BearHugs is the most gorgeous company! Faye, it’s owner, has worked so hard over the years to create this beautiful concept of sending a bear hug and has been my go to for ordering thinking of you pac... See more
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Review summary
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Reviews shaping this summary
My daughter suffers with mental health and loss of her daughter,I found those site and sent her a gift,she was delighted to recieve it.The lady that owns it shows good customer care and checks in with... See more
Company replied
Have sent BearHugs gifts many times. Always lovely choice of ready made boxes.This time I sent a custom made box for my friend who is recovering from surgery. She was delighted by her surprise gifts.... See more
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I live in France, since Brexit it was getting increasingly difficult to get parcels to the UK. As I wanted to keep on sending care packages to my UK-based friend without having to pay more on delivery... See more
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Company details
- #1 of 17 best companies in Gift basket shop
- #13 of 69 best companies in Corporate gift supplier
- #75 of 374 best companies in Gift shop
Written by the company
Send a thoughtful "hug in a box" gift by post. Whether it's Thinking Of You, Get Well Soon, Happy Birthday, Here For You or Just Because, BearHugs offers a range of gift boxes with a fully customisable personal touch. Corporate gifting services also available.
Contact info
372 Langsett Road, S6 2UG, Sheffield, United Kingdom
- hello@bearhugsgifts.com
- bearhugsgifts.com
4.9
Excellent
217 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
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Great present
Lovely box, and a great selection of little goodies to send someone to show you’re thinking of them - whatever the occasion! Will use bear hugs again for sure!
14 December 2023
Unprompted review
Reply from BearHugs - 'Thinking of You' Gifts
Thank you so much for taking the time to leave us such a lovely review, Hannah. It was a pleasure to help you send a hug in a box 🤍
Fabulous team at Bear Hugs
Fabulous team at Bear Hugs. Customer service is so helpful. My niece loved her parcel. Great quality and thoughtful gifts to include in your build your own box. I have used this company twice. 5star all the way. Thank you team Bear Hugs!
1 December 2023
Unprompted review
Reply from BearHugs - 'Thinking of You' Gifts
Thank you for your kind review, Jan - it's so appreciated. We're really happy to hear that your niece loved her hug in a box. It was a pleasure to help you send it to her! 🤍
Such a lovely array of gifts
Such a lovely array of gifts, all occasions covered.
Fantastic customer service, very personable not robotic, kind and friendly.
Extremely fast delivery.
My friend Helen loved her Bearhug.
Thank you
29 November 2023
Unprompted review
Reply from BearHugs - 'Thinking of You' Gifts
Thank you so much for taking the time to leave such a lovely review Karen! We're really happy to hear that Helen loved her hug in a box - it was a pleasure to help you send it to her 🤍
Great service and lovely selection of…
Great service and lovely selection of gifts made my friends day to receive this
1 December 2023
Unprompted review
Reply from BearHugs - 'Thinking of You' Gifts
Thank you so much for taking the time to leave such a lovely review - over the moon to hear that your gifts went down a treat! 🤍
This little hug in a box
This little hug in a box, was sent to my friend. According to my friend it really made her smile 😃
2 December 2023
Unprompted review
Reply from BearHugs - 'Thinking of You' Gifts
Thank you so much for taking the time to leave this wonderful review, Deborah! Over the moon to hear that your hug in a box made your friend smile 🤍
A wonderful range of products
A wonderful range of products. Very reasonable cost. The hamper was delivered so quickly and brought so much joy to the recipient. It was beautifully packaged.
12 November 2023
Unprompted review
Reply from BearHugs - 'Thinking of You' Gifts
Thank you so much for taking the time to leave this lovely review, Geraldine. Over the moon to hear that your hug in a box brought joy to your recipient! 🤍
This was a present for my mum who…
This was a present for my mum who absolutely loved it!
20 November 2023
Unprompted review
Reply from BearHugs - 'Thinking of You' Gifts
Thank you so much for taking the time to leave us a review, Elizabeth. We're so happy to hear that your mum loved her hug in a box! 🤍
I love BearHugs!
I love BearHugs. It has a great range of gifts for all occasions (from just wanting to say "I'm here and I'm thinking of you" to "Happy Birthday" or beautiful gifts for new babies). Delivery is super fast though you can also specify a date for sending or put a sticker on your gift to tell the recipient to open it on a certain day. The customer service is fantastic - they sometimes email to check if something seems a little odd (eg you've forgotten to include your name or the address is wrong) and they respond very quickly and with a very human touch if you contact them. The bear-hug boxes never fail to brighten the recipient's day and my sister always reuses them because they are so cute. Lots of small/local producers and allergy-friendly options.
7 November 2023
Unprompted review
Reply from BearHugs - 'Thinking of You' Gifts
Thank you for leaving such a wonderful review, Miya! We're so grateful for your support and it's an absolute pleasure to help you send hug in a box gifts to your loved ones 🤍
Great all round
From looking on the website, ordering and sending a bear hug. It was easy, quick and good value
4 November 2023
Unprompted review
Reply from BearHugs - 'Thinking of You' Gifts
So happy to hear you were happy with the process of sending a hug with us, Abby! 🤍
Excellent customer service!
4 November 2023
Unprompted review
Reply from BearHugs - 'Thinking of You' Gifts
Thanks so much for taking the time to leave this review, Jo! It was a pleasure to help you send a hug in a box 🤍
Love the products!!!
Love the products, it’s such a cute idea! They have so many types, you can do your own, and it’s fast
3 November 2023
Unprompted review
Reply from BearHugs - 'Thinking of You' Gifts
Thank you so much for leaving such a lovely review, Lucia! Over the moon to hear that you were happy with our range of hug in a box gifts 🤍
Fabulous service & great selection
25 September 2023
Reply from BearHugs - 'Thinking of You' Gifts
Thank you so much for this wonderful review, Gail. So happy to hear you were happy with our service and the range of treats available 🤍
My confusion immediately perfectly corrected.
I placed an order today but got a wee bit confused!! I sent an email through and have got a thoughtful email response even though it's a Sunday night. Thank you so much. I appreciate your attention to detail and the incredibly swift response. I look forward to my daughter receiving her box. Thank you
5 November 2023
Unprompted review
Reply from BearHugs - 'Thinking of You' Gifts
Thank you so much for leaving such a lovely review, Val! It was a pleasure to help you with your order and we hope that your daughter loves her hug in a box 🤍
Lovely gift for friend
My friend loved receiving this in the post. Really easy to send, quick delivery, and such a lovely social enterprise. Will definitely use again!
23 October 2023
Unprompted review
Reply from BearHugs - 'Thinking of You' Gifts
Thank you so much for taking the time to leave such a lovely review, Katya - so happy to hear that you were pleased with our service and even happier to hear that your friend loved their gift! 🤍
Nice choice of products and good to see…
Nice choice of products and good to see the discounted short-shelf-life stuff. It would be nice to see less gendered stuff - it all seems aimed at women. And maybe some dried flowers?
17 October 2023
Unprompted review
Reply from BearHugs - 'Thinking of You' Gifts
Thank you so much for taking the time to leave us a review and for your helpful suggestions Lauren - it's much appreciated. We don't categorise our gifts by gender because we believe that all treats on our site are welcome to be used and enjoyed by anyone but we totally take your point. We're always on the lookout for new items and we'll definitely try to look for more treats that may appeal to a wider range of people 🤍
Always well received!
I’ve purchased many gift boxes from Bear Hug Gifts over the years and I always return here because they never disappoint. I love the variety and the introduction of new items throughout the year, the option to add a sticker to say ‘don’t open until *insert date*’ is really handy, and the design of the boxes themselves with the hugging arms make this extra special. I live in Canada now and I like to send Bear Hug Gifts to my friends and family back in the U.K. to let them know I’m thinking of them, and to extend a little hug!
28 October 2023
Unprompted review
Reply from BearHugs - 'Thinking of You' Gifts
What an incredibly lovely review! Thank you so much for taking the time to leave such kind words. It's a pleasure to help you send hugs to your loved ones in the UK 🤍
Reply from BearHugs - 'Thinking of You' Gifts
Thank you so much for taking the time to leave us this fab review, Kay! Delighted to hear that you were happy with your gift 🤍
Lovely alternative to a card
Easy to order, delivered on time, lovely quality
14 October 2023
Unprompted review
Reply from BearHugs - 'Thinking of You' Gifts
Thank you so much for your kind words! Really happy to hear that you were happy with the quality of your gift 🤍
A great present 🎁 and delivery was…
A great present 🎁 and delivery was extremely prompt …. Loved it 🥰
13 October 2023
Unprompted review
Reply from BearHugs - 'Thinking of You' Gifts
Thank you so much for this wonderful review, Sharon! Delighted to hear that you were happy with the hug in a box gift you sent 🤍
Brilliant service
Brilliant service. Quick and easy to sort out. A tad expensive but worth it
20 October 2023
Unprompted review
Reply from BearHugs - 'Thinking of You' Gifts
Thanks so much for your wonderful review, Maisie! Really happy to hear that you're happy our service 🤍
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