Bear and Rose Reviews 482

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautifully made products, highlighting their excellent quality and how they always match the advertised descriptions. Many people appreciate the great value of the items and are very happy with their purchases, often leading them to place additional orders. The delivery service is frequently mentioned as prompt, quick, and well-packaged, often arriving ahead of schedule. However, some customers also noted minor issues with their orders, such as a product not being painted as expected or having numbers on it. A few other people also felt that while the product itself was nice, the illustrations gave a different impression of the item's size, and one reviewer mentioned receiving an item that appeared to be MDF instead of real wood, with a patchy finish.

What people talk about most

Product

Consumers find product to be positive, with many reviewers consistently praising the beautiful, well-made,... See more

Quality

Customers had positive experiences with quality, frequently describing products as beautiful, well-made, and... See more

Delivery service

People report positive experiences with delivery service, highlighting the exceptional speed and promptness... See more

Order

Reviewers mention positive feedback about their orders, often highlighting the ease of the ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Products are beautifully made, have ordered a few times from Bear & Rose and have never been disappointed. Asked for a quick delivery as was disappointed from another company and they shipped ahead of... See more

Rated 5 out of 5 stars

Not only are the items I ordered absolutely gorgeous, they are great value and I am so happy with my purchase. So happy in fact that as soon as they arrived I placed another order for more! Custome... See more

Rated 5 out of 5 stars

I have bought from Bear and Rose 3 times now and l could not be happier, their service is so quick and have always received the goods within a couple of days. The products are of great quality and alw... See more

Rated 5 out of 5 stars

I honestly love Bear and Rose, I’ve used them for a 5 years now, getting nieces and nephews Christmas tree decorations. Now finally I get to get my own little boy some as well as other things. I cou... See more


Company details

  1. #15 of 205 best companies in Decoration and Interior Design Store

Written by the company

Home and Lifestyle Decor. We make home decor, gifts and custom work for private and corporate clients.


Contact info

4.9

Excellent

TrustScore 5 out of 5

482 reviews

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Asks customers to review

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Lovely personalised wooden napkin rings

Lovely personalised wooden napkin rings. I love the quality and the engraving, which even came with a foreign accent, as I needed. The price for them was also very reasonable, as well as the shipping cost, and the delivery was pretty fast. With no hesitation, I will buy from them again. Thanks!!

10 January 2025
Unprompted review
Rated 5 out of 5 stars

Great company, great products of superior quality.

I have purchased from this company twice and wouldn't hesitate to do so again.
Products are of high quality and are made in the UK.
An outstanding company to deal with if there are any queries or worries.
Would highly recommend. A company that you can contact and actually speak to a human and experience the personal touch.

2 January 2025
Rated 5 out of 5 stars

This year marks the 6th year I’ve…

This year marks the 6th year I’ve ordered place settings for Christmas from Bear and rose!

The way the orders are packaged is wonderful, so delicately wrapped and the boxes they are posted in can then be used to store them should you wish to reuse them.

Every single order and design has been incredible and this year is no different, I know I will be back again.

7 October 2024
Rated 5 out of 5 stars

Excellent customer service

My lion wall light was beautiful, unfortunately it seemed to be faulty and wouldn’t light up the second time I had tried. I contacted BearandRose, they are sending me a new one out and have asked me to recycle the one I had been sent originally. I cannot wait to see it in my son’s newly decorated room. Overall, sturdy well made features and excellent customer service. Will definitely be returning, already telling so many people about this company! Thank you.

3 October 2024

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