Returning customer, Had blinds fitted to patio doors, great service from start with sales person visiting my home measuring up and having lots of choices and samples to show me. Then in the timeframe... See more
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Baileys has been fitting blinds, shutters and curtains in homes across the North East of England for 58 years. Family-run and rooted in craftsmanship, we offer free home consultations, expert design advice and professional fitting throughout County Durham, Newcastle, Sunderland, Teesside and Darlington. Every product is made to measure and installed by our own team. Visit our Spennymoor showroom or book your free consultation at baileys-blinds.co.uk. Call us on 01388 813267.
34 High Street, DL16 6DB, Spennymoor, United Kingdom
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Blinds look great. Had two fitted in the kitchen, one was slightly wonky but Baileys sent the fitter the following week to straighten it up. Really pleased with them.

Reply from Baileys Blinds
Efficient measuring and competent fitter, good quality

Reply from Baileys Blinds
We reported a fault with one of our blinds although it was working it would only close one way. After paying the £80 fee for call out the repair person arrived and promptly snapped the cord disabling the blind completely. He then told us it would be £130 to repair it but couldn’t do that at our property and it would cost £200 to replace, and he would advise the company that because the blind wasn’t working and we don’t have curtains he would place an emergency order and we would have it on the following Tuesday. He then left after we requested a replacement. We spoke to a lady at the office to order the blind to be informed the price was £379 we would not be able to have it the following Tuesday. In fact it was the 16th of July.

Reply from Baileys Blinds
Excellent service and excellent product
Thank you to Baileys lads who were prompt and very efficient

Reply from Baileys Blinds
We chose our blinds .Fitter was here within 10 days .And fitted They are lovely .This is the 3 rd time we have used Baileys in last20 yrs .Always excellent . Thank you

Reply from Baileys Blinds
A lovely blind and excellent service from Baileys. I have used Baileys in the past and nothing has changed - they are still as good as ever.

Reply from Baileys Blinds
There was a small technical error with our new shutters when the Baileys Blinds technicians installed them. The technicians were very professional and explained everything clearly, no excuses, and this put our minds at rest. The Baileys Blinds office team made the necessary arrangements to resolve the issue by ordering new replacement parts. Daniel the installation technician who returned to replace the parts is incredibly knowledgeable and his aftercare customer service skills is first class, worthy of 5 stars alone. We are very pleased with the goods and services provided by Baileys Blinds.

Reply from Baileys Blinds
The gentleman who came to measure for our shutter blinds was pleasant, professional & very knowledgeable. He explained the process to me, including the timeline from ordering to fitting. This was important, as we had other building work going on in our house.
The staff I dealt with on the phone were also very courteous & helpful.
The fitter (Dan) did a lovely job. He was pleasant & a very tidy worker. He also answered my question about the best way to care for our new shutter blinds, which was very helpful. Dan took all of the leftover packaging away to dispose of too.
So far, we are delighted with our new blinds & the service we have received. Thank you.

Reply from Baileys Blinds
Great customer service, the estimator and fitter both phoned ahead to confirm and arrived on time. New vertical blinds with the wand control and no chains are far better and much cleaner looking than the old ones they replaced.

Reply from Baileys Blinds
As a past customer I have no hesitation in recommending Baileys Blinds.
My latest purchase was the same high standard of customer care, quality products and friendly service

Reply from Baileys Blinds

Reply from Baileys Blinds
Great experience so far with Baileys, Hugo in customer service always replied promptly with helpful delivery updates. Daniel installed shutters today - he was quick, tidy and gave great advice, we love the shutters glad we purchased for all rooms.

Reply from Baileys Blinds
Cheapest price we could find and blinds are perfect! Would definitely recommend.

Reply from Baileys Blinds
The guy was good, tidy and cheerful.
The product is also good nice bright.

Reply from Baileys Blinds
Good price and a lovely man fitted them can’t complain will definitely use again .

Reply from Baileys Blinds
Wonderful easy to book appointment.
Good measurement appointment Shaun was very nice.
Fitting was a bit later than expected but Scot was very good and it was done quickly and efficiently, he even took his shoes off.
Would definitely book with Bailey’s again without a doubt. Thank you

Reply from Baileys Blinds
Excellent service from beginning to end. Both would highly recommend Baileys Blinds. Both David and Dan very helpful.

Reply from Baileys Blinds
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