I had to call in to the Parade, Leamington Spa branch today and was greeted by a very helpful member of staff. Amy managed to sort out an issue I had with the pinsentry gadget and talked me through al... See more
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No service
As a bank it is assumed you are in the service industry. You expect your customers to be tech savvy, have the use of a smart phone, and also serve themselves when they are in your premises. Your staff stand around policing or heading traffic from one queue to another and GET PAID.
Whilst we ( your customers) have to be digitally consummate, you are unable to keep your information informing of your opening and closing times accurate
If you look on the internet for Lewisham’s opening times, it states 9.30 am to 4.30pm Monday to Friday.
Silly me- only to get there to find out you now shut at 3pm!!!
Are you a part time bank? Your counter service shuts at 2pm and supposedly only deals with business customers.
You would like your customers’ monies but you do not offer any services.
Shockingly non existent service.
It is about time you ensured all your information on the relevant websites is correct. After all you are the digital bank ensuring that your customers are educated so that you do NOTHING
No customer service or trained staff
It's been over six months since I've been trying to recover my money deposited in a Barclays account. I have forwarded all the requested documents 3 times, called thousands of times and the only response I get: "I am sorry" "I understand your concern" "I can't do anything else for you, just wait".
This is a terrible bank
This is a terrible bank. I requested a SAR (Subject Access Request). They supplied this data but also included information about 2 other individuals!
I'm not sure if this was legal. I do not trust them with my data now because they may send it to other people.
I want them to delete all data they have on me but how can I trust them to do this? Barclays staff are incompetent.
Can't express how frustrated I am with…
Can't express how frustrated I am with this bank.
They are so tech-limited, that you find yourself 3 (!) days without access to the online banking and THEY HAVE NO CLUE HOW TO SOLVE IT THEMSELVES.
Unresponsive to client's needs
For more than two months ago, I did apply to extend my bounce back loan for 10 years from my current term of 6 years. They haven't made the change even after speaking to a member of staff
Excellent Bank to Bank with
Excellent Bank to Bank with and Great Customer services by phone
Barclays Is Operating Scamming Rings Let Mervelee Myers share my experiences…
Let Mervelee Myers share my experiences as a Barclays customer from the time I arrived in the UK and joined Woolwich. In 2004 I begged the South London Press to publish my story when I was defrauded of my money. I was accused of committing fraud and if I did not have a British Passport they would not act about the incident. Because I am a person who suffers from Chronic Anxiety and needs consistency, familiarity, and consistency to manage and control my life.
Imagine my surprise when Barclays stole my money at the counter and send me home. When I went back to the bank I was locked inside whilst they closed my account. Barclays has since been cyberbullying me sending me threats. But the world will hear about the fact Barclays is operating a scamming ring targeting elderly women who are vulnerable.
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