Both items were promptly delivered . Unfortunately the back support will be returned- the straps are stiff and wide and even over a sleeved tee shirt they rub upper arms and dig into arm pits. Have ea... See more
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The product was easy to order. The response was immediate. It was delivered by Royal Mail a day later than expected but that was not the company's fault. The head support bought is clever; more clev... See more
Really impressed with the neck helper brace I've purchased. I've got an irritated nerve at C5 and am having physio. The neck helper brace is improving my posture and taking pressure off the nerve... See more
Company replied
I have been using this product for some years. My eighth. My preference over others for its lightweight, open neck design, supporting me where needed. I Find it hard getting silver the colour.... See more
Company replied
Company details
Written by the company
BackPainHelp aims to help improve the nations back health by providing award-winning posture and back pain products designed for back wellness. We have partnered with the London Spine Clinic to provide excellent knowledge and to provide really great products that actually work! Please feel free to check our genuine reviews on Google and Trustpilot. We are also available at any time from 9:00 – 17.30 to help with any queries you may have on ✆ Phone, or ✉ Email.
Contact info
Charter House, Woodlands Rd,, WA14 1HF, Altrincham, United Kingdom
- 0161 641 6844
- service@backpainhelp.com
- backpainhelp.com
No history of asking for reviews
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Fantastic!
Fantastic! What an amazing product the therapy pad is. I was in agony & locked up from sciatica for nearly 8 weeks, when i saw this advertised on my instagram feed. After reading reviews i thought i’d try as i was in terrible pain. After only a few sessions on my lower back, i began to release & now I'm almost pain free & nearly back to normal! I honestly can't recommend this enough! Thank you so much backpainhelp company! Even my neighbour has now ordered one after seeing how it helped. Im taking this everywhere now. Hope it can help others like it has me!

Reply from BackPainHelp
No regrets
This item arrived in timely fashion, in perfect condition, and does what it says it does.

Reply from BackPainHelp
Excellent customer service
I can honestly say I have never come across such excellent customer service. I needed some advice on something I had brought from them. They answered with in minutes and even gave their office number if I still needed more advice.

Reply from BackPainHelp
Great for working at home
Easy to order, swift delivery and a good product. Ordered it to ensure my posture while working from home (not office desk set up). Already starting to notice benefits to back, neck and shoulders through avoiding slouching.

Reply from BackPainHelp
Quick delivery and reliable
I was looking for a back support product and I found that BackPainHelp had it cheaper than other sites. I was hesitant to order from there because I didn’t know them but they had great reviews. I received the product really quickly. I am very happy with them and would definitely order again.

Reply from BackPainHelp

Reply from BackPainHelp
Better quality than most
I ordered the laptop desk. It's better than the competition but this is my second one because the first one broke. There are some plastic parts inside and one broke over time. This was with careful adult use, but just setting the desk down, it collapsed one day. Overall, though, much sturdier than anything else I've found out there.
Last time I ordered from Amazon, this time I ordered direct. Next time I'd go with amazon again because the company didn't send out any notification for shipping or tracking.

Reply from BackPainHelp
Robust Well Engineered Laptop Stand
Very well made fully adjustable laptop/device stand.

Reply from BackPainHelp
Very useful purchase
Was unsure about this product but thought it was worth trying and I am pleased I did.
I can feel a difference in my hands after use,I would recommend giving it a go.

Reply from BackPainHelp
The idea is good
The idea is good, but the product is uncomfortable.
I bought the neck brace because it looked exactly what I needed to hold my head up due to a neurological disorder.
The chin rest is made of an uncomfortable material, and I had to wrap it with a cotton cloth.
The side braces have a curve that digs into my clavicle making it extremely painful.
I wrapped each of them with cloth medical tape.
The whole brace has been modified until I try another brand.
Really too bad because wearing a soft collar was not helpful that is why I tried your product.

Reply from BackPainHelp
Excellent service from this company
Excellent service from this company. Item arrived well packaged and in a short time.
Excellent products from this company.

Reply from BackPainHelp
I am very happy with the Neck Helper
I am very happy with the Neck Helper. It does what it says and is very comfortable to wear.

Reply from BackPainHelp
The belt itself has been very…
The belt itself has been very beneficial in reducing the pain and enabling me to work standing up for much longer periods of time. However, one of the contact strips attached to the belt has torn off completely by the velcro when taking off the belt. It will need to be superglued back on.

Reply from BackPainHelp
It was to small to fit and extremely…
It was to small to fit and extremely uncomfortable to wear for any time.

Reply from BackPainHelp

Reply from BackPainHelp
Have had astoundingly brilliant results…
Have had astoundingly brilliant results from using the therapy pad - a lot of my pain is from lower back stiffness and this nifty little device has reduced that pain significantly. Literally take it everywhere with me. When I lost the charger I contacted customer service panicking that I literally ‘couldn’t be without it’ and they sent out a complimentary charger same day for me. Amazing service - thank you xx

Reply from BackPainHelp
Excellent customer service and quality advice
Having bought a competitor’s product that was too large, I contacted Customer Services at Backpainhe for guidance and received very helpful advice. It was over the festive period and I was really surprised to get such a prompt response. I went on to buy products that I am very happy with. There is also tremendously helpful information on the website.

Reply from BackPainHelp
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