Karl Ford was excellent.Nothing was too much trouble.Explaind everything.Great service and a great bbq.Very pleased with the whole purchase process.Thankyou.
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See what reviewers are saying
BBQ Model Jupiter absolutely brilliant. Delivered on a pallet it was perfectly packed. Assembly and supporting instructions excellent. Such a pleasure to eventually switch on and go for our first BBQ.... See more
The item was delivered promptly in a sound sealed box. No damage was apparent on the box and all the items on the instruction sheet were contained therein. Altogether a good, responsive service. BBQ... See more
Fantastic company. Excellent help from Karl. He is so patient and gives true, accurate advice. Follows up on queries until item is received. Best company I have dealt with. BBQ arrived in perfect cond... See more
Company details
Written by the company
The BBQ Outlet sells Barbecues. Online retailer of Outback BBQs, premium covers and spare parts.
Contact info
Unit 3 Maidenhead Ent Centre, Cordwallis Street, SL6 7BE, MAIDENHEAD, United Kingdom
- 08006344484
- orders@bbqoutlet.co.uk
- bbqoutlet.co.uk
4.9
Excellent
447 reviews
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Fast shipment and item as described.
27 July 2023
Highly recommended
We chose to replace our worn out Outback barbecue with the same make as it had served us well for believe it or not 20 years. We received our Jupiter 6 from BBQOutlet exactly as described, sold at a competitive price and delivered in a timely fashion, with regular updates as to it’s progress.
I would have to highly recommend both the manufacturer and the seller, and would definitely repeat the purchase - hopefully in another 20 years time.
27 July 2023
Great experience
Prompt despatch, received earlier than expected and at a very good price
26 July 2023
Excellent service product as described
13 July 2023
Great product and good customer service
Ended up with great customer service and my BBQ was delivered in perfect condition with nothing missing. I had a couple of badly worded emails from nowgroupuk after the order, which was alarming at first, but got in touch with the support team via email and they were able to confirm delivery details and arrange with the courier to deliver on a different day for me, very helpful!
9 July 2023
Outback BBQ cover
Bought a cover for my excel outback BBQ it’s an excellent fit and a nice thick material with the outback logo on .luckily it keeps the BBQ nice and dry
which is needed at the moment
30 June 2023
Prompt delivery exceptional customer…
Prompt delivery exceptional customer service wouldn’t hesitate to recommend
20 June 2023
Make the models the item is for more…
Make the models the item is for more visible / pronounced on the website. Ordered the wrong one but adapted with some extra holders to make it work.
11 June 2023
Quality product at a good price
Quality product at a good price. Prompt,efficient delivery .
11 June 2023
Bought on a friend's recommendation
I bought this item on a friend's recommendation and I hope hope it proves to be as good as his.
I only gave 4 stars as it took so long to arrive.
It's a good quality item that fit my BBQ well.
12 June 2023
Very quick turn around with order even…
Very quick turn around with order even when I had realised I had my old address on for delivery, 1 phone call and it was sorted and sent to correct address
16 June 2023
Took ages for item to arrive (over a…
Took ages for item to arrive (over a week), it was listed for our BBQ only for it not to be. The angle of the photo made it look the same. More details should of been given. Also someone said they'd come back to me the following day only to be told they were off by a colleague. I don't write reviews normally but this miffed me off.
12 June 2023
A great company
A great company, wide range of products, good prices, fast delivery and fantastic customer service.
10 June 2023
Easy to purchase
Great website, easy to use. Item exactly as described and competitive prices. Only downside was not being contacted to say when delivery would take place. Luckily I was in!!!
6 June 2023
New BBQ cover
This company is the only one I could find that would supply the BBQ cover a needed for my outback BBQ. It was ordered and supplied without problem and is great quality at a decent price.
30 May 2023
Quality service
6 June 2023
Good service isnt rocket science
I got exactly what I ordered on time, no issues. Isnt this how it should be??
5 June 2023
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