While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Do not join this B.2 dating site and singles 50s tried to unsubscribe many years ago thinking I did use later. Get mail you need to pay this money so just to make it go away. I paid it and they said m... See more

Company replied

Rated 1 out of 5 stars

My mom, who is 78yr old, was scammed over 2000 euros in 6 months by this site. She unknowingly signed up but never was told about the costs and the conditions are murky and intentionally vague AF. The... See more

Company replied

Rated 1 out of 5 stars

I've taken a one month subscription paid it and then cancelled it. Filled in and signed their forms. Sent it back and followed their cancellation process. A few days later they try and still keep... See more

Company replied

Rated 1 out of 5 stars

I was just trying to see what is about and I went on a single month fee, around 12 euro. They don't have a single button on entire website for cancelling, you have to write on a form in contact that I... See more

Company replied

Company details

  1. Dating service

Information provided by various external sources

Join the world's fastest-growing matchmaking service, with over 16 million members. Take our free personality test and find your perfect partner today!


Contact info

1.1

Bad

TrustScore 1 out of 5

898 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not join be2

Absolutely nearly impossible to delete, says your signing up for a week they take $100s from your account, which is not mentioned at all.
To cancel subscription you have to jump through hoops, its easier to cancel the credit card.
Scammers who just want your cash, do not join up with this company

6 January 2024
Unprompted review
be2 logo

Reply from be2

We're sorry, if you missed the full price to be paid! The full price is shown on the payment page before you make the payment. If you want to discuss this or anything else, please email our customer service. Thanks.

Rated 1 out of 5 stars

Delete my account

If I could, I wouldn't give a star. Since I started using Be2, I haven't received a good response despite I'm a premium member. Even those who responded only send an emoji. It's almost like they're robots. I tried deleting my account. They asked me to message the customer service via Email. I did it and never received a response. I found an email from Trust Pilot and Emailed it. This time I received a response and they said they would review my account but they didn't even ask me for any information. It's been about three days now. I'm exhausted trying to delete my account. Why does it have to be so difficult? Is it the money you all want? Just delete my account, I'm begging you now. If you are reading this, please i do not recommend be2. There are better sites. Please take your money and delete my account.

20 December 2023
Unprompted review
be2 logo

Reply from be2

Hi, If you email us at be2-trustpilot@be2.com from your registered email address, we'll check if your subscription has been cancelled and your profile deleted. Sorry for any problems you've encountered. We check members are genuine, we can't investigate your matches if your profile is deleted but for non deleted profiles we respond to all reports. Thanks!

Rated 1 out of 5 stars

The worse dating web page I ever try. AVOID IT

The worse dating web page I ever try, is just spam, there is not a single soul there. Is terribly expensive. If you forgot to cancel the subscription they will charge you even is notorious you never been in for months. Not like Match, at least the have the decency not to chary if you forgot.

I that pirate this web than not even they write down when is expiring your membership, you need to write a email t the costumer service no ask for it and, how you now, they never answer.

Thief.

24 December 2023
Unprompted review
be2 logo

Reply from be2

Hi Sofie, your review doesn't make sense, are you sure you registered on be2.com because we can't find a profile for you?

Rated 1 out of 5 stars

This site is nothing but a scam stay…

This site is nothing but a scam stay away, it will cost u money I supscribed for a mth emailed them to say I no longer wanted the service, they emailed bk saying I owed money plus handling charge. An absolute money making site stay away, match. Com is a, much better dating site. Beware stay away from b2 dating app

1 December 2023
Unprompted review
be2 logo

Reply from be2

If you want us to look into this, please email us at be2-trustpilot@be2.com with as much detail as possible and we'll look into it. We can't discuss personal accounts on public forums like this. Thanks!

Rated 1 out of 5 stars

This company is proving to be exactly…

This company is proving to be exactly the same as so many other's, not once did I read that you had to take out a subscription to interact with other members, everything I read said FREE FREE FREE.
be2 like so many other dating sites are set up to take money from honest kind and caring people who are looking for a match.

It takes ages to complete a full profile, upload photo's etc and even then it does not say you need a subscription, only when they (supposedly) match you to someone does it become a problem because you then cannot see the photo's of your supposed matches ??
SCAMMERS SCAMMERS, BEWARE PEOPLE THESE ARE SCAMMERS SET TO TAKE YOUR MONEY !!!!

9 November 2023
Unprompted review
be2 logo

Reply from be2

Registration is always free on our site! We like to offer free registration to our members so that they can get familiar with the platform before subscribing to Premium Membership. Completing a profile, uploading a photo, and being matched with Premium Members is all part of the free registration.

When you're ready to take the next step and reply to our Premium Members that have sent you messages or requests, you must also be a Premium Member with a paid subscription.

If you have more questions, please contact our customer service. They'll be happy to answer any questions you might have.

Rated 1 out of 5 stars

WARNING- SCAMMERS ON THE LOOSE

WARNING- stay away from this site- it is a SCAM. Read the feedback and their responses to this feedback as it is telling you who they are- they are scammers. They keep saying sorry but do nothing to change their behaviour and customers are clearly telling them what their shared experiences are over and over again. My experience has been identical- conned by the way they present their fees, they make it easy to sign up but near impossible to cancel, they take money from you without letting you know, and when you change your card they threaten you with debt collectors. It is all here in the feedback and their responses to that feedback does not change- that tells you they are repeat offenders of the great scam to relieve you of your hard earned money- so STAY AWAY FROM THEM

10 October 2023
Unprompted review
be2 logo

Reply from be2

Hi, we are sorry to read your review. You can find info on how to cancel your membership on our website, in our terms and conditions and the welcome email you were sent when you signed up for the service, along with cancellation deadlines and prices. If you need help with your account, please contact our customer service. Thank you.

Rated 1 out of 5 stars

Scam

Scam, the site is empty .. if you try to cancel membership they keep charging your credit card even if you delete your whole profile they keep charging it

24 October 2023
Unprompted review
be2 logo

Reply from be2

Hi, we're sorry to hear if you had problems cancelling your subscription. Please contact our customer service, they'll be happy to help. Thank you.

Rated 1 out of 5 stars

SCAM SITE - Watch Out!

Scam! Scam! Scam! - No possibility of cancelling subscription so I cancelled the credit card. Now getting legal demand from some idiot in Luxembourg! STAY AWAY from this site. Do your research, read the bad reviews AND NOTE any good reviews are submitted by the company itself and a fake! DODGY!!!

9 October 2023
Unprompted review
be2 logo

Reply from be2

Hi. You can find info on how to cancel your membership on our website, in our terms and conditions and the welcome email you were sent when you signed up for the service. If you have further questions regarding this, you are always welcome to contact our customer service. Thanks!

Rated 1 out of 5 stars

I get charged every month 40 euros for…

I get charged every month 40 euros for a service i dont use and there is no way you can cancel it !! Be carefull when subscripin g to this sites they are scamer!

26 September 2023
Unprompted review
be2 logo

Reply from be2

Hi Paula, we're not sure which site you've subscribed to so we can't assist you with a cancellation but if you write to customer services they'll explain how to cancel. Otherwise, just check the terms and conditions online, we explain in detail how to cancel so there is no reason why you would be renewed if you follow the simple steps. From be2.

Rated 1 out of 5 stars

BE2.com is a scam

BE2.com is a scam. NEVER use them! When you want to cancel your subsription they insist that you need to send a cancellation by old fashioned mail on a piece of paper to Luxembourg, otherwise by Fax - who uses a fax machine nowadays? Email is not acceptable. Of course most people just send an email to cancel, so 6 months down the track your credit card is cynically charged, and they won't refund you. If this doesn't convince you just look at all the reviews that tell of the dishonesty and poor service. Criminal investigations into this organisation need to be instigated soon so it is shut down permanently.

22 September 2023
Unprompted review
be2 logo

Reply from be2

Hi mack- mann,
Who insisted you have to send a letter or fax? That's not true and we'd like to check where you got that information. If, however, you didn't cancel your subscription the you will be charged. Would you be so kind to email us at be2-trustpilot@be2.com from the email registered on be2 and we will take a look at your account. Thank you, be2 customer service.

Rated 1 out of 5 stars

be2 is a scam

be2 is a scam. do not ever give them any details. their terms are ridiculous. their communication is useless. the only thing they are good at is making threats and relentless debt collection. they tell you nothing until the day they don't get their money then they turn into attack dogs.
if it is too late and you are already in...cancel your card and run. do not believe the "please contact us and we'll sort it out" lie...they will only harass you until you pay.

8 August 2023
Unprompted review
be2 logo

Reply from be2

Hi, we're sorry to tread your review. If you want us to look into this please email our customer service with as much detail as possible. We can't discuss personal accounts on public forums like this. Thanks!

Rated 1 out of 5 stars

payment portal pathetic....and Wilson…

payment portal pathetic....and Wilson for customer care is a one way street ...with no access to discuss the payment portal challenges...

8 April 2023
Unprompted review
be2 logo

Reply from be2

Hi John, we're sorry to read your review. If you're having payment problems, please contact our customer service and they'll be happy to help you. Thanks, be2.

Rated 1 out of 5 stars

Posting anon because of privacy…

Posting anon because of privacy concerns. This company operates viciously. Takes money when you have explicitly tried to cancel by contacting their customer service. Your emails never get a response (the 3-5 days mentioned in a response here is a pure lie) and they purposely make it difficult to cancel. They have sent my case to a debt collector and now it's just plain harassment. DO NOT use this app/company. Be warned!

23 February 2023
Unprompted review
be2 logo

Reply from be2

Hi, we are sorry to read your review. If you haven't yet had a personal reply from the customer service team, you can email us at be2-trustpilot@be2.com, from your registered email address referencing this review, and we'll take a look at your request. Thanks.

Rated 1 out of 5 stars

Scam Alert

Signed up for a month, after a week I tried to cancel this subscription but that have continued to take money from my account. I have sent numerous emails and no have been answered

8 February 2023
Unprompted review
be2 logo

Reply from be2

Hi Sinead, we're sorry to read your review and to hear you had troubles cancelling your subscription. Our customer service usually responds to your original email within 3-5 working days. If you still didn't get a reply, you can also contact us on be2-trustpilot@be2.com. Thanks! be2.

Rated 1 out of 5 stars

If I could I would score them Zero

If I could, I would rate it zero. I signed up for trial subscription for Euro 9.90. Then did not like the scammers on the site so decided not to continue with the subscription. When I tried to delete my profile, it was not allowing me to do so without paying for the next month. So I just let it be as it is . Now I am receiving threatening emails about legal action for Eur 50.60 owed to this site for a profile which I could not access in the first place due to non payment. So either my profile was accessible or I do not owe them anything. How can they charge me for something which I was not even able to access.

25 January 2023
Unprompted review
be2 logo

Reply from be2

Hi Rashmi, We don't allow fake profiles so we're really sorry to read your review. Info on how to cancel your membership can be found on our website, in our terms and conditions and the welcome email you were sent when you signed up for the service, along with cancellation deadlines and prices. Although, if you have further questions regarding this, you are always welcome to contact us on be2-trustpilot@be2.com. Thanks! be2

Rated 1 out of 5 stars

Be2 operates dating sites

Be2 operates dating sites, and overcharge for their service, make it intentionally difficult to unsubscribe from their service and continue to charge for their service when requested to close account. This is a sham and scam service. Do not use any Be2 sites, 40's +, 50+ dating sites. Cancel your card used to pay for the service, is the only way to stop the illegal removal of funds from your account or credit card.

30 November 2022
Unprompted review
be2 logo

Reply from be2

Hi Snow, we're sorry to read your review. We can assure you that we are operating according to laws and regulations. If you have problems cancelling your subscription, please contact us at be2-trustpilot@be2.com so that we can help you. Thanks! be2

Rated 1 out of 5 stars

I was scammed R999

I was scammed R999. They asked me to join for a month only at a rate. The website was a scam, I realized removed my profile. They illegally charged me R999 whilst my subscription was for a month only. I see online that they charge people for life once you subscribe once. They have no chanels of cancellation. They illegally save your cvv number. Your best shot is to cancel your bank cards.

8 January 2023
Unprompted review
be2 logo

Reply from be2

Hi Takalani, we are sorry to read your review. You can find info on how to cancel your membership on our website, in our terms and conditions and the welcome email you were sent when you signed up for the service, along with cancellation deadlines and prices. Although, if you have further questions regarding this, you are always welcome to contact us on be2-trustpilot@be2.com. Thanks! Sincerely, be2.

Rated 1 out of 5 stars

TRUST ME - "PLEASE" - "Don't Use" [Big Scam]

Dear friends,

This website need to be destroyed forever.
(and the admin should be in the jail)
(my money was stolen from my credit card)

money debited from my account without permission.
Fake profiles - Admin Scam.

I was at police station (two day ago) - this is unbelievable.
(internet need to be protected)

PLEASE - "Don't Use"

28 December 2022
Unprompted review
be2 logo

Reply from be2

You are writing the same thing on different sites. If you have a genuine account/ issue that needs to be resolved please contact be2 customer service.

Rated 1 out of 5 stars

Im having a very experience with these…

Im having a very experience with these people. Last month I had to payment outstanding amount for subscription fee, which I did. In the email indicated that if ilI pay that fee and can immediately cancel my subscription and delete my account and no further cost will occur.
Suddenly, this month I get another email saying I have another outstanding balance of R999.00 which I don't understand. According to them a payment was reversed but I don't see any reversal on my bankstatements. I refuse to make any more payments because I already paid over R1000 in November which you confirmed that you received.

20 December 2022
Unprompted review
be2 logo

Reply from be2

Hi Lights, we're sorry to read your review. Please contact us at our customer service email or at be2-trustpilot@be2.com so we can have a look at your case. Thanks! Sincerely, be2.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look