Bax MusicReviews 

422
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Worst experience ever. I Never have had any problems like this with anyone ever before . This is remarkable bad taken care of by helpdesk / customer service. Placed my order 2 months and 15 days a... See more

Rated 1 out of 5 stars

Company was absolutley useless! Gave a one day guarantee delivery to be told by one employee that our parcel hadn't even left the warehouse yet after TWO DAYS, and that the tracking information was wr... See more

Rated 2 out of 5 stars

The delivery was ok, I understand the delay. I was hoping to have a much better instructionshow to connect to big tv. I didn't know that I need to have another thing like Digital 2,4 GHz trådlös fr... See more

Rated 4 out of 5 stars

Ordered 2 guitars, one were damaged att arrival, NOT by shipping. BUT the people at BAX handled this quick and correct withoutany problem/issues and a new guitar will be on its way.

Company details

  1. Hobbies & Crafts

Written by the company

Bax Music is your go-to online music store with more than 46,000 bits of gear and accessories in stock. Ordered before 23:00? Receive delivery in 3-4 business days. Assortment More than 1,000 brands and a 21,000m2 warehouse packed with DJ and studio gear, headphones, speakers and lighting, and a mouth-watering and extensive selection of acoustic and electric instruments ready to put any beginner on the right path or equip any pro with their dream setup. Ordering Bax Music makes placing your order smooth and simple. Postage is completely free when you spend 1850 kr or more and almost everything we offer comes with a 2-year warranty and a 30-day trial period. Also, all returns are free of charge. Payment Payment can be made via your preferred method, whether it’s debit card, credit card or PayPal etc. Helpdesk & Online Store Thanks to our clear product pages, any music maker and lover can quickly find what they’re looking for in our online Bax Music store. If you have any questions, Bax Music is available to answer them 6 days a week. You can always find us at bax-shop.com where 445 specialists are ready to help. We support your stage!


Contact info

2.0

Poor

TrustScore 2 out of 5

422 reviews

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No recent history of asking for reviews

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2.0

All reviews

(422)

17 reviews in the last 12 months

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Rated 3 out of 5 stars

Okay

Good service, but the product packaging was damaged and clearly pre-opened.

3 November 2016
Unprompted review
Show reviews in all languages. (422 reviews)

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