Baboon - World of Motorcycle Parts Reviews 352

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its fast delivery service, often noting that orders arrive quickly, sometimes even sooner than expected, and are well-packaged. Many people appreciate the accurate product descriptions and the quality of the items received, often finding exactly what they needed at a reasonable price. However, some customers also noted issues with defective or damaged parts upon arrival, and a few experienced difficulties with returns or resolving problems due to a lack of company response. There were also instances where orders were taken and paid for, only for customers to be informed days later that the parts were unavailable.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the accuracy of product... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of... See more

Quality

People report positive experiences with quality. Many customers received their orders in perfect condition,... See more

Order

Reviewers highlight positive aspects of order fulfillment, with many praising fast delivery times, even for... See more

Price

Reviewers mention positive feedback about price. Customers consistently found that the prices were... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was hands down the best experience I have had on eBay. I ordered the item from Baboon in the Netherlands for a part for my 30 year old Ninja. It was a pretty obscure part number. I ordered on... See more

Company replied

Rated 5 out of 5 stars

I ordered an ignition control unit for my old SV650 from 25 years ago (order no. 2020427484 of 24/05). A part that is now only found on the used market, so with the risk of receiving something that... See more

Company replied

Rated 5 out of 5 stars

I ordered an exhaust for my motorcycle and got exactly what i purchased. Very fast delivery from Netherlands to Helsinki took only 4 days. I will be buying parts from Baboon again 5/5.

Company replied

Rated 5 out of 5 stars

Great company, delivered very fast, one part came defective but returned money after some questions about part. Great customer service, will use in future.

Company replied


Company details

  1. Motorcycle Equipment Store
  2. Motorbike dealer
  3. Motorbike parts shop
  4. Motorcycle shop

Written by the company

Baboon® - 500.000+ nieuwe en gebruikte motorfiets onderdelen op voorraad. Kom afhalen of bestel direct in onze webshop. Baboon.EU levert al jaren lang motoronderdelen aan particulieren en bedrijven. Snelle levering en wereldwijde verzending vanuit Heerenveen - Friesland. Het kopen van onderdelen en accessoires kan gemakkelijk en snel via onze website. Mochten er nog vragen zijn dan staat ons serviceteam klaar voor u per email of telefoon.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

352 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very good service

Having ordered an exhaust section from Boonstra I wondered what their reputation was like so Googled reviews. Was a little worried to see so many bad reviews on here.

My experience however, has been nothing short of excellent. Fast postage (only a day and a half delivered to UK), good communication of order progress, really well packaged and the exhaust section in fantastic condition ... better even than the photos suggested. Oh, and all for a price I'm very pleased with!

So, for what it's worth, absolutely no complaints here. :-)

21 July 2020
Unprompted review
Rated 1 out of 5 stars

Terrible

I live in the UK and enquired about used parts with this Dutch based supplier of used motorbike parts.

I couldn't get any sense out of them. They seemed so laided back as though they couldn't care less. Not replying to emails, taking days and days to reply to emails, incorrectly listed parts, etc. Just awful.

I now stay clear of them.

28 May 2018
Unprompted review
Show reviews in all languages. (352 reviews)

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