Beatrix Home Reviews 

173
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, noting their skill and personable approach. Reviewers frequently highlight the team's punctuality, efficiency, and respect for property, often mentioning that work areas are left clean and tidy. Many appreciate the prompt and effective service, with problems often resolved quickly and without fuss, even for urgent issues. People consistently recommend the company for its reliability, high standards of work, and excellent communication. Overall, consumers express great satisfaction with the comprehensive service provided, making them a trusted choice for various home needs.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a broken toilet, Beatrix Home, came to assess the problem & sorted it all out in the one visit. Perfect! Thank you! Such a fast, prompt & incredible service, fixed straight away Reasonabl... See more

Rated 5 out of 5 stars

Beatrix Home came out to replace a leaking kitchen tap, freeing up several seized stopcocks in the process. They - Jack - turned up on time, did the work well, & charged very reasonably (also submitti... See more

Rated 5 out of 5 stars

As always, great job done from booking to completion by the Beatrix skilled, profdssional and personable team. Very well organised and so helpful. Delighted with our new boiler and a small snag was de... See more

Company replied

Rated 5 out of 5 stars

Recommended. Have been using Beatrix Home for several years now, and they have done quite a number of jobs for us - maintenance and repairs to heating and hot water system - most recently this week. T... See more

Company replied


Company details

  1. Plumber

Written by the company

At Beatrix Home, we put you first. We understand that plumbers don’t have the best reputation but we’re here to buck the trend and set that right. Everyone deserves a home that works properly, with hot, running water, warm radiators and a boiler that doesn’t shut down every winter. On that front, as your plumbing and heating specialists in Wandsworth, South London and Surrey, we’ve got you covered. Our business is committed to providing all our customers with industry-leading products, as well as levels of service that go above and beyond the norm. We’re plumbing and heating specialists in Wandsworth, but we also provide bathroom services and gas works. We will manage and deliver each of our services with the utmost care and attention, ensuring that all our customers are happy with the results of their project.


Contact info

4.9

Excellent

TrustScore 5 out of 5

173 reviews

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No recent history of asking for reviews

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4.9

All reviews

(173)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Satisfied customer

It is always a pleasure to see Jack and as usual the work was done promptly and to a high standard he talked us through what had been done to ensure that we were happy with the results and the area was left as found clean and tidy.

8 February 2024
Unprompted review
Rated 5 out of 5 stars

Great company and service

Great company and service, from the brilliant customer service to the professional and friendly plumber. We called Beatrix when an emergency plumber quoted us £1500 to repair our boiler. Beatrix came quickly and charged us £150, fixed the problem and reassured us that the works suggested were unnecessary. We’ll be using again!

5 February 2024
Unprompted review
Rated 5 out of 5 stars

A rare review

I rarely leave reviews but I make this exception for Beatrix Home because I think they are exceptional. They may not the cheapest but they very reliable and very professional - and everyone I have dealt with has also been really nice! Jane

21 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, thank you. We had a fault with our boiler and due to the kitchen cabinet were unable to access to diagnose or fix the issue. We called Beatrix Home to explain the situation and they were great. The engineer was excellent - fixed the job and addressed the issue with the cabinet and did everything with great attention to detail and care. Would highly recommend and we will definitely use them again.

13 December 2023
Unprompted review
Rated 5 out of 5 stars

Plumbing Assistance

A plumber came out to assist us with our heating system. He was great, on time, very helpful, fully sorting out the issues, testing everything and leaving everything working as it should. A very professional, helpful service

11 December 2023
Unprompted review
Rated 5 out of 5 stars

Happy customer

I needed a toilet replacement done for my parents. The company were easy to deal with on the phone in terms of organising a time for them to visit to give a quote for the work. They gave easy to read detailed quotes for the work to be done and stuck to those prices. The work done was of a high quality and i would definitely recommend them for plumbing work

27 November 2023
Unprompted review
Rated 5 out of 5 stars

Efficient & Courteous

Made an appointment within a couple of days & only had a 3 hour slot which is perfect. Turned up on time & Jack was excellent. A pleasure to have in your home.

21 November 2023
Unprompted review
Rated 5 out of 5 stars

Great trustworthy service

Great service, ive used quite a few heating engineer companies over the years and would rate Beatrix as number one, fairly priced, very knowledgable trades staff, polite ,very tidy and trustworthy, i'd highly recommend them.

7 November 2023
Unprompted review
Rated 5 out of 5 stars

Beatrix Home is the best

From the first call to the visit by Jack the engineer was nothing short of perfect! They are extremely responsive and professional as well as thorough. Their pricing is very good! They will continue to be my service provider.

27 October 2023
Unprompted review

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