A W S Financial Services Reviews 

474
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 186 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, knowledgeable, and professional throughout their processes. Many people highlight the excellent customer service, noting staff are attentive, clear in explanations, and go above and beyond expectations. Reviewers frequently commend the quick response times and constant updates, ensuring a smooth and stress-free overall experience. The service provided is often described as efficient and seamless, with consumers appreciating the clear communication and support at every stage, making complex situations like first-time buying straightforward and manageable.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, expertise, and... See more

Service

Reviewers consistently express high satisfaction with the service, describing it as professional, efficient,... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's professionalism,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the proactive... See more

User experience

People report positive experiences with the user experience, often describing it as excellent, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the first moment we used their help to get the best mortgage offer, Luke was unbelievably helpful and so fast with his responses to our nonstop questions. He helped us secure the best offers a... See more

Rated 5 out of 5 stars

Maxwell and Chelsea have been an excellent source of support during my first time buyer mortgage application. They have talked me through each step, enabling me to make informed choices about my mortg... See more

Rated 5 out of 5 stars

AWS Financial services recently helped us with life and critical health insurance. Max and Ella were excellent. Spent time to understand our needs and found the best policy for us. The team were very... See more


Company details

  1. Money & Insurance

Written by the company

AWS Financial Services offers a wide range of mortgage options to meet your financial needs and circumstances. Whether you’re a first time property buyer or financing a £1m+ project. We're here to guide you through the process.


Contact info

5.0

Excellent

TrustScore 5 out of 5

474 reviews

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No recent history of asking for reviews

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5.0

All reviews

(474)

173 reviews in the last 12 months

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Rated 5 out of 5 stars

Fred was extremely helpful throughout…

Fred was extremely helpful throughout the whole journey which turned out to be very lengthy. I have recently purchased my first property. I had no idea how to navigate this process. He patiently talked me through all the steps involved and supported me with his knowledge and expertise.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Best financial services companies I have used

This is one of the best mortgage firms I have ever used. Even the estate agent was impressed with their fast responses and proactive approach to resolving any issues that arose. Ashley runs an excellent firm—always available to take calls and consistently providing quick, clear responses.

They are highly responsive, efficient, and truly on point. I cannot recommend them highly enough for their ability to get things sorted quickly and effectively. I would definitely suggest choosing them if you’re looking for the best deals and service.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

AWS Finance were absolutely incredible…

AWS Finance were absolutely incredible throughout my first mortgage application. Fred and Charlotte provided excellent advice, helping me understand elements of the process I had queries about, guided me calmly through the applications, and further advised on relevant insurances to ensure I have everything needed to complete my property purchase.

Their reassurance, dedication and clear but swift communication helped to turn what felt like a very daunting process into one that was easy to manage. Will definitely be returning to them for any future services

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Top Notch Mortgage Brokers

We had a fantastic experience with AWS Mortgages, especially working with Fred, our broker. He was incredibly knowledgeable, patient, and supportive throughout the entire process, always taking the time to explain things clearly and keep us informed.
The whole team was equally helpful and professional, making what can often be a stressful process feel smooth and well-managed. Thanks to their hard work and guidance, our mortgage was set up and approved without any issues.
We really appreciate all the support and would highly recommend AWS Mortgages to anyone looking for expert advice and a reliable team

8 April 2026
Unprompted review
Rated 5 out of 5 stars

This is the second time I’ve used AWS…

This is the second time I’ve used AWS Mortgages, and once again, they’ve been spot on.

Ravi is a safe pair of hands. He knows the market inside out and managed to find me a great deal while making the whole thing easy to understand. I never felt like just another number; he actually took the time to make sure I was comfortable with the options.

Christine was also brilliant. She’s incredibly on the ball and kept me updated every step of the way, so I never had to wonder where things stood. It’s usually a massive headache dealing with the admin side of a mortgage, but she handled everything so smoothly.

If you want a team that’s reliable and actually gets the job done without the stress, I can’t recommend Ravi and Christine enough. I’ll definitely be back for the next one.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Proactive, Patient and Thoroughly Professional

Ravi, Christine and their team were proactive in managing our mortgage switch, completing the necessary documentation updates well before the deadline. They were always responsive to our questions and navigated the entire process with thoroughness and care. I would strongly recommend their services to anyone looking for a reliable and professional experience.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

AWS was really amazing since day one

AWS was really amazing since day one. Fred and his team made all efforts to achieve the goal and fulfill our dream of buying our place. We have only 1.5 years in UK and even considering the low possibilities of getting mortgage approved , Fred did his best to guarantee that we would get a good offer. Completely recommend AWS services.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

We had a fantastic experience working…

We had a fantastic experience working with Chelsea and Max throughout our home-buying journey.
From the very beginning, they were professional, knowledgeable, and extremely supportive. The whole process can feel overwhelming at times, but they made everything clear, structured, and much easier to navigate.
Communication was excellent – they were always responsive, proactive, and kept us informed at every stage. We felt confident that everything was being handled efficiently and with great attention to detail.
Thanks to their support, we were able to move through the process smoothly and successfully complete on our new home.
We would highly recommend Chelsea and Max to anyone looking for reliable and professional support during the mortgage process.
Thank you again for all your help!

8 April 2026
Unprompted review
Rated 5 out of 5 stars

AWS are incredible (specifically Joel and Emily)

Emily and Joel were both absolutely incredible would 100% recommend AWS! Free service, both so so helpful from mortgage rates to all forms of insurance. They both took the time to find me multiple different options, to FaceTime and go through everything, and find alternatives when I wasn’t happy or couldn’t be offered the product I wanted until they found what suited me. Really quick response times, went out of their way to communicate with solicitors and estate agents. Honestly I’d pay for the service they provide so so impressed and grateful! Thankyou

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Wow! AMAZING EXPERIENCE 🌟

Wow! What a great experience we’ve had with AWS Financial Services. Joel has been absolutely fantastic from start to finish, we really couldn’t recommend him and AWS enough! They all went above and beyond🌟

A Big thank you to Joel, Emily & Ella for all of your help!🏡

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Fred Barham - Fantastic

We had Fred as our broker for our mortgage application and he was first class in every sense.

Professional yet friendly and personable in equal measure. Explained the technical aspects really well, answered all of our questions and took the time to let us say our piece.

He laid out the sorts of options we were looking at to help us make a really well informed decision.

His prompt communication and flexibility for calls/emails made the process so nice and easy.

I’d highly recommend Fred to anyone.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Thanks AWS!

This is my second time using AWS and it has been a great experience yet again. Fred and Christina were very accessible and supportive throughout the process. They got us a good deal and were quick to check for better deals as time went on. Thanks guys!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

First Class Service

Fred was very professional and knowledgable with regards to the best mortgage product for my wife and I. He and the team worked diligently to get my application submitted prior to a rate increase which was greatly appreciated. I would highly recommend both him and Christine who has also been fantastic!

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Thanks for everything!

So greatful to Tom, Chelsea, Amrreta and colleagues from AWS finance who have assisted us a first time buyers. We have had several issues come up with properties we have made offers on. Tom and the team have gone above and beyond to support us through the challenges ensuring our best interest are kept at the forefront. With recent turbulence to mortgage rates the team has kept us updated and ensured we could secure a Mortage deal with reputable high street lender at a good rate. Tom has been so approachable and responsive to any questions or concerns we have raised always going extra mile to unsure we have full knowledge and support in making best decision regards our mortage options and in handling any issues or queries in negotiating house purchase with estate agents. AWS overall has offered us professional and exceptionally tailored service to suit our personal needs. Our offers on properties have always been taken seriously by estate agents. For all these reason we are so greatful to the team and have sort a property that we would not have imagined possible for our family without their help. Can’t recommend the enough.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Fred and the team are incredibly proactive and intuitive, helped and reached out before I needed to at every step of the way, I couldn't recommend them enough. A great service and team.

13 March 2026
Unprompted review

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