BAXXIS Reviews 178

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their durability and appealing designs. Many people appreciate the wide selection of stylish phone cases that offer great protection. The customer service is frequently described as very helpful, responsive, and professional, often resolving issues quickly and effectively. However, some customers also noted that delivery times were often longer than expected, with some experiencing significant delays, especially during promotional periods. A few other people also felt that tracking information was sometimes unclear or that there were occasional issues with product defects upon arrival.

What people talk about most

Product

Consumers are highly satisfied with the product quality, often describing items as beautiful, strong, and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent quality,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many expressing dissatisfaction over long... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express satisfaction with their... See more

Customer service

People report positive experiences with customer service, highlighting their fast replies and helpfulness.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The website is brilliant & easy to use. The quality of the photo's showing a high level of detail is impressive. Good communication from order to delivery. The only issue for me was that ll of the tra... See more

Rated 4 out of 5 stars

Second time ordering from Baxxis! Me and my friends love to bulk order from here. Lovely designs and the case does the job perfectly for our clumsyness ;) Shipment takes some time, especially i... See more

Rated 4 out of 5 stars

It's a great product. Good quality and nice designs. And the price is better than comparable competitors. The order just took much longer than what is promised the website. The costumer service answer... See more

Rated 5 out of 5 stars

Bought from Baxxis multiple times and have 0 complaints about anything - fast shipping, responsive support team, and most importantly, cases are excellent quality. Recently bought a green gleam case... See more


Company details

  1. Fashion accessories shop

Written by the company

Baxxis creates stylish and protective phone cases that are handcrafted with care and made to order. Each case features a durable dual-layer design for strong protection without sacrificing style. Loved by thousands of happy customers, Baxxis is all about combining design, quality, and individuality in every product.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

178 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I received my phone case recently

I received my phone case recently, it is wonderful. Very stylish, excellent quality, fast shipping. I had some changes in my order, so the customer support was very helpful. Thank you, big recommendations!

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Im buying my 5th Baxxis case

Im buying my 5th Baxxis case, because it REALLY protects your phone and the designs are amazing!!

Im using my favourite one for over a year and no sratches, no breakage, still perfect.

Ive had a small issue with one if my packages and support was so helpfull to find it for me. Honestly - 5 stars ✨

18 November 2025
Unprompted review
Rated 5 out of 5 stars

I ordered 3 cases

I ordered 3 cases. All of them are excellent in design and manufacturing. The customer service is very very helpful. The cases are very good quality and seem extremely durable. I will most definitely order again soon.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful costumer service

Really good quality case and Very helpful costumer service, I will definitely recommend
thank you so much 🙏

29 October 2025
Unprompted review
BAXXIS logo

Reply from BAXXIS

hi Ewa, really appreciate the kind words! See you next time <3

Rated 5 out of 5 stars

Good service

I had to wait a little longer for my order to arrive. But that was worth waiting for. I ordered 3 cases, but 1 of them was not good. So i got in contact with there service and they will send me a new case

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Top-Notch quality and design

I decided to try out a Baxxis case, and I don't regret it at all. It’s super protective and also looks fantastic. There are tons of cool designs to choose from, so there's something for everyone. Plus, the delivery was surprisingly fast!

4 October 2024
Unprompted review
Rated 5 out of 5 stars

Great design and quality

The design and quality of the phone case (Samsung A56) is really good and it fits perfectly!
The delivery took about two weeks, but that's worth it! I also had a very kind contact with the customer service.

Great thing :-D

2 August 2025
Unprompted review
Rated 5 out of 5 stars

Best quality/price case I've bought

Bought from Baxxis multiple times and have 0 complaints about anything - fast shipping, responsive support team, and most importantly, cases are excellent quality. Recently bought a green gleam case and the colour is next level, esp. in sunlight. Highly recommend.

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Quality

Love the quality of the cases. Fit is 10 out of 10. They offer a wide variety to choose from in the webshop, and in reality, the cases look even brighter and sharper. Fast and smooth delivery. Thank you!

14 June 2025
Unprompted review
Show reviews in all languages. (178 reviews)

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