Bargain Hardware Reviews 

248
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the super fast delivery, great value, and the extremely secure packaging that keeps items completely safe during transit. People also highlight the exceptional customer support, noting that the friendly team is extremely helpful, prompt, and always quick to resolve any questions, concerns, or technical needs. Some reviewers were not happy with hardware issues, mentioning faulty components or products experiencing unexpected problems shortly after purchase. Additionally, a few people mentioned difficulties with customer support responses, delayed communication, or frustrating return processes when things went wrong.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with some consumers reporting fully functional... See more

Customer service

People report positive experiences with customer service, frequently praising the friendly team and instant... See more

Service

Users describe positive interactions with service, highlighting efficient support and fast response times.... See more

Delivery service

Consumers find delivery service to be marked by satisfaction, frequently highlighting quick and reliable... See more

Quality

Reviewers express mixed feelings regarding quality, as some consumers highlight well-built workstations with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used this company before and been very happy with the products and service. All very professional with reasonable policies and good support. Items were packed with far more care and attention than I'v... See more

Company replied

Rated 5 out of 5 stars

I have had very good experiences with Bergain Hardware. Their customer service is always top notch. During my last purchase, my new hard drive failed after three months. They successfully resolved the... See more

Company replied

Rated 5 out of 5 stars

Buying refurbished is always a pain, however BH have really made it easy. We originally bought a workstation to see what the company delivered. I have had the unit sent to me apart and it is well... See more

Rated 5 out of 5 stars

I made a mistake adding two low-profile NICs to an order when I wanted one low-profile and one full height. Bargain Hardware made sure that this was corrected - someone went and found the package read... See more


Company details

  1. Computer Shop

Information provided by various external sources

bargain hardware specialize in refurbished enterprise class IT equipment. We stock HP, Dell and IBM Rack servers alongside high-end workstations and business class desktop PC's. Our huge inventory of systems and components allows us to provide configure-to-order servers, workstations and computers from the worlds leading IT manufacturers. Delivering high-quality, reliable, enterprise class products at affordable prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

248 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(248)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great service no issues

Ordered a high spec machine and it arrived within a few days and has been working perfectly for 3 months so far.

19 January 2023
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi there,

Thank you for your purchase and your 5-star review. I'm glad we could provide an excellent service for you :)

Rated 5 out of 5 stars

Top class support

Despite not opening the package for nearly a month when we did and discovered a small problem, the support team were on it and problem rectified within 24 hrs.
Great company, great support. Thanks

27 April 2023
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi there,

Thank you very much for you purchase and your reccomendation!

It's great news to hear our support team helped to resolve your problem, we are happy to help :)

Rated 5 out of 5 stars

Great customer service

Great customer service, highly recommend, would not know what I would do without them. Ben and Jonny, great support, thanks again!

19 April 2023
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi there,

Thank you very much for your 5-star review and for your recommendation. Great to hear such praise for Ben and Jonny :-)

Rated 5 out of 5 stars

Great Customer Service

Great company, was happy to give account credit for a system I had to return even after the 14day window for returns which was a huge help and the day after the collection being finished, they shipped the new server out which was a huge bonus. Really happy with the service I was offered and will continue to buy systems from BH when I need them. Would definitely recommend.

13 April 2023
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Marcus, Thank you very much for the 5-star review :)

I'm glad we helped to resolve the problem for you, and thank you for your purchase!

Rated 5 out of 5 stars

Dell Latitude from bargainhardware.co.uk

I've never been disappointed with bargainhardware's customer support and professionalism.

This is my 3rd purchase, this time a Dell Latitude laptop.

6 March 2023
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Attila, Thank you very much for your 5-star review :-)

Rated 5 out of 5 stars

Great company!

The monitor appeared faulty and after a brief exchange of emails a replacement was sent out, which has been fine. The rest of the items are top notch. Would recommend this company.

22 February 2023
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Jane, Thank you very much for your 5-star review :-)

Rated 1 out of 5 stars

Bought some ram. No good

Bought some Desktop PC Ram. DDR3 Did not work. I tried identical ram from another pc all working. Not worth the aggro sending it back. Good way of getting rid of broken ram. Said used but "fully tested" Not buying used ram anymore online.

20 November 2022
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi there,

We are struggling to find your order within our system, and we apologise if you have had an issue with an order from us. We have tried to reach out to you for some order details through TrustPilot so that we can assist you, however, unfortunately, we have not yet had a response.

Please can you contact us at support@bargainhardware.co.uk and we will be more than happy to help provide a resolution.

Rated 5 out of 5 stars

Perfect service & support!

We had to return a server with a mainboard-problem: RMA papers and transport was organised at once, just about 10 days later we got the repaired server back! Perfect service, very good refurbished material! Outstanding communication and information updates.

19 December 2022
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Reto, Thank you very much for your 5-star review and for your recommendation :-)

Rated 5 out of 5 stars

Absolutely brilliant support.

I have nothing but the highest praise for Ben and Jonny in the support team at Bargain Hardware. The purchase of my laptop was very easy and although a WiFi connection problem arose, it was dealt with very efficiently by initially returning the device. Very quick turn around and then some remote log on work to sort the driver issue. As a complete IT numpty, it was great that someone was at and to sort out any issues and relieve that IT stress. I would recommend Bargain hardware to anyone contemplating a refurbished device and would have awarded 6+ stars if I could. Thank you so much for you help.

24 November 2022
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi David, Thank you very much for your 5-star review and for your recommendation. Great to hear such praise for Ben and Jonny :-)

Rated 5 out of 5 stars

Outstanding and rare customer support

Outstanding and rare customer support. I am so grateful to Ben at Bargain Hardware for his instant resolution of my problem. He emailed me at 8am in the morning having resolved it! I had been up all night worrying as it was a mistake of mine but he sorted it quickly and effortlessly and with great humour.
I cannot rate this company enough. These days it seems to be a huge deal if something goes wrong (it was my fault not theirs) but there were no questions asked, Ben just organised everything.
A very efficient, caring and honest company. A breath of fresh air.
I wish them all the best and will come back for all my IT needs.
Jo

22 November 2022
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Jo, Thank you very much for your 5-star review and for your recommendation. Ben is really pleased to hear that your appreciate his help :-)

Rated 5 out of 5 stars

Impeccable after-sales service

Impeccable after-sales service, good communication, a problem with the motherboard => support at their expense in warranty. I recommend without hesitation!!

3 August 2022
Unprompted review
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Reply from Bargain Hardware

Hi WaitForHit, Thank you very much for your 5-star review and for your recommendation.

Rated 5 out of 5 stars

Excellent company 11/10 ....

Excellent company with experienced network engineers who give good advice. All refurbished equipment of high quality, with quick delivery and good packaging. My problem ( Our error not there's ) quickly solved, if possible would give 11/10 for there above average professionalism.

8 August 2022
Unprompted review
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Reply from Bargain Hardware

Hi Matin, Thank you very much for your 11/10 review and for your recommendation.

Rated 5 out of 5 stars

Excellent service

Excellent service. Very good prices, fast delivery, professional quality packaging.

16 August 2022
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Pete, Thank you very much for your 5-star review and for your recommendation.

Rated 5 out of 5 stars

Knowledgable staff

Knowledgable staff, very friendly and fantastic prices

3 August 2022
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi David, Thank you very much for your 5-star review and for your recommendation.

Rated 5 out of 5 stars

My old PC that I use to drive my…

My old PC that I use to drive my telescope on win 7 kept asking for the licence number, but the number did not work so I used the BH chat line and found the helper was so patient with me an old man that it was as good as if he was sitting alongside me within the hour he had loked at the information that I had sent him and found a solution, you would have no worries about after purchase backup Wth BH.

12 July 2022
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Ronald, Thank you very much for your 5-star review and for your recommendation. Kris is really pleased to hear this :-)

Rated 5 out of 5 stars

Quick Service, Amazing Company

I was in urgent need of a server to upgrade the old, outdated one that was hosting the CRM used by our organisation. I’d looked at ordering brand new hardware, but after finding BargainHardware initially on eBay, then browsing their website, I gave them a quick call. I spoke with Kris Dickinson who was helpful, knowledgable and very keen to help us - and quickly. I placed and paid for the order at 1pm and we collected the built machine at 9:30am the following day. We had the OS installed same day and had started testing our CRM on the machine the following day. Kris and the team have been super helpful and we’ll definitely be adding them to our approved supplier list. Great Lancashire company, providing a great service and doing a good thing!

8 July 2022
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Steve, Thank you very much for your 5-star review and for your recommendation. Kris is really pleased to hear this :-)

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Went out of their way to help me after I messed up my order! So helpful and prompt. High recommend this company

15 June 2022
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi David, Thank you very much for your 5-star review and for your recommendation.

Rated 5 out of 5 stars

Bargain Hardware is just by far the…

Bargain Hardware is just by far the simplest route to buy a custom configured refurbished server.

Good value and great support.

10 June 2022
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi TechMedia, Thank you very much for your 5-star review and for your recommendation.

Rated 5 out of 5 stars

Very helpful company

Very helpful company, even for a single workstation order.
Delivery for 4 days quicker than expected
Will definitely be using them again

25 May 2022
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Kev, Thank you very much for your 5-star review and for your recommendation.

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