Baronholidayhomes Reviews 

280
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful, clean, and spacious properties, often highlighting their suitability for families and groups seeking a peaceful getaway. The locations are frequently described as excellent, offering quiet surroundings and convenient access to local attractions and amenities. Many people appreciate the well-equipped kitchens, comfortable beds, and the overall quality of the accommodations, which contribute to a relaxing holiday experience. However, some customers also noted issues with certain facilities, such as cold outdoor pools during winter, or the absence of basic amenities like shower gel and cooking condiments. A few other people also felt that some properties needed maintenance or renovation, citing problems like leaking showers, worn-out furniture, or noisy air conditioning units. There were also occasional complaints about cleanliness in specific areas, such as grubby floors or ants in the kitchen, and some found the properties to be isolated without a car.

What people talk about most

Facilities

Clients share ambiguous opinions on facilities, with many reviewers praising the spaciousness, cleanliness,... See more

Location

Customers consistently note positive experiences with location, often describing properties as beautiful,... See more

Quality

Customers had positive experiences with quality, frequently highlighting the cleanliness and spaciousness of... See more

Product

Consumers find the product to be ambiguous, with some reviewers praising the property as lovely, ideal for... See more

Holidays

People report positive experiences with holidays, often describing them as peaceful, relaxing getaways that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had the most amazing holiday. The villa was outstanding and perfect for a family who all need their own space, the layout was perfect! We were a 10 minute walk from a lovely Piazza where the restau... See more

Rated 5 out of 5 stars

Perfect location for a quite getaway. The house was clean, very nice and cosy especially for a winter break. The stove in the living room helped to create that cosy feeling especially when the weather... See more

Rated 5 out of 5 stars

Had an amazing stay at Dream by Hamlet - no complaints at all. The kitchen was very well stocked and easily catered for our group of 16. We visited during peak Malta winter, so the outdoor pools felt... See more

Rated 5 out of 5 stars

Lovely, quiet, clean, and very spacious location. It includes a washing machine, dishwasher, and a fully equipped kitchen. Each room has a bathroom. The windows are fitted with mosquito screens. This... See more


Company details

  1. Holiday home letting agency

Written by the company

When you book one of our quality rental properties on Gozo you'll get more than just the keys to a beautiful, cared for self-catering apartment, villa or characterful farmhouse. We're not a remote agent, acting as a middleman. Baron Holiday Homes was founded more than 25 years ago, right here on the island of Gozo, with a vision to offer high quality heritage properties, with modern amenities, and provide our guests with a memorable Gozo holiday experience. It's our mission to be there whenever you need us – to help you and your family make the most of your precious holiday in Gozo.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

280 reviews

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No recent history of asking for reviews

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4.6

All reviews

(280)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

Always a great experience

We have stayed at Hillock apartments several times and never regretted anything. Special thanks to Grace and Frances who smoothed out the minor hitches. Apartments akways clean and furnished beautifully. Will definely stay again next year.

22 September 2024
Unprompted review
Rated 5 out of 5 stars

Spacious holiday home

First stay at this property, having enjoyed many holidays with Baron Homes. The house was in a quiet neighbourhood, with parking outside property. It was a short walk to the village and a doable walk to the beach.
Very spacious house and good sized pool. Plenty of seating areas and balconies to enjoy.

30 August 2024
Unprompted review
Rated 5 out of 5 stars

Great stay

We had a wonderful stay here the property was outstanding the pool and outside areas in the sun til 5 from sunrise so our family really made the most of that outside area. The team at Baron kept in touch and when we had one issue with a button on the whirlpool it was sorted within a couple of hours. Would definitely return.

27 August 2024
Unprompted review
Rated 5 out of 5 stars

Absoutely gorgeous holiday home

Absoutely gorgeous holiday home, exceeded our expectations. High spec, very well maintained. Modern decor and all appliances etc.
Gozo is beautiful, quiet and peaceful, such a relaxful time at Veduta and Gozo.
Easy to park the hire car outside.
Pool clean and perfect with sun loungers and barbeque and beautiful sea views.
Amazing top floor with hot tub, large sofa and tv, had a few eves in with a netflix film on the top floor.
Washing machine and dishwasher a very welcome addition.
Spacious drying area on the top floor.
I'll definitely book with Baron again. Perfect and professonal.
Thank you

24 August 2024
Unprompted review
Rated 5 out of 5 stars

We recently stayed at the apartment

We recently stayed at the apartment. It was a decent size for those with bigger families, kitchen was fully equipped, modern and clean. Decent wifi and the tv you could access Netflix and Amazon which was good when your kids needed a break from the sunshine. There were nice views of the Bay Area from the balcony too.
Apartment had parking too which was nice to keep the car out of the sun.

Location was good, it took us around 10 minutes to be in the Bay Area where all the restaurants are located.

Overall we were impressed and will stay again when visiting Malta again.

19 August 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful, scenic villa ideal for a peaceful and relaxing holiday.…

The villa is located in a very beautiful and quiet setting with great views. Although the last stretch of road leading to the property is rather narrow, it is well-organised for loading and unloading and the parking area is just right. The size of all the bedrooms and living spaces is really good, as well as the fact that all rooms have their own bathroom/shower. Additionally, the extra toilet rooms, two large living rooms, a table tennis area and an indoor spa provide big groups ample space without ever feeling that the place is overcrowded. Some bedrooms even had their own tv, and the fact that the air-conditioning was included in the price was a huge plus. The outdoor space is on the smaller side, however, having two pools once again allowed the group to disperse, and space never felt too crammed. The kitchen is very well-equipped and even includes two ovens and two fridge freezers which is perfect for a large group. All in all a very enjoyable holiday place in a peaceful and scenic setting. Information provided before, during and after stay was also very helpful, and made our stay rather seamless.

6 August 2024
Unprompted review
Rated 2 out of 5 stars

Power cut for over 24 hrs and no help…

Power cut for over 24 hrs and no help offered from Baron Homes. We were left in 40 degree heat without air con, fridge, pool filter etc.

There is only one full length mirror in the whole house. Master bedroom is stiflingly hot air con unit is not sufficient for the size of the room. There is no door on the en-suite.

The pool area is a death trap. Uneven and broken paving stones all over and table is dangerously near to the pool which is much smaller than it appears in the photos.

Downstairs bedroom has little storage and is not suitable for Any stay over a few days. Also curtains in this room let in light early in the morning.

Windows have no net protection from mosquitoes so we were all badly bitten,

The pool was cloudy for a number of days and when we complained we were told we must have worn suntan lotion in it which we had not.

Strict instructions about rubbish but no bags left for disposal despite asking maid service. Similarly requested a couple of additional dishwasher tablets none supplied.

Mattresses extremely hard and uncomfortable.

Location very remote. We were very disappointed with this property and would not return

17 July 2024
Unprompted review
Baronholidayhomes logo

Reply from Baronholidayhomes

Dear Julie,

Thank you for taking the time to provide feedback on your recent stay. We are genuinely sorry to hear that your experience did not meet your expectations. However, we would like to address some inaccuracies in your review and provide clarification.

1. **Power Cuts:**
- The island experienced widespread power cuts that were beyond our control. We understand how difficult this was, but it was an issue affecting the entire area, not just our property. (we were in your same situation in our homes)

2. **Mirror and Air Conditioning:**
- Our listings clearly describe the amenities, including the number of mirrors and air conditioning units. We regret if this did not meet your expectations, but these details were available prior to your booking.

3. **Pool Area:**
- Safety is a top priority, and we regularly maintain our properties. The pool and surrounding area are checked for safety compliance. We have not previously received complaints about uneven paving stones or the table placement. The size of the pool is accurately represented in our photos.

4. **Downstairs Bedroom and Light:**
- The room description and photos on our website reflect the available storage and window treatments.

5. **Mosquito Protection:**
- While we do not have window nets, we provide mosquito repellents in the welcome pack. Unfortunately, this was not sufficient in your case.

6. **Pool Maintenance:**
- The pool is cleaned regularly. Cloudiness can occur due to various factors, including weather and wrong use, we found a huge quantity of sun cream in the pool after your checkout. We responded to your complaint by checking the pool, and our staff indicated that suntan lotion can often cause such issues.

7. **Rubbish Bags and Dishwasher Tablets:**
- We apologize for any oversight regarding the provision of rubbish bags and dishwasher tablets. Our staff strives to respond promptly to such requests, you never communicated this to us during your 10 days stay with us.

8. **Mattresses:**
- Mattress comfort is subjective, and we aim to provide a balance that suits most guests.

9. **Location:**
- The property's location is clearly stated in the listing and pointed in maps. We provide detailed descriptions to help guests choose accommodations that fit their preferences.

We always strive to ensure our guests have a comfortable and enjoyable stay, and we always respond immediately if a guest report any issues during their stay, in your case we were never contacted....

To conclude, the above issues do not give you the right to treat someone else's home as a pigsty. Our staff of five people took eight hours to bring the property back to the condition in which we prepared it for your check-in.

We hope that you will never again treat someone else's home like this in the future.

Sincerely,

Donald for Baron Holiday Homes

Rated 5 out of 5 stars

This is my third summer in a row…

This is my third summer in a row renting from Baron. They have fantastic properties. Most recently was Razzett Tuta in Kercem. Nice quiet location. 3 bedrooms 2.5 bathrooms. Nice small pool. Full shade poolside early morning and evening. Not much in walking distance. Air conditioning is only in the 3 bedrooms and is coin operated.

2 August 2024
Unprompted review
Rated 4 out of 5 stars

Generally a great experience

the apartment was clean and well appointed
instructions to gain access was clear though slow
the location was great, wifi was great
There could be more light in the bedrooms.
There was one mirror which was not enough and hopeless for putting on make up especially in the evening.
air con was good but noisy and the curtains hopeless for blocking out light

Some plastic containers would have been useful in the kitchen for picnics etc
a fan would have been good to add to the air con

29 July 2024
Unprompted review
Rated 5 out of 5 stars

Almonds holiday home

This was the 4th year that we booked with the baron and we are always satisfied, this farmhouse was the best so far (almonds) the house is huge but the highlight was the pool and garden and our dogs had plenty of space where to run. We will definitely book it again. Frances and donald were always fast to reply to us. Thankyou for an amazing stay

19 July 2024
Unprompted review
Rated 1 out of 5 stars

Very disappointed

I have been booking a farmhouse with Baron every year for at least 6 years but Rustica is a very rundown place with very old, antique furniture..scary was the common word used within the group.. we had a broken toilet seat and 2 broken chairs, one of which caused an accident on one of our party..the farmhouse is not rentable. Small fridge/freezer.. tv was not a smart one and I believe that in this day and age, this is a must and don’t cost much.. WiFi was very poor downstairs too.. very disappointed

26 July 2024
Unprompted review
Baronholidayhomes logo

Reply from Baronholidayhomes

Hello Ivana,

Thank you for your feedback and for being a loyal guest with Baron for the past six years. We genuinely appreciate your continued trust in our services and regret to hear that your recent stay at Rustica did not meet your expectations.

We apologize for the issue with the broken toilet seat, which you reported to us and we promptly fixed within a couple of hours. However, we were not contacted regarding the other issues, as we would have come over to check and address them right away.

We understand that the antique furniture did not meet your preferences. While we aim to maintain a rustic charm, we recognize the importance of modern comforts. Your comments regarding the small fridge/freezer and non-smart TV will be reviewed to improve the overall guest experience. However, these details, along with photos, were clearly listed on our website prior to your booking, and we encourage all guests to review this information before making a reservation.

Additionally, we would like to note that you contacted one of our representatives at 10:30 PM inquiring about where to get a cake. While we strive to assist our guests as much as possible, such inquiries can be planned ahead or resolved through various other means, especially at that late hour.

We appreciate your candid feedback as it helps us make necessary improvements. We hope to have the opportunity to welcome you back and provide you with a stay that meets the high standards you have come to expect from us.

Kind regards,

The Management
Baron Holiday Homes

Rated 4 out of 5 stars

Really nice and warm swimmingpool

Really nice and warm swimmingpool. Appartment is very spacious and well equiped. Good situation.
Appartment B9 need some small renovation to make it nicer. Bed are not confortable and it smells bad under the sink in the kitchen.

19 July 2024
Unprompted review

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