Batch Coffee Reviews 

152
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful aroma, incredibly smooth taste, and consistently excellent overall quality of the coffee delivered directly to their doors. People also genuinely love the colorful, funky, and well-designed packaging that adds a special extra touch while keeping the beans fresh. Some people also felt that these carefully prepared items make fantastic presents for friends and family members on special occasions. Reviewers frequently noted that receiving these curated packages provides a wonderful opportunity to easily try new, fresh, and exciting flavors without spending hours searching online.

What people talk about most

Product

Customers expressed great satisfaction with the product, frequently highlighting the fresh and delicious... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the fresh coffee is... See more

Service

Users describe positive interactions with service, highlighting the amazing overall process, high quality,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you're into specialist coffee and want to try highly varied beans from different roasters, this is the subscription you need. Coffee comes well packaged, with some notes at the back of the ba... See more

Company replied

Rated 5 out of 5 stars

I was looking for a present for a man who has everything. I came across the Batch Coffee Club subscription and thought it would be interesting and widen his coffee knowledge and horizons. I benefit t... See more

Company replied

Rated 5 out of 5 stars

Bought this as a gift for my son. Easy to access (for an oldie) and delivery, product, etc. all as advertised. The quality and sourcing ethics are what I was looking for and the first delivery looks... See more

Company replied

Rated 5 out of 5 stars

What a fantastic little business. A wonderful bit of happy mail to receive. Beautiful packaging not to mention how wonderful it smells. The coffee was delicious and I really enjoyed reading about each... See more

Company replied


Company details

  1. Coffee Roasters
  2. also in
  3. Coffee store

Written by the company

We review and rate coffee that has been roasted throughout the UK. We then select the very best to include in our coffee subscription boxes.


Contact info

4.8

Excellent

TrustScore 5 out of 5

152 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(152)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing coffee & service!

I have always enjoyed coffee but I am new to actually tasting it, and this seemed like a good way to try different coffees and discover new roasteries. I got the one off box just to try it at first and I love them, espeically the Ibanda coffee from Perception. I've even brought myself a V60 since and I'm getting even more flavour from the coffees. The customer service has been fantastic and very personable too. I'm definitely be subscribing.

2 March 2021
Unprompted review
Batch Coffee logo

Reply from Batch Coffee

Amazing! Thanks Danielle :) The Ibanda is a world!

Rated 5 out of 5 stars

It surely doesn’t have to be bitter anymore!

The coffee is amazing, great quality, very tasty and oh, smells soooo good! I bought the one-off box just to try out but after having this great experience I’ll subscribe for future treat 💖

12 February 2021
Unprompted review
Batch Coffee logo

Reply from Batch Coffee

Amazing! Thanks Eva!

Rated 5 out of 5 stars

Honestly great experience

Honestly great experience. Customer service is on point and they easily & quickly sorted out my mess up of addresses. Coffee subscription was for my dad who is loving it!

12 February 2021
Unprompted review
Batch Coffee logo

Reply from Batch Coffee

Crackin!! Thanks Angharad!

Rated 5 out of 5 stars

Can’t recommend Batch enough

Can’t recommend Batch enough.
It’s such a unique concept, showcasing independent roasteries and the best in world coffee right to your doorstep, plus reviews from the expert Tom Sax.
So much work by the team and makes me smile every time I get a package. Subscribe, you won’t regret it!!

30 December 2020
Unprompted review
Rated 5 out of 5 stars

Perfect Gift

I bought 3 months of suscription as a gift to my partner and we found ourselves happily waiting for the new batch coffees to arrive every month. It was like having a blind date with coffee. Found out about so many good roasteries. Highly recommended!

31 October 2020
Batch Coffee logo

Reply from Batch Coffee

Wow. What a lovely review 😊 thank you! Really glad you have been enjoying the coffees!

Rated 5 out of 5 stars

Excellent product and customer service

I have been so impressed with my order from Batch Coffee. The team were really helpful in answering my queries and provided a really fast delivery of my first order. The coffee was beautifully packaged when it arrived and the coffee itself is really tasty. There’s loads of hints and tips on the website to pour up it perfect brew too. I’m so glad a subscription service like this exists and I can’t wait for my next delivery!

27 June 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic Coffee!

I sent a Batch box as a gift to my parents and they were thrilled with it, from the lovely packaging to the great taste of the coffee inside. Bonus that you receive a personal thank you video - how nice! I will be buying again for sure!

12 June 2020
Unprompted review

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