B-Exit top shop online Reviews 13,536

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of products, often highlighting that items are exactly as described and authentic. Many consumers appreciate the attractive pricing and significant discounts, making luxury items more accessible. The ordering process is consistently described as easy, with timely updates on processing and shipping, and delivery is often noted for its speed and efficiency. However, some customers expressed dissatisfaction with the delivery service, citing issues like lost packages or unprofessional conduct from the courier. A few people also mentioned unexpected customs charges upon delivery, which added to the overall cost. Additionally, a small number of reviewers reported receiving incorrect items or experiencing issues with product durability, and some found the return process to be costly or unresponsive.

What people talk about most

Product

Reviewers mention positive feedback about product quality and authenticity. Many customers received items... See more

Delivery service

Customers had positive experiences with delivery services. Many reviewers praised the super fast shipping,... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality of products, noting... See more

Price

Consumers generally find the prices to be positive, with many reviewers highlighting great deals, affordable... See more

Order

Clients share positive opinions on order. Many customers praise the easy purchasing process, quick delivery,... See more

Based on these reviews

Rated 5 out of 5 stars

First purchase made at this site! I ordered LOEWE boots! on May 15th they were delivered by May18th! I look forward to doing more shopping! Absolutely seamless shopping experience! I highly recomm... See more

Company replied

Rated 5 out of 5 stars

I ordered a Marc Jacobs large canvas tote. The item was in perfect condition; no flaws or signs of wear. This was my first time ordering from B-Exit, so I wasn’t sure what to expect. The transaction... See more

Company replied

Rated 5 out of 5 stars

I have to say, I had never purchased from B-Exit before, but what a great experience! After doing a bit of research and reading positive reviews, I decided to give them a try—and they did not disappoi... See more

Company replied

Rated 5 out of 5 stars

Absolutely excellent! Everything went smoothly and reliably – just as expected. The bag arrived on time and in perfect condition. It’s beautiful, compact, and easy to carry – exactly what I had in mi... See more

Company replied


Company details

  1. Ladies' clothes shop
  2. Bag shop
  3. Bags and luggage shop
  4. Fashion accessories shop
  5. Men's clothes shop
  6. Shoe shop

Written by the company

Borse, scarpe ed accessori firmati con sconti reali fino al 70%, tutto l'anno! Nel nostro store online trovi solo grandi firme come: Gucci, Fendi, Hogan, Dsquared, Prada, Bottega Veneta, Givenchy, Dolce&Gabbana, Valentino, Moschino, Zanotti, Michael Kors e tanti altri. // Bags, shoes and accessories of the best brands with real discounts up to 70%, all year round! In our online store you will find only big names such as: Gucci, Fendi, Hogan, Dsquared, Prada, Bottega Veneta, Givenchy, Dolce&Gabbana, Valentino, Moschino, Zanotti, Michael Kors and many others.

Solo prodotti originali di grandi firme // Only original products from best brands

Written by the company

Spedizione gratuita per acquisti superiori € 249 // Free shipping for orders over € 249

Spedizione gratuita per acquisti > € 199 e pagamenti sicuri // Free shipping for oders > € 199 and secure payments

Reso entro 14 giorni // Returns within 14 days

Se per qualsiasi motivo non fossi soddisfatto del tuo acquisto, puoi avvalerti del diritto di cambio taglia o reso. Puoi rendere qualsiasi prodotto acquistato entro 14 giorni lavorativi dalla data di consegna // If for any reason you are not satisfied with your purchase, you can avail yourself of the right to exchange size or return. You can return any product purchased within 14 working days from the date of delivery.

Contact info

4.8

Excellent

TrustScore 5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Sad :(

Long shipping time for expensive shilling cost . Article not as expected

20 October 2025
B-Exit top shop online logo

Reply from B-Exit top shop online

Hello,
the shipping time in Germany is 2-5 working days as stated on our shipping policy and you received the package within that time.
The article was as in the description
Best regards

Rated 5 out of 5 stars

All ok

Great experience

14 October 2025
B-Exit top shop online logo

Reply from B-Exit top shop online

Thank you! ❤️

Rated 5 out of 5 stars

Fast & Reliable

They did it very well and have been super fast !!!

9 October 2025
B-Exit top shop online logo

Reply from B-Exit top shop online

Thank you! ❤️

Rated 1 out of 5 stars

Disappointing customer service

The agent I contacted was completely unhelpful. He/She doesn't seem to know how to retain customers they’d rather lose a client than refund the return shipping costs, even though the size error clearly came from the website.

13 October 2025
B-Exit top shop online logo

Reply from B-Exit top shop online

Hello,
we see that you ordered a size 40 on our site, and you received a size 40.
Every brand and model has different fit. So you can't know how they fit. If the size that you received is the one you ordered it's not our fault that it's not fitting.
We clearly specify on our return policy that the return costs are at the customers expense.
Best regards
B-exit

Rated 1 out of 5 stars

They did not have good polices for…

They did not have good polices for returning,
I lose money for tax when it is arrive to my country, and when I want to return it because the color not light Beige like the picture in website, I pay money for return it also.

6 October 2025
B-Exit top shop online logo

Reply from B-Exit top shop online

Hello,
the color that you received was the one that it was ordered. Some shades of beige/white color can't be the same as in real life, as it depends a lot from the light.
Unfortunately the taxes can't be refunded by us, as you paid them directly to your country customs.
We also specify on our return policy that the returning costs are at the customers expense.
Best regards
B-exit

Rated 1 out of 5 stars

Honesty is not there a strong point

made a purchase from this company and at no point during checkout did they disclose any additional fees or duties. After the order was shipped, I unexpectedly received a bill from DHL for customs charges. I contacted the company, and they claimed that “somewhere” it states that there may be tariff charges for prints. However, this information was not clearly communicated before purchase. The lack of transparency is misleading and resulted in unexpected costs on my end.

29 September 2025
B-Exit top shop online logo

Reply from B-Exit top shop online

Hello,
thank you for your feedback.
We are sorry for the inconvenience caused by the customs charges. As mentioned in our shipping policy, international orders may be subject to customs duties or import taxes applied by the destination country. Unfortunately, these fees are beyond our control and are not charged by our company.
We always strive to make this information as clear as possible on our website and during checkout, and we will review the process to ensure it is even more transparent in the future.

Kind regards,
B-exit

Rated 5 out of 5 stars

Great service

Great service, prices and variety of items from the best brands. Great service, prices, and a variety of ítems from top brands. 100% recommended.

30 September 2025
B-Exit top shop online logo

Reply from B-Exit top shop online

Thank you! ❤️

Rated 5 out of 5 stars

Easy to order

Easy to order, lots of communication via text and email and shoes delivered as promised on scheduled date and time frame.

25 September 2025
B-Exit top shop online logo

Reply from B-Exit top shop online

Thank you!

Rated 5 out of 5 stars

Very satsified

Very satsified. All itema selivered always on time. One return process without any problems- money returned without any delay.

18 September 2025
B-Exit top shop online logo

Reply from B-Exit top shop online

Thank you!

Rated 1 out of 5 stars

Horrible Bussiness

Do yourself a favor. Do not shop from B-exit very risky because you have no idea about their's return policy. It's a nightmare. I returned my Versace handbag shipped right back the next day in a perfect condition, after I got it and way too small for my need and never heard back from them. I'd sent them many emails begging them to give me a refund for my hard earned money but no response. I quit sending emails. I realized I'm wasting so much of my quality time on this matter. Lastly I'll dispute with my credit card company and we'll take it from there.

27 September 2025
Unprompted review
B-Exit top shop online logo

Reply from B-Exit top shop online

Dear Bánh Mì,
we are sorry for your experience and the inconvenience you encountered. However, we would like to clarify a few points: on our website there is a dedicated section for the return policy, which specifies that the return shipping costs are the responsibility of the buyer and that the refund is processed only once we have received the package and inspected the returned items.

In your case, the shipment was made via USPS standard service: this is not an express courier, and delivery times can be longer. This may have caused the delay in the package reaching our offices and, consequently, in the refund process.

Best regards,
The B-exit Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Super fast express postage from Italy to England. Fantastic price for a pair of hard to find reebok 2.5 kinetica edge trainers. Thank you so much.

15 September 2025
B-Exit top shop online logo

Reply from B-Exit top shop online

Thank you! ❤️

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