Bear and Rose Reviews 

484
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for being beautifully made, of great quality, and exactly as advertised, with many expressing their happiness and intent to reorder. The delivery service is frequently highlighted as prompt, quick, and well-packaged, often arriving ahead of schedule. People appreciate the ease of ordering and the efficient service, leading to many repeat purchases over several years. However, some customers also noted minor issues with their orders, such as a product not being painted or having numbers on it, or a small hurdle that required a replacement.

What people talk about most

Product

People report positive experiences with product, often describing them as beautiful, well-made, and of great... See more

Quality

Customers consistently express high satisfaction with product quality, describing items as beautifully made,... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting the... See more

Order

Clients share positive opinions on order, with many expressing delight and satisfaction with the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Products are beautifully made, have ordered a few times from Bear & Rose and have never been disappointed. Asked for a quick delivery as was disappointed from another company and they shipped ahead of... See more

Rated 5 out of 5 stars

Not only are the items I ordered absolutely gorgeous, they are great value and I am so happy with my purchase. So happy in fact that as soon as they arrived I placed another order for more! Custome... See more

Rated 5 out of 5 stars

I have bought from Bear and Rose 3 times now and l could not be happier, their service is so quick and have always received the goods within a couple of days. The products are of great quality and alw... See more

Rated 5 out of 5 stars

I honestly love Bear and Rose, I’ve used them for a 5 years now, getting nieces and nephews Christmas tree decorations. Now finally I get to get my own little boy some as well as other things. I cou... See more


Company details

  1. #16 of 208 best companies in Decoration and Interior Design Store

Written by the company

Home and Lifestyle Decor. We make home decor, gifts and custom work for private and corporate clients.


Contact info

4.9

Excellent

TrustScore 5 out of 5

484 reviews

5-star
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Asks customers to review

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How this company uses Trustpilot

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4.9

All reviews

(484)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Looks lovely above my fireplace

Excellent product but the double sided tape that’s included is awful, we used white tac in the end.
My fault entirely but we ordered silver metallic but looked too grey on our wall so we painted it, absolutely love it

26 September 2024
Rated 5 out of 5 stars

Cute little board

We had an issue with the items delivered and Sarah helped us with the matter. Very pleased with the items and the support. I honestly think it’s a little expensive for what you get, but it is personalised and you get great customer service.

27 August 2024
Rated 5 out of 5 stars

Perfect product

Perfect product, personalised perfectly, quick delivery. Very happy. Will definitely order from here again!

31 July 2024
Rated 5 out of 5 stars

I have only recently been introduced to…

I have only recently been introduced to Bear and Rose and what a wonderful company it is. The products are beautiful and tasteful and the communication and customer service is superb. They went above and beyond to accommodate me. I would highly recommend this company and their products. I am looking forward to ordering more. Many thanks Bear and Rose

17 July 2024
Unprompted review
Rated 3 out of 5 stars

Update your product photos

As lovely as the make is, your photos need updating. Yes you have updated the item description, but left old product photos of when actual chalkboard was used and not acrylic. This is misleading and changing a product like this makes school photo’s with kids that are not neurotypical harder. Please be aware of what changes like this can do.

3 June 2024
Rated 5 out of 5 stars

Thank you

We wanted a lovely name tag for my little boy's ashes. Sadly he passed away after a brutal battle with a DIPG brain tumour.

The name tag was perfect, really inexpensive and arrived so quickly. Thank you Bear and Rose.

29 April 2024
Rated 2 out of 5 stars

Laziness

Imagine selling a product to stick to the wall and not even putting the sticking pads on it or even cutting them down to size, height of laziness! Will never use again

2 April 2024
Bear and Rose logo

Reply from Bear and Rose

Hi Ryan, Thank you for taking the time to write a review.

I'm sorry you were so offended by the mounting tape we provide with our products (as an unpaid for extra) was not pre-applied to the wall art. We choose not to do this as some customers prefer to apply these to the walls using other methods and so the tape on the reverse would be troublesome.

I can assure you as a small family business, that designs, makes every piece from scratch and packages each order with love and care, there is no laziness when it comes to our work. It is disappointing that you have seen an added extra (in us providing an option for mounting the items with) as a negative rather than a positive.

Kind regards, Sarah

Rated 5 out of 5 stars

Beautiful decor

Beautiful decor, looks great in my kitchen. Fast delivery. Delivery driver broke the first one & it was replaced promptly and arrived within 2 days. Would recommend

2 April 2024

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