BEST Estate Agents 

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Rated 1 out of 5 stars

My experience with this agent has been extremely disappointing. The sale was agreed in early May, but delays and poor communication meant that by late July, very little progress had been made.... See more

Rated 5 out of 5 stars

Balmer & Co Atherton. The Service provided from the original meeting to value my property through to the completion was excellent. The team was always available whenever needed. Beth was fantastic a... See more

Rated 5 out of 5 stars

Straightforward, no nonsense approach from valuation to sale with easy access to staff for whom nothing was too much trouble. I was allocated a sales coordinator who not only acted as a link between m... See more

Company replied

Rated 5 out of 5 stars

We put our house on the market and it sold within 24 hours. The pictures of our property were outstanding. Tori from the Sales Progression Team was extremely knowledgeable, helpful, patient and put us... See more

Company replied

Company details

  1. Estate Agent

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BEST Estate Agents


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(102)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Great Service, Helpful staff...... Highly Recommended

16 November 2019
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Thanks for your review.
Chris Wilcock

Rated 5 out of 5 stars

Balmer Wilcock has looked after our…

Balmer Wilcock has looked after our properties for more than 10 years. They have had a consistent and transparent approach to business throughout. They replaced three previous agents during a consolidation eight years ago.

16 November 2019
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Thanks for your review.
Chris Wilcock

Rated 5 out of 5 stars

Best service

Best service, reliable professional expert

15 November 2019
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Thanks for your review.
Chris Wilcock

Rated 5 out of 5 stars

I’ve been working with BALMER WILCOCK…

I’ve been working with BALMER WILCOCK over the last couple of years after being recommended by a friend who also works with them.
Previously I was managing our properties over the last few years and found it very traumatic and stressful, since working with them I don’t need to worry about dealing with the tenants and collecting the rent, it’s all taken care of by a very professional and extremely friendly, efficient workforce, any issues I have had have been dealt with without any fuss.
I would have no hesitation in recommending BALMER WILCOCK to any future landlord.

15 November 2019
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Thanks for your amazing review.
Chris Wilcock

Rated 5 out of 5 stars

BW Excellent

Found BW to be honest, competitive, knowledgeable and most helpful on sales and lettings.

15 November 2019
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Thanks for your review.
Chris Wilcock

Rated 5 out of 5 stars

Always keep me updated on issues

Always keep me updated on issues, tenants, etc. Always only a phone call away if I need to query anything. Very impressed.

15 November 2019
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Thanks for your review.
Chris Wilcock

Rated 5 out of 5 stars

Professional, proficient and knowledgeable.

They have been my Letting Agnts for some years, I have always found them to be highly professional and proficient in their approach to finding and managing Tenants, extremely knowledgeable of the Letting sector and conscientious when securing competitive quotes from subcontractors on my behalf. Highly recommend.

15 November 2019
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Thanks for your great review.
Chris Wilcock

Rated 5 out of 5 stars

Friendly knowledgeable staff

Friendly knowledgeable staff, always willing to provide help and assistance.
As a landlord I appreciate the service they offer at a fair cost and the speedy processing of rent collected and ultimate credit to my account.
This review has been based on my dealings with the Leigh office “Lettings” staff over the past 15 years or so and their subsequent move to the new office in Atherton.

15 November 2019
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Thanks for your amazing review.
Chris Wilcock

Rated 5 out of 5 stars

Great service

Great service, staff always updating us when progress made.

15 November 2019
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Thanks for your review.
Chris Wilcock

Rated 5 out of 5 stars

Great Service

Have used them for many years and I would highly recommend their services.

15 November 2019
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Thanks for your review.
Chris Wilcock

Rated 1 out of 5 stars

Not interested in any problems after…

Not interested in any problems after sale had completed

15 November 2019
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Hi ,

Thanks for taking the time to provide your review. I am sorry to hear that your experience with Balmer Wilcock was not at the level you felt it should have been.

We are constantly wanting to improve the service we provide our clients, and receiving great reviews, whilst being the desired result, is not always the best way of achieving that.

With that in mind, I am more than happy to sit down and have a chat with you about how you feel we could have provided a better service in this instance, as it will assist us going forward. My personal email is christopher.wilcock@balmerwilcock.co.uk and the office number is 01942 877552

Many thanks,
Christopher Wilcock

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