Karl Ford was excellent.Nothing was too much trouble.Explaind everything.Great service and a great bbq.Very pleased with the whole purchase process.Thankyou.
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See what reviewers are saying
BBQ Model Jupiter absolutely brilliant. Delivered on a pallet it was perfectly packed. Assembly and supporting instructions excellent. Such a pleasure to eventually switch on and go for our first BBQ.... See more
The item was delivered promptly in a sound sealed box. No damage was apparent on the box and all the items on the instruction sheet were contained therein. Altogether a good, responsive service. BBQ... See more
Fantastic company. Excellent help from Karl. He is so patient and gives true, accurate advice. Follows up on queries until item is received. Best company I have dealt with. BBQ arrived in perfect cond... See more
Company details
Written by the company
The BBQ Outlet sells Barbecues. Online retailer of Outback BBQs, premium covers and spare parts.
Contact info
Unit 3 Maidenhead Ent Centre, Cordwallis Street, SL6 7BE, MAIDENHEAD, United Kingdom
- 08006344484
- orders@bbqoutlet.co.uk
- bbqoutlet.co.uk
4.9
Excellent
447 reviews
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Good service and accurately described…
Good service and accurately described product arrived in good time. Very happy with my purchase
4 June 2023
Online services easy to use
Online services easy to use. Good communication and prompt despatch.
30 May 2023
Customer service was excellent!
29 May 2023
Quality BBQ cover.
Site info was clear with accurate dimensions. The bbq cover arrived promptly and well packaged. Can’t fault the quality of the material or the overall fit. Well pleased.
21 May 2023
Bought an Outback BBQ cover
Bought an Outback BBQ cover, quick delivery and helpful staff, fits perfect.
21 May 2023
I actually changed my mind about buying…
I actually changed my mind about buying but they were very good on a refund, no problem
20 May 2023
Good quality products and speedy…
Good quality products and speedy delivery. Good customer service, you can speak to a real people and they provided good latest update for my enquiry. Only gave 4 star was one of the items delivered slightly later than estimated without heads-up but customer service was great to sorted out with no time.
Will purchase from them again.
20 May 2023
The wrong products were linked to the…
The wrong products were linked to the BBQ as recommended, so I ended up buying something unsuitable for the BBQ. The first person I spoke to was very unhelpful and denied the issue. In fairness, the second person was very good but to top it off, the BBQ was dented on the side. I’d assembled the entire thing before noticing and really could not see you accepting it was not my fault so am living with it I can honestly assure you the damage was not caused whilst in my possession. NO need to contact me about this situation as the BBQ works just fine thank you
25 May 2023
Very prompt with delivery and pleased…
Very prompt with delivery and pleased with bbq cover.
24 May 2023
Good price an excellent service
24 May 2023
Brilliant experience
Easy to order, good price and really helpful delivery drivers.
Overall and really good experience
22 May 2023
Fast delivery good price
21 May 2023
Excellent item
19 May 2023
Great service
Would happily recommend using BBQ outlet for online ordering. Communication was very good during the week, and despite using a third party palate delivery company who are tricky to contact for time of delivery, the products arrived on the requested day in perfect order
18 May 2023
Fantastic company
Fantastic company. Excellent help from Karl. He is so patient and gives true, accurate advice. Follows up on queries until item is received. Best company I have dealt with. BBQ arrived in perfect condition. Very very happy customer!! Thank Karl you are an major asset to this company!!
16 May 2023
Great company to deal with
delivery made in quick time with no problems very easy company to order from with a website that is easy to follow and good payment system.
15 May 2023
Fits perfect great service
14 May 2023
Simple to order and was delivered as…
Simple to order and was delivered as advised without any delays or causes for concern.
12 May 2023
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