

Maxwell and Chelsea have been an excellent source of support during my first time buyer mortgage application. They have talked me through each step, enabling me to make informed choices about my mortgage. Maxwell and Chelsea have replied promptly throughout our dealings, helping to speed up the property sale. Thanks!

9 March 2026
Unprompted review
Rated 5 out of 5 stars

A huge thank you to Joel and Emily for…

A huge thank you to Joel and Emily for all their help throughout our mortgage process. They made everything much smoother and were always available whenever we needed them. They also worked hard to ensure we stayed locked into the best rate right up until our exchange date. We really appreciate all their support!

4 February 2026
Unprompted review
Rated 5 out of 5 stars

We recently used Emily and Luke at AWS…

We recently used Emily and Luke at AWS Financial Services for our re-mortgage and couldn’t be happier with the service.

They made the whole process smooth and stress-free, with clear communication throughout. They’re also handling multiple mortgages on our investment properties, and their knowledge and professionalism have been outstanding.

Highly recommend!

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Great support & true experts

Great support. Ravi Joshi is a great advisor and really walked through the options that makes best sense before deciding a option. Christine is exceptional in follow-up and completion with various stakeholders

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Joel is a star!

My experience with AWS has been great. Joel is so informative and helps you understand the process when renewing your mortgage as well as presenting options. Joel and Emily were a pleasure to work with and I will renew my mortgage with them in future!

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Expert, hassle-free mortgage advice

I have had an excellent experience with AWS Mortgages for each of my mortgage applications and can’t recommend them highly enough.

Josh and Chelsea were absolutely fantastic throughout the entire (re)mortgage process. Josh provided clear, expert advice and took the time to explain the options available to me, ensuring I felt confident in every decision with his knowledge of the market.

Chelsea was always responsive, organised and proactive in keeping everything on track. Any questions I had were answered promptly and thoroughly, which made what can often be a stressful process feel smooth and well-managed.

The communication, professionalism and genuine care makes a real difference and I would not hesitate to use them again or recommend them to others.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Fred and his team have been brilliant…

Fred and his team have been brilliant throughout the whole process. He explained everything clearly, kept us in the loop, and made what could’ve been stressful feel really straightforward.
Anytime we had a question, he was easy to reach and always quick to help. He’s friendly, reliable, and genuinely supportive, which made a big difference.
I’d definitely recommend Fred to anyone looking for a smooth and stress-free mortgage journey.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

A Broker-( Fred) who Actually Answers the Phone

We had such a positive experience working with Fred at AWS Mortgages.

What really stood out was how available he was throughout the process. These days you’re often dealing with chatbots or waiting endlessly for a response, but with Fred I could simply pick up the phone. He would either answer straight away or call back very quickly. That level of responsiveness was incredibly reassuring, especially during a house move.

He made what can often feel like a complicated and stressful process feel clear and manageable. Everything was explained properly, we were kept informed at each stage, and the mortgage was secured smoothly.
I would highly recommend Fred to anyone looking for someone knowledgeable, responsive and genuinely easy to work with.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Great, supportive service

Fred @ AWS has helped me through two mortgage processes now and I couldn’t speak highly enough of him and the company. Responsive, creative and super supportive. Definitely would recommend to anyone. Thank you!!

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding

Fred and the team at AWS were extremely helpful, knowledgeable and efficient throughout the home buying process. As a first time buyer, they wanted to ensure I fully understood the options available and made sure I got the right products for me. They kept me in the loop at every step and were always willing to answer any questions I had. I would absolutely recommend their services.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend AWS Financial…

I highly recommend AWS Financial Services for their professional and friendly service. They make financial advice clear, simple, and easy to understand.
A big thank you to Christine Eyres and Ashley Slade — both are knowledgeable, supportive, and always happy to help. They regularly chase lenders, communicate promptly with solicitors, and keep everything moving smoothly.
Excellent service from start to finish!

13 February 2026
Unprompted review

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