Beatrix Home Reviews 

176
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly, professional, and knowledgeable staff who always arrive on time and handle plumbing, heating, and bathroom issues with exceptional skill. People note that the team is extremely well-organized, ensuring every project runs smoothly from the initial booking to final completion. Some people were satisfied with the remarkable quality of the repairs, mentioning that technicians leave homes spotless and tidy without any mess left behind. Consumers also love the reliable communication, helpful appointment reminders, and consistent service that make working with them an absolute pleasure.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly. Reviewers consistently report... See more

Service

Users describe positive interactions with service, highlighting exceptional satisfaction with plumbing and... See more

Quality

Customers report widespread satisfaction and positive experiences with quality. Consumers highlight that jobs... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a broken toilet, Beatrix Home, came to assess the problem & sorted it all out in the one visit. Perfect! Thank you! Such a fast, prompt & incredible service, fixed straight away Reasonabl... See more

Rated 5 out of 5 stars

Recommended. Have been using Beatrix Home for several years now, and they have done quite a number of jobs for us - maintenance and repairs to heating and hot water system - most recently this week. T... See more

Company replied

Rated 5 out of 5 stars

Response to reported problem was realistic, ie. appointment was made for a week later (as it wasn't an emergency) and engineer came as promised in good time. The first repair was not fully successful,... See more

Company replied

Rated 5 out of 5 stars

As always, great job done from booking to completion by the Beatrix skilled, profdssional and personable team. Very well organised and so helpful. Delighted with our new boiler and a small snag was de... See more

Company replied


Company details

  1. Plumber

Written by the company

At Beatrix Home, we put you first. We understand that plumbers don’t have the best reputation but we’re here to buck the trend and set that right. Everyone deserves a home that works properly, with hot, running water, warm radiators and a boiler that doesn’t shut down every winter. On that front, as your plumbing and heating specialists in Wandsworth, South London and Surrey, we’ve got you covered. Our business is committed to providing all our customers with industry-leading products, as well as levels of service that go above and beyond the norm. We’re plumbing and heating specialists in Wandsworth, but we also provide bathroom services and gas works. We will manage and deliver each of our services with the utmost care and attention, ensuring that all our customers are happy with the results of their project.


Contact info

4.9

Excellent

TrustScore 5 out of 5

176 reviews

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1-star

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4.9

All reviews

(176)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Loft Shower Makeover

I recently used Beatrix Homes to refurbish a small loft bathroom. The shower had never worked properly for some unknown reason and the whole thing needed ripping out and starting again. From start to finish everyone I dealt with at Beatrix Homes was great. They provided a professional, detailed and competitive quote, started the project very soon after agreeing terms and completed everything in a very timely fashion, in fact ahead of schedule. The bathroom fitters and tiler were really friendly and polite, always turned up on time and clearly take great pride in their work. Everything was finished off to a very high standard and they left the flat spotless. I now have a shower that feels like being in a spa and it's all thanks to the great team at Beatrix Home - I couldn't fault them and would highly recommend them to anyone thinking of giving their bathroom a bit of a makeover. A first rate job from start to finish from the whole team. Thank you!

25 March 2026
Unprompted review
Beatrix Home logo

Reply from Beatrix Home

Hi Nick

Thank you so much for your kind review we really do appreciate it!

We’re so pleased to hear how happy you are with your new bathroom and that the whole process ran smoothly from start to finish. Creating that “spa-like” feel is exactly what we aim for, so it’s great to know we delivered.

I’ll be sure to pass your lovely feedback on to the team.

Thank you again for choosing Beatrix Home and for your recommendation!

Rated 5 out of 5 stars

Miles was an excellent engineer in…

Miles was an excellent engineer in everyway and the Beatrix Home staff provided a first rate service and were very pleasant and helpful.

6 March 2026
Unprompted review
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Reply from Beatrix Home

Hi Mark

Thank you for your kind feedback. We’re delighted to hear that Miles and the Beatrix Home team provided a helpful and professional service.

Thank you again for choosing Beatrix Home. We truly appreciate your support and look forward to assisting you again in the future if needed.

Rated 5 out of 5 stars

Very responsive and high quality work…

Tom and the team were very responsive and gave a clear & transparent quote. The work was completed to a high standard. Highly recommend!

12 February 2026
Unprompted review
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Reply from Beatrix Home

Hi Andi

Thank you for your kind review. We’re really pleased to hear you were happy with Tom and the team, and that the work met your expectations. We truly appreciate the recommendation.

Thank you again for choosing Beatrix Home. We truly appreciate your support and look forward to assisting you again in the future if needed.

Rated 5 out of 5 stars

Great experience with these guys

Miles (the engineer) was fantastic. He installed our new shower with no issues and also managed to fix a few things that we were also having trouble with. Prices were reasonable and quality was high. I would definitely use again and recommend.

3 March 2026
Unprompted review
Beatrix Home logo

Reply from Beatrix Home

Hi Jon

We’re delighted to hear that you were happy with the installation of your new shower and that Miles was able to help resolve the additional issues while he was there.

Thank you again for choosing Beatrix Home and for your recommendation. We truly appreciate your support and would be more than happy to assist you again in the future.

Rated 5 out of 5 stars

Responsive, clean and tidy work.

I had a slow toilet cistern leak which needed fixing quickly. Beatrix Home assigned a plumber at a convenient time to me for the repair. That plumber became ill and another of their staff was assigned for the same appointment, no delays. He and his assistant arrived on time and carried out a prompt repair as all the parts were on the van. The job was left very clean and tidy with no cleanup required. Skilled and very pleasant people to work with. Great service thank you.

26 February 2026
Unprompted review
Beatrix Home logo

Reply from Beatrix Home

Hi Cameron

We’re really pleased to hear that you were happy with the service you received and that the repair to your toilet cistern was carried out promptly and efficiently. We always aim to keep any disruption to a minimum, so it’s great to know the team were able to attend on time, complete the repair with the parts available, and leave everything clean and tidy.

Thank you again for choosing Beatrix Home. We truly appreciate your support and look forward to assisting you again in the future if needed.

Rated 5 out of 5 stars

A local company that you need!

From start to finish this company wanted to find out what I needed and the end result was a superb job done. Shout out to Chloe who managed and arranged the visit and to Jack the technician who arrived and carried out the job with friendliness, professionalism and expertise.

26 February 2026
Unprompted review
Beatrix Home logo

Reply from Beatrix Home

Hi Lisa

Thank you so much for taking the time to leave such a kind review.

We’re delighted to hear that you were happy with the service from start to finish and that the work carried out met your expectations. Providing a professional, friendly, and reliable service is always our aim, so it’s wonderful to know this was reflected in your experience.

I will be sure to pass your kind feedback on to Chloe and Jack they will both be very pleased to hear your comments.

Thank you again for choosing Beatrix Home. We truly appreciate your support and would be more than happy to assist you again in the future should you need us.

Rated 5 out of 5 stars

Honest, prompt and skilled

Response to reported problem was realistic, ie. appointment was made for a week later (as it wasn't an emergency) and engineer came as promised in good time. The first repair was not fully successful, but again we were told this might well be the case, and second visit entailed replacing a part that was identified as having failed. Engineers were clear about their work throughout, and the heating system is functioning well now. Courteous, prompt communications, and skilful staff. Would recommend their service.

17 February 2026
Unprompted review
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Reply from Beatrix Home

Hi Rebecca It’s great to hear your kind words about our engineers, feedback like this genuinely means a lot to the whole team.

Rated 5 out of 5 stars

Recommended

Recommended. Have been using Beatrix Home for several years now, and they have done quite a number of jobs for us - maintenance and repairs to heating and hot water system - most recently this week. They communicate well and clearly, explain carefully what they are doing and why, and discuss options with you if appropriate. They turn up when they say they will, do the job well and with a friendly service.

19 February 2026
Unprompted review
Beatrix Home logo

Reply from Beatrix Home

Thank you so much for your kind words and for choosing Beatrix Home over the years, we really do appreciate your continued support.

It’s great to hear that you’ve been happy with our communication, reliability, and the way our engineers explain the work and options available. Feedback like this means a lot to the team.

Rated 5 out of 5 stars

Great Plumbers

Totally reliable, great service and do an excellent job. Can highly recommend.

3 February 2026
Unprompted review
Beatrix Home logo

Reply from Beatrix Home

We’re really glad you’re happy with the service which we provided, Thank you for your kind feedback.

Rated 5 out of 5 stars

Excellent service

I had a leak in my bathroom and needed a plumber urgently. I called Beatrix Home and less than two hours later a plumber came. He sorted out the problem, and had to go and get a specific part. Absolutely first class service, very friendly and helpful staff. I highly recommend Beatrix Home.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Impressive service

Made every effort to get us a new boiler two days before Christmas. Engineer & apprentice were on time, tidy, polite and respected out property. Great job done and the system is working like a dream.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Beatrix home

Beatrix home is a small caring company with all the staff friendly and helpful.Staff turn up within alloted time all very presentable and know what they are talking about,you know you will get a good job done would only ever use this company you can guarantee they do not employ cowboys give them a try next time you will not be disappointed.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Great as always

Jack was excellent, as always. He is a pleasure to have around, works efficiently and tidily and always keeps me updated with what’s happening. Highly recommend.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

We had a broken toilet

We had a broken toilet, Beatrix Home, came to assess the problem & sorted it all out in the one visit. Perfect!
Thank you!
Such a fast, prompt & incredible service, fixed straight away
Reasonable prices, quick, helpful, full explanation given and cleaned up and removed everything afterwards.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Annual Boiler Service

Prompt efficient thorough professional service from a cheerful friendly engineer who knew his stuff.
Updates & reminders of the appointment were much appreciated.
I highly recommend them & will be using them to replace my kitchen tap.

3 October 2025
Unprompted review

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