Excellent tea and beautiful box set. The only problem was the delivery (through Fedex). They took much longer than planned, then said they tried to deliver but couldn't because they needed a signature... See more
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We love tea, the pure black one. The Ceylon tea that Basilur represents has high quality. The descriptions of each variety is very accurate. Even the metal thins can be collectibles. The service is su... See more
Company replied
Top notch. Fantastic. Everything arrived in tin boxes. Looks beautiful. Shipping was even faster than I expected, since I live far away in Northern Europe. Highly recommended for tea lovers and is... See more
Company replied
In the past had difficulty finding Basilur tea in Canada so decided to order directly from their website. My experience was absolutely delightful. My order arrived in good time, was well packaged and... See more
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Company details
Written by the company
Basilur tea is an award-winning brand which has reinvented the 5000 year old tea gifting culture by creating eclectic tea blends and innovative packaging.
Contact info
143/6, Weediyabandara Mawatha, 10620, Angoda, Sri Lanka
- +94 11 2 549 600
- info@basilurtea.com
- basilurtea.com
4.3
Excellent
190 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery
Fast delivery! After 1week I have received the good inkluding a sample in Switzerland! Wonderfull nice tea! Thank you
21 May 2021
The best tea in the world
25 March 2021
Excellent!!
5 March 2021
Excellent tea and beautiful box set
Excellent tea and beautiful box set. The only problem was the delivery (through Fedex). They took much longer than planned, then said they tried to deliver but couldn't because they needed a signature (there is always a concierge and there is no problem and no need to sign with other deliveries companies) and then charged me an extra CAD 33.00 to deliver a second time. Finally it worked. I think Fedex needs to review their delivery process for Basilur. Thank you.
24 February 2021
Nice service and good products.
22 February 2021
It was good that the delivery came…
It was good that the delivery came quickly, but the goods came because they were crushed.....
15 February 2021
Great product and great costumer care!!!!!!!
Great product and great costumer care!!!!!!
12 February 2021
Delicious teas and straight forward…
Delicious teas and straight forward webside. No issues ordering. Thank you.
12 February 2021
Quality evident
Quality evident from packaging to design and importantly range of teas. Excellence in all aspects especially taste. Thank you.
10 February 2021
Excellent speedy delivery
Excellent speedy delivery - and who will not adore the combination of great tea, in a box, that looks like a book. <3
Getting close to having a full collection now though.
29 January 2021
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