Babylux Reviews 

44,496
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Great prices and discounts—I would definitely recommend BabyLux for that. The only downside is the shipping, at least with GLS. My first order (8 months ago) arrived with a small hole in the ca... See more

Company replied

Rated 5 out of 5 stars

We have ordered a stroller from babylux. The delivery was great and the product was in perfect shape. We got a message that some of the stroller parts might arrive at different time- safety bar, and t... See more

Company replied

Rated 5 out of 5 stars

We recently ordered a package from Babylux, and at first, only one of the two boxes was delivered to our home. We informed Babylux immediately, and although there was some initial confusion with G... See more

Company replied

Rated 5 out of 5 stars

Great store! Really wide range of everything and anything you might need for your baby. Easy to navigate through. And great price-quality value! But most of all, super fast delivery! Unmatched! Got... See more

Company replied

4.7

Excellent

TrustScore 4.5 out of 5

44k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(44,496)

3,920 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Nice price, fast delivery. Totally recommend

8 October 2024
Babylux logo

Reply from Babylux


Hello,

Thank you so much for your positive feedback! 😊 We’re thrilled to hear you appreciated our competitive prices and fast delivery. 🚀

We totally appreciate your recommendation and hope to see you again for future purchases!

Have a great day,
Team Babylux

Rated 5 out of 5 stars

So fast and so Good

So fast and so Good

12 September 2024
Babylux logo

Reply from Babylux

Hello,

Thank you for your positive feedback! We're thrilled to hear that you found our service fast and good. If you need anything else, feel free to reach out.

Have a nice day,
Team Babylux 😊

Rated 5 out of 5 stars

Top e-shop

Great product availability (no need to wait for a stroller 6 months for example!), great packaging and fast shipping. Also the prices are the best we found in Belgium for the specific stroller we bought. I would definitely recommend!

12 September 2024
Babylux logo

Reply from Babylux

Hello,

Thank you so much for your fantastic feedback! We're thrilled to hear that you found our product availability great and that the packaging and shipping met your expectations. It's wonderful to know that you found the best prices for your stroller in Belgium. Your recommendation means a lot to us!

Have a nice day,
Team Babylux 🌟

Rated 5 out of 5 stars

Great product

Great product, easy to fold and open, comfortable for my baby, lightweight.

3 September 2024
Babylux logo

Reply from Babylux

Hello,

Thank you for your positive review! We're delighted to hear that you find the product easy to fold and open, comfortable for your baby, and lightweight. Your satisfaction is very important to us.

We look forward to serving you again in the future!

Have a nice day,
Team Babylux

Rated 5 out of 5 stars

Great service and product

The customer service team were very quick and efficient. We were offered a gift and a coupon for the next purchase too.

3 September 2024
Babylux logo

Reply from Babylux

Hello,

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service and that you enjoyed the product. It's wonderful to know that the gift and coupon were appreciated too. We look forward to assisting you again on your next purchase!

Have a nice day,
Team Babylux

Rated 5 out of 5 stars

I have been very satisfied

I have been extremely satisfied, I just would like to suggest a bit more clarity on the delivery for customers outside Belgium and the Netherlands (in my case it was Luxembourg, still very fast but less clarity on timing). Thanks!

27 August 2024
Babylux logo

Reply from Babylux

Hello Marco,

Thank you very much for your positive review and your valuable feedback! We’re delighted to hear that you were extremely satisfied with your experience. We appreciate your suggestion regarding more clarity on delivery times for customers outside Belgium and the Netherlands. We will certainly take this into consideration to improve our service.

We look forward to serving you again soon!

Best regards,
The Babylux Team

Rated 5 out of 5 stars

Trustable

Fast and trustable service

27 August 2024
Babylux logo

Reply from Babylux

Hello Nada,

Thank you for your positive feedback! We're delighted to hear that you found our service fast and trustworthy. Your satisfaction is very important to us.

We look forward to serving you again soon!

Best regards,
The Babylux Team

Rated 5 out of 5 stars
Babylux logo

Reply from Babylux

Hello Zenat,

Thank you for your enthusiastic review! We're delighted to hear that you found our product very handy and practical. Your satisfaction brings us great joy, and we appreciate your positive feedback.

We hope to see you again soon!

Best regards,
The Babylux Team

Rated 5 out of 5 stars

Perfect

Quite fastest delivery. Customer service is very nice. Overall experience is perfect.

26 August 2024
Babylux logo

Reply from Babylux

Hello Kudpudeen,

Thank you so much for your positive review! We are thrilled to hear that you were pleased with our fast delivery and that you found our customer service to be very nice. Your satisfaction is our top priority, and we're glad to know that your overall experience was perfect.

We look forward to serving you again soon!

Best regards,
The Babylux Team

Rated 5 out of 5 stars

Best shop ever

Best shop ever, fast delivery

19 August 2024
Babylux logo

Reply from Babylux

Bonjour,

Merci beaucoup pour votre retour enthousiaste ! Nous sommes ravis que vous considériez Babylux comme la meilleure boutique et que vous soyez satisfait de notre livraison rapide. Votre satisfaction est notre priorité absolue.

Cordialement,
L'équipe Babylux

Rated 5 out of 5 stars

Good choice

Good choice of products and reasonable prices, fast delivery. Satisfied!

13 August 2024
Babylux logo

Reply from Babylux

Bonjour,

Merci beaucoup pour votre commentaire positif ! Nous sommes ravis que vous soyez satisfait de notre choix de produits, de nos prix et de la rapidité de livraison. Votre satisfaction est très importante pour nous et nous encourage à continuer à offrir un excellent service.

Merci encore pour votre confiance et à bientôt !

Cordialement,
L'équipe Babylux

Rated 5 out of 5 stars

Very good shop

11 August 2024
Babylux logo

Reply from Babylux

Hello,

Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our shop. Your satisfaction is our top priority, and we look forward to serving you again soon.

Best regards,
The Babylux Team

Rated 1 out of 5 stars

They completely mix the order

They completely mix the order.
Not so happy I cancel all and I order from other site .

13 July 2024
Babylux logo

Reply from Babylux

Dear customer,

Thank you for choosing Babylux for your order.

We are sorry for this inconvenience.

Our customer service will contact you to provide you with a quick solution.

Best regards.

Babylux

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look