Basenjiapps Reviews 

SCAM!!!!!
Took a quiz paid £1 donation and ive seen on my PayPal account that they have taken a further £24.99 without my authorization

If I could give a zero, I would these people are scam artist I took a quiz and And was entered into a trial subscription. I went to make sure that I wasn’t proceeding with the prescription and going to be continually charged and then trying to login somehow they’re saying that I also signed up for a $15 guide, which I absolutely did not do so next thing you know my credit card is being charged in my attempt at trying to reach out to them to get a refund through saying they’re insisting that I confirmed and completed the transaction even though I’m clearly saying I never purchased anything. They are scam artist they’re fraudulent. Stay away stay away stay away.

If I could give ZERO stars I would. They are a complete scam.

I canceled the app before finishing signing up and they have now taken money from me. When I realized I reached out and they are not willing to provide a full discount.

Once I began leaving reviews around the internet I have learned that many others have been scammed by them as well.

DO NOT USE THEIR APPS.

I signed up for the USD 1 trial and believed I cancelled it within the trial period. I then discovered I had been charged USD 29.99 per month for around a year.

I received no emails from Breeze confirming that my trial had converted into a paid subscription, no monthly receipts, no renewal notices, and no cancellation confirmation. The only evidence I had of any ongoing “subscription” was the recurring charges appearing in my Wise account.

When I contacted support, they said the trial auto-renewed and refused to refund the charges. I asked them to provide records showing when the subscription was authorised, when it was cancelled, whether any receipts or subscription emails were sent, and whether I had used the paid service. So far, I have not received that evidence.

I did not knowingly maintain this subscription, did not use the app after the trial, and believe these charges should be refunded.

Breeze support - please review this properly and refund the recurring charges.

I authorized a low-cost introductory assessment/trial through Breeze. There was no clear indication at the time that there would be recurring monthly subscription charges. I did not meaningfully use the app and do not believe I even completed the assessment, yet I was charged monthly from December through April before noticing.

When I contacted customer support requesting a refund, the response was extremely disappointing. Rather than showing flexibility or good faith, they relied entirely on technicalities and pointed to a PayPal dispute as the reason they would not assist further.

Do your research, you will see many similar complaints. For a company operating in the mental wellness space, I expect much greater transparency and customer care. Do not enter any payment information and ensure your PayPal account is not linked to any social media platforms or applications.

Scammers! They need to go out of business

I was happy to donate $2 to get the results of an online test. I did not sign up or agree to a subscription and membership. I certainly didn't authorize a $14.99 charge. Deceptive website. Going through the process of canceling everything. Including my PayPal acct.

Ukrainian scam. Pure Ai based money grab

They're currently running a youtube ad for a quiz, it's a bunch of survey questions and at the end they ask you to select a donation amount for the results. This page does not mention at all that this actually signs you up for their app trial with a recurring charge. After selecting continue the payment page is brought up, only if you scroll down on this page do you see it's a recurring charge but you can enter your card info and hit continue without having to scroll.

After making the payment when you think you're getting the results, you're instead presented with another page for an add-on which is their email guides. This page only shows a button that says "Continue" when it loads. You must scroll down to find the skip option which is dark text on a dark background.
If you mistakenly click continue thinking you're done with payment and just want to get to the end already you will AUTOMATICALLY be charged $15.
If you mistakenly click continue thinking it'll just take you to the next page you will AUTOMATICALLY be charged $15.

If you mistakenly click continue because it is the only button presented you will AUTOMATICALLY be charged $15.
It does not prompt you for payment again, it uses saved payment info, and it does not ask for any confirmation.

Customer service refuses to refund. Ad is still running even though hundreds of people have complained in their app store reviews.

Their site is designed to blatantly mislead, deceive, and take money. You have to be actively expecting to get scammed in order to avoid it. There is zero trust. They're a foreign-run scam and THEY'RE STILL SOMEHOW OPERATING. They should have been banned from the app store and Youtube months ago.

How can this be legal?! Absolutely appalling! I selected to pay £1 for the test results. They have immediately taken further £15 from my account and attempted to take further £30 within 5 days which, thankfully, I managed to block with my bank. Pure exploitation of vulnerability and ones seeking mental health support.

Outright predatory, hidden charges, targets mentally ill and trauma victims. Do NOT use any products by this developer.

STAY AWAY! this company markets itself as an app to help people. in reality it's built on deceptive business practices intentionally designed to cause erroneously made fraudulent charges & the refusal to refund users despite request being made with minutes of the unauthorized purchase.

Absolute fraud of a company. Lying scum who prey and steal money. Don't engage with them!!!!

REEL YOU IN WITH A £1 FEE AND THEN IMMEDIATLY CHARGE YOUR ACCOUNT 15 QUID REPEATEDLY. AVOID AT ALL COSTS. FANCY USING CHILDHOOD TRAUMA TO RIP PEOPLE OFF DISGUSTING.

If you see an ad for their "Childhood Trauma Test" or a $1 trial, do yourself a favor and keep scrolling. This company uses a highly anti-consumer billing model designed to trap you.

They intentionally funnel you to sign up through their website rather than the App Store so they can completely bypass Apple and Google’s standard consumer refund protections. I accidentally missed the 7-day cancellation window and was hit with a $29.99 auto-renewal. I caught the charge just 16 hours later. I had zero logged usage on the actual app and contacted them immediately to cancel and request a refund.

Their customer service team (complete with fake-sweet titles like "Breeze Angel" and sparkle emojis) flat-out refused. Their excuse was that "premium access was unlocked right away," completely ignoring the fact that I hadn't used the app and caught the charge in less than a day.

When I told them I was filing a chargeback with my credit card company because of their shady policies, their response was literally to tell me they "respect my decision to move forward with my bank." They would rather eat a bank dispute fee and a hit to their merchant score than refund a 16-hour-old accidental charge.

Their entire business model relies on you forgetting to cancel, and they bank on you being too lazy to file a bank dispute when they refuse a refund. Save your money, protect your credit card info, and do not use this service.

SCAM ALERT!
Please avoid this at all costs, so not fall for trail as that's how they get you. Unfortunately did not read reviews before falling for that trap and ended up paying subscription without consent.

What a RIP-OFF. You bottom-feeders need to be STOPPED!
A CURSE UPON YOU *ALL*☠️

I can't even rightly score it even a "1" -they are TERRIBLE BAD RIP-OFF! They charged me for something I did NOT purchase. And it came out of my PayPal money already in there. So no recours, of course. And Paypal will NOT help me get the MONEY THEY STOLE back. I feel like Paypal may have something to do with it taking all these people's money they act and I've reAd other reviews that so many people cannot get their money back because, just like me. Paid out of Paypal money already there. You know not from your stored cards, linked bank, something like that, something that you CAN PROBABLY GET someone with a brain to see HOW YOUVE BEEN RIPPED OFF AND will reimburse you because that's what THEYRE SUPPOSED TO DO. I am so highly pissed at these people I can't explain. I CANNOT AFFORD THIS, AND I WOULD N O T EVER PURCHASE THIS SUPPOSED SUNSCRIPTION ID WHATEVER it is BECAUSE THERE ARE ALREADY EXISTING ADEQUATE FREE APPS IM SURE I COULD FIND IN THE GOOGLE PLAY STORE I F AND I MEAN IF I WERE TO WANT SOMETHING LIKE THAT TO TAKE UP UET MORE SPACE ON MY DEVICE! I MEAN TO CHATGE $30 FOR A SUBSCRIPTION IS OUTRAGOUS AND IT APPARENTLY IS "SOLD" TO PEOPLE BY FOOLING OR TRICKING THEM, AND WITHO U T THEIR INTENT. THEY ARE S C A M M E R S! LOSERS AND TAKE ADVANTAGE OF PEOPLE WHO WORK HARD FOR THEIR MONEYAND MONEY ISNT SOMETHING ONE CAN JUST THEOW AWAY UNLESS YOUR Jeff Bezos or Taylor Swift or someone like that amd 99 PERCENT OF US ARE NOT. Y OU PEOPLE SHOULD BE ASHAMED OF YOURSELF AND EMBARRASED. Just wait, karma will learn ya! It's sad it takes karma to teach you to be a fellow good human being to all you Benji app people, I mean trolls

Appalling service, exploiting vulnerable people by luring them to use their services, then tricking them into paying a minimal amount for "self help" guides before somehow managing to sign them on for monthly payments. Never even bother to respond to emails or to messages from their site. Is there any way to report them? It's shameful.

They sell your password!

When you install this app and try to set it up, it may ask you to create a "different" password multiple times alleging you attempted to set up an invalid one. They're saving these and selling the list along with your email address or apple ID knowing that many people re-use passwords. Install this app and you might find your bank account drained one day. BEWARE! Also, if you're an apple family plan user, they somehow require your plan lead to "log in" and "authorize" the app, and when the request goes to the plan lead, it locks them into no choice but to force reboot their phone or "log in" and agree.