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Baboon - World of Motorcycle Parts Reviews 352

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TrustScore 4.5 out of 5

4.7

Motorcycle Equipment Store
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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its fast delivery service, often noting that orders arrive quickly, sometimes even sooner than expected, and are well-packaged. Many people appreciate the accurate product descriptions and the quality of the items received, often finding exactly what they needed at a reasonable price. However, some customers also noted issues with defective or damaged parts upon arrival, and a few experienced difficulties with returns or resolving problems due to a lack of company response. There were also instances where orders were taken and paid for, only for customers to be informed days later that the parts were unavailable.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the accuracy of product... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of... See more

Quality

People report positive experiences with quality. Many customers received their orders in perfect condition,... See more

Order

Reviewers highlight positive aspects of order fulfillment, with many praising fast delivery times, even for... See more

Price

Reviewers mention positive feedback about price. Customers consistently found that the prices were... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was hands down the best experience I have had on eBay. I ordered the item from Baboon in the Netherlands for a part for my 30 year old Ninja. It was a pretty obscure part number. I ordered on... See more

Company replied

Rated 5 out of 5 stars

I ordered an ignition control unit for my old SV650 from 25 years ago (order no. 2020427484 of 24/05). A part that is now only found on the used market, so with the risk of receiving something that... See more

Company replied

Rated 5 out of 5 stars

I ordered an exhaust for my motorcycle and got exactly what i purchased. Very fast delivery from Netherlands to Helsinki took only 4 days. I will be buying parts from Baboon again 5/5.

Company replied

Rated 5 out of 5 stars

Great company, delivered very fast, one part came defective but returned money after some questions about part. Great customer service, will use in future.

Company replied

Company details

  1. Motorcycle Equipment Store
  2. Motorbike dealer
  3. Motorbike parts shop
  4. Motorcycle shop

Written by the company

Baboon® - 500.000+ nieuwe en gebruikte motorfiets onderdelen op voorraad. Kom afhalen of bestel direct in onze webshop. Baboon.EU levert al jaren lang motoronderdelen aan particulieren en bedrijven. Snelle levering en wereldwijde verzending vanuit Heerenveen - Friesland. Het kopen van onderdelen en accessoires kan gemakkelijk en snel via onze website. Mochten er nog vragen zijn dan staat ons serviceteam klaar voor u per email of telefoon.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

352 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

Very good, except expensive delivery.

Received rare product as described, good quality, neat. Fast delivery time. 4* only because there is no cheaper delivery option. During cold season delivery time is not so important, that's why cheaper delivery option would be more acceptable.

31 October 2023
Unprompted review
Rated 5 out of 5 stars

I'm greatly thankful for the quick…

I'm greatly thankful for the quick response and attention from your staff. Unfortunately, I need this part quickly. However, I will warmly recommend Baboon Shop to my colleagues on two wheels.

17 October 2023
Unprompted review
Rated 5 out of 5 stars

Quick but expensive delivery

Hotline answering( mail) was extremely quick, as was the transport. Less than 24 hours from Netherlands to my home in Austria.
Transport dhl express is unfortunately the only way to be delivered. ( quickness costs). May be standard delivery should be considered.

11 October 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service, even though it was "only" about returning a part that I bought wrongly.

When ordered, the parcel arrived the next day ... From Holland to Denmark!

Thanks 😊

6 October 2023
Unprompted review
Rated 5 out of 5 stars

I highly recommend.

I highly recommend.
Ordered some bike material,on September 13th, received in France in September 15th.
Fast Shipment, everything was good packed, in order, and as described.
Thank you.
I will be happy to deal with you again
Regards

15 September 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, fast but there should be more carrier alternatives. DHL express makes the item more expensive, and shipping is sometimes more expensive than the part, as was the case with my last purchase.

29 August 2023
Unprompted review
Rated 5 out of 5 stars

Great all round experience.

Bought SB6R carbs and airbox from Baboon. Could not be happier with the transaction. Very easy to deal with,extremely fast delivery to the UK and the items were in excellent condition. Would highly recommend and will certainly use again.

14 August 2023
Unprompted review
Rated 5 out of 5 stars

You are on top

You are on top, I needed a kickstand for my BMW F900 and it arrived two days after ordering.
A big thank-you from France

9 August 2023
Unprompted review

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