BEST Estate Agents 

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Rated 1 out of 5 stars

My experience with this agent has been extremely disappointing. The sale was agreed in early May, but delays and poor communication meant that by late July, very little progress had been made.... See more

Rated 5 out of 5 stars

Balmer & Co Atherton. The Service provided from the original meeting to value my property through to the completion was excellent. The team was always available whenever needed. Beth was fantastic a... See more

Rated 5 out of 5 stars

Straightforward, no nonsense approach from valuation to sale with easy access to staff for whom nothing was too much trouble. I was allocated a sales coordinator who not only acted as a link between m... See more

Company replied

Rated 5 out of 5 stars

We put our house on the market and it sold within 24 hours. The pictures of our property were outstanding. Tori from the Sales Progression Team was extremely knowledgeable, helpful, patient and put us... See more

Company replied

Company details

  1. Estate Agent

Written by the company

BEST Estate Agents


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(102)

1 review in the last 12 months

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Rated 1 out of 5 stars

My experience with this agent has been poor

My experience with this agent has been extremely disappointing. The sale was agreed in early May, but delays and poor communication meant that by late July, very little progress had been made.

I was never told that the original buyer hadn’t applied for local searches—something that directly contributed to further delays when a new buyer was found. Despite reassurances, updates were infrequent and vague, and I had to chase the agent constantly for basic information.

Even after the new buyer was introduced, the process remained slow and reactive. Promises to speed things up weren’t followed through, and there was a clear lack of urgency throughout.

For a supposedly professional service, I expected far better client care, transparency, and proactive management. I would not recommend this agency based on my experience

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service throughout the sales process.

Balmer & Co Atherton.
The Service provided from the original meeting to value my property through to the completion was excellent. The team was always available whenever needed.
Beth was fantastic and addressed any concerns and resolved the matters. Always on to support.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Chris is a nice and professional…

Chris is a nice and professional person. We've rented a house almost 9 years ago with him and lived there for the entire time. Every time we asked or needed something, he was prompt and helpful. I highly recommend him as a renting agent.

30 October 2024
Unprompted review
Rated 5 out of 5 stars

They are a amazing team

They are a amazing team. I have been letting my property with them for years now and they never fail to provide Efficient and prompt service. My tenants are always happy and safe, no matter the situation. I recommend them to everyone they are brilliant

24 September 2020
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Thank you for your review Kerrisha,

There are many situations that arise during a tenancy/property management, fortunately our experienced team are extremely well equipped to assist.

Rated 5 out of 5 stars

I have recently used Balmer Wilcock to take a private rental in Leigh

I have recently used Balmer Wilcock to rent a private rental property for my daughter
We approached 3 Local Councils and 4 other housing providers who provided no support whatsoever for a 19 year old Care worker working fulltime in a national pandemic. I have experienced a first class customer service provision from Balmer Wilcock in Leigh. The service was caring quick and understanding of this exceptional case. Particular credit must go to Ellen Taylor who was in every way working around the challenges of the pandemic to house a young vulnerable person and to support me as guarantor. The service was excellent the process thorough but Ellen went above and beyond to assist. Thank you so much this review was so well earned for your employer Balmer Wilcock

11 May 2020
Unprompted review
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Reply from BEST Estate Agents

Hello Karen,

Thank you so much for your kind words.

Ellen is certainly an asset to our team! We always strive to help in anyway we can especially given these unusual times.

All the Best.

Rated 5 out of 5 stars

Excellent!

Excellent!
Very supportive and such a quick process.
Would highly recommend

6 March 2020
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Hello,

Thank you for taking the time to leave a review.

All the best in your new home.

Balmer Wilcock

Rated 5 out of 5 stars

Quick, efficient & friendly

The team over at Balmer Wilcock have been amazing with my move. They have been really helpful, friendly and efficient.

The move was quick, not stressful at all.

Couldn't be more thankful to the whole team!

25 February 2020
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Hello Amie,

Thank so much for taking the time to leave a review. We're happy to hear we helped you move home swiftly and that you found it stress free. Our team are always aim to help anyway they can.

All the best,

Balmer Wilcock

Rated 5 out of 5 stars

Knowledgeable, helpful and professional

I've recently acquired a tenancy through Balmer Wilcock. My experience with the lettings team was excellent. From the initial viewing to its completion. Always knowledgeable, professional and understanding. Was given help throughout the process. I envisaged a stressful few weeks and it was completely the opposite.

20 February 2020
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Hello,

Thank you for taking the time to leave our lettings team such a positive review. Moving house is a stressful experience but we always aim to make it as simple and easy as possible.

All the best in your new home,

Blamer Wilcock.

Rated 5 out of 5 stars

Helpful and friendly. Well recommended.

I recently used Balmer Wilcock to sell our house after struggling with another estate agent. They were excellent to deal with from the beginning to end. They set up a stunning 3D tour of the house and great photos, kept me updated regarding viewings and advised me about the price to ask. No call was too much trouble and a big thanks to a Becca for pulling out all the stops. Once under offer it went to a different team to take it through to completion. Angela was top class in liaising with our buyers and all the solicitors in the chain. She even dealt with our vendor’s estate agent who commented about how friendly and efficient she was. On the day of completion there was a mistake caused by a solicitor earlier in the chain. Angela came up with a plan which was acceptable to all parties and we were able to sell and move into our new home. Many thanks to the team at Balmer Wilcock. I’d definitely recommend you

11 February 2020
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Hello Steve,

Thank you very much for taking the time to leave us such a lovely review. Becca, Ben our professional photographer and Angela are extremely valued members of our team and it’s always nice to hear that our vendors feel the same way!

Angela's 14 years industry experience certainly comes in handy, so glad we helped you move to your new home.

All the best,

Balmer Wilcock

Rated 5 out of 5 stars

Fantastic service

Fantastic service, really easy to deal with and go us viewing within a few days. Our house sold in under a week!

great range of products on offer, we have chosen to deal with their recommended solicitors and financial adviser service also.

7 February 2020
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Hello Lee,

Our team are proud to offer a full range and services to help and support you through your move. Glad to hear we found your buyer in less than a week, our sales team are fantastic!

Thank you

Balmer Wilcock

Rated 1 out of 5 stars

Now balmer and co

Now balmer and co..very pushy estate agent.
Complaint quite a few times over the staff very disappointed. Would never use this agent again

7 February 2020
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Hello,
Thank you for choosing us to help you move, all the best in your new home.

Balmer Wilcock

Rated 5 out of 5 stars

We found Balmer Wilcock to be very professional,

We found Balmer Wilcock to be very professional , helpful ,and prompt , great helpful staff leading to a super quick sale ,
Thank you to the team

6 February 2020
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Hello Suzanne,

We're pleased to have found you a buyer so swiftly. Our Sales Progression team look forward to helping you throughout the conveyancing process.

Thank you,

Balmer Wilcock

Rated 5 out of 5 stars

We had such a wonderful experience with…

We had such a wonderful experience with Balmer Wilcock- Angela was an absolute pleasure to deal with, so friendly and professional and far better a communicator than my solicitor! We were informed by Angela at every step of the way and she really did make it a much more pleasurable experience despite a few unnecessary delays on behalf of the solicitors at the final stages of the sale. Angela is a credit to Balmer Wilcock and I wouldn’t hesitate to recommend to all my friends and family after the great experience we’ve had with Balmer Wilcock and our house move.

29 January 2020
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Hello,

Thank you for taking the time to leave Angela and the team such a fantastic review. We love to hear feedback, especially recognizing a valued member or our team and the excellent customer experience we pride ourselves on providing.

Best wishes in your new home.

Kind Regards,

Balmer Wilcock

Rated 5 out of 5 stars

Excellent service

Excellent service, finally sold my house. Big thanks to Angela for chasing everything up without me even needing to ask,she was totally on the case and kept me informed every step of the way. I would definitely recommend.

20 December 2019
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Thanks for your review.
Chris Wilcock

Rated 5 out of 5 stars

Huge thank you to Chelsea

Huge thank you to Chelsea, Tory and the team, we are finally sold and in our new house, couldn't of done any of our without you Kindest regards Kay and Craig

10 December 2019
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Thanks for your review.
Chris Wilcock

Rated 5 out of 5 stars

Excellent sevice

Excellent support throughout the sale. Very professional team. Thank you

8 December 2019
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Thanks for your review.
Chris Wilcock

Rated 5 out of 5 stars

A good service

A good service. Emails answered promptly and hassle free.

7 December 2019
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Thanks for your review.
Chris Wilcock

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