Beatrix Home Reviews 

176
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly, professional, and knowledgeable staff who always arrive on time and handle plumbing, heating, and bathroom issues with exceptional skill. People note that the team is extremely well-organized, ensuring every project runs smoothly from the initial booking to final completion. Some people were satisfied with the remarkable quality of the repairs, mentioning that technicians leave homes spotless and tidy without any mess left behind. Consumers also love the reliable communication, helpful appointment reminders, and consistent service that make working with them an absolute pleasure.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly. Reviewers consistently report... See more

Service

Users describe positive interactions with service, highlighting exceptional satisfaction with plumbing and... See more

Quality

Customers report widespread satisfaction and positive experiences with quality. Consumers highlight that jobs... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a broken toilet, Beatrix Home, came to assess the problem & sorted it all out in the one visit. Perfect! Thank you! Such a fast, prompt & incredible service, fixed straight away Reasonabl... See more

Rated 5 out of 5 stars

Recommended. Have been using Beatrix Home for several years now, and they have done quite a number of jobs for us - maintenance and repairs to heating and hot water system - most recently this week. T... See more

Company replied

Rated 5 out of 5 stars

Response to reported problem was realistic, ie. appointment was made for a week later (as it wasn't an emergency) and engineer came as promised in good time. The first repair was not fully successful,... See more

Company replied

Rated 5 out of 5 stars

As always, great job done from booking to completion by the Beatrix skilled, profdssional and personable team. Very well organised and so helpful. Delighted with our new boiler and a small snag was de... See more

Company replied


Company details

  1. Plumber

Written by the company

At Beatrix Home, we put you first. We understand that plumbers don’t have the best reputation but we’re here to buck the trend and set that right. Everyone deserves a home that works properly, with hot, running water, warm radiators and a boiler that doesn’t shut down every winter. On that front, as your plumbing and heating specialists in Wandsworth, South London and Surrey, we’ve got you covered. Our business is committed to providing all our customers with industry-leading products, as well as levels of service that go above and beyond the norm. We’re plumbing and heating specialists in Wandsworth, but we also provide bathroom services and gas works. We will manage and deliver each of our services with the utmost care and attention, ensuring that all our customers are happy with the results of their project.


Contact info

4.9

Excellent

TrustScore 5 out of 5

176 reviews

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4.9

All reviews

(176)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Honest, reliable and high quality work carried out

Return customer. Tom and the team at Beatrix Home have been our go to plumbers for a number of years. Always reliable, honest and willing to help on big and small jobs, from new bathrooms to all things heating and boiler related. The most recent job involved a fix to an expansion vessel dicovered on an annual boiler service. Special thanks to Jack for spotting the issue and carrying out the fix with the least amount of distrubance. Tom, Jack and Matt are the main members of the team we've worked with and all of them are always respectful of our home, carry out first-class work, and always find innovative solutions to problems, at a very reasonable price. I highly recommend Beatrix Home, they are the first and only people we call for plumbing needs or advice.

22 April 2025
Unprompted review
Rated 5 out of 5 stars

Temperamental toilet fixed

My rather elderly toilet was becoming rather temperamental. George arrived punctually, and when our original thought of replacing the entire custern provend impractical, he took some trouble to diagnose the exact problem. He found another approach which was easier and quicker to fix, and less expensive as well, and removed the debris. The toilet is now a pleasure to flush !

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Shower replacement

Beatrix Home have done an excellent job in replacing my shower with minimal disruption to the existing bathroom fittings.
The job was done at a very fair price and Tommy worked professionally and respected my property. I would not hesitate to use them again.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Above and beyond

Thank you very much for providing such a prompt, competent and efficient service at such a short notice. Also, to go above and beyond and sending out Keir instead of cancelling the job when the scheduled plummer was delayed on another job. I would also very impressed with the follow up phone call to check that everything was OK. I will definitely recommend.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Beatrix has been looking after my house…

Beatrix has been looking after my house and my rental properties for 5 years or so. And over the time, understandably I have done MANY MANY jobs with them. Some big some small. They are probably not the “cheapest” but 100% the best in business… most importantly they are trustworthy local tradesman, which is Extremely rare nowadays. I cannot recommend them highly enough.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! Had an installation issue with my washing machine ordered from AO who could not install for me and was stuck with two washing machines in my kitchen. Was able to get a next day service slot and Jack took care of the issue promptly and efficiently! Highly recommended

13 March 2025
Unprompted review
Rated 5 out of 5 stars

Small Job

Had a small job, sorting out our shower that was not working. Nothing a problem all sorted by Tom on the phone and on site by Jack and apprentice Maddie. Good and polite service, would highly recommend.

20 December 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended bathroom specialists

The whole team at Beatrix Home are brilliant. They fitted a new shower room for us which looks fantastic. Their approach is very professional, with specialists for each task. They listen. They adapt. They are technically very good and their advice is great. And they are polite and clean. I would highly recommend them and would definitely use them again without hesitation.

10 December 2024
Unprompted review
Rated 5 out of 5 stars

Very professional company

I found the representatives very friendly, helpful and professional. The work was completed promptly. I would not hesitate to use them again or recommend to friends.

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience!

We booked 'Beatrix Homes' to check over the gas at our daughter's new home and the service was excellent, the engineer being extremely helpful and informative. On the strength of this, we booked Beatrix Homes again for some plumbing work. My daughter's comment was that the plumbing engineer was 'Fantastic' and did great job. We won't look anywhere else in future for gas, heating or plumbing work. Extremely good service.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Boiler installation…

Beatrix Home installed a new boiler in our property. The communication with Keir during the quotation period was excellent & he thoroughly & clearly explained the options & always answered my queries in detail.

Sam did an excellent job with what was a tricky installation - thank you Sam! Chloe was also helpful & polite in the office.

I would highly recommend Beatrix Home for their very professional set up & excellent workmanship. I plan to use their services again in the future.

7 October 2024
Unprompted review

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