Beatrix Home Reviews 

173
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and highly skilled, often noting their helpfulness and polite demeanor. Many people highlight the excellent service, frequently described as efficient, reliable, and prompt, with engineers arriving on time, leaving workspaces clean, and effectively solving problems to deliver high-quality work. Additionally, customers frequently commend the company's excellent organization, noting smooth booking processes and timely appointments. People also appreciate the clear communication, including helpful updates and reminders, ensuring a hassle-free experience.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Service

Consumers find service to be positive, consistently praising the professionalism, efficiency, and helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beatrix Home came out to replace a leaking kitchen tap, freeing up several seized stopcocks in the process. They - Jack - turned up on time, did the work well, & charged very reasonably (also submitti... See more

Rated 5 out of 5 stars

We had a broken toilet, Beatrix Home, came to assess the problem & sorted it all out in the one visit. Perfect! Thank you! Such a fast, prompt & incredible service, fixed straight away Reasonabl... See more

Rated 5 out of 5 stars

As always, great job done from booking to completion by the Beatrix skilled, profdssional and personable team. Very well organised and so helpful. Delighted with our new boiler and a small snag was de... See more

Company replied

Rated 5 out of 5 stars

Recommended. Have been using Beatrix Home for several years now, and they have done quite a number of jobs for us - maintenance and repairs to heating and hot water system - most recently this week. T... See more

Company replied


Company details

  1. Plumber

Written by the company

At Beatrix Home, we put you first. We understand that plumbers don’t have the best reputation but we’re here to buck the trend and set that right. Everyone deserves a home that works properly, with hot, running water, warm radiators and a boiler that doesn’t shut down every winter. On that front, as your plumbing and heating specialists in Wandsworth, South London and Surrey, we’ve got you covered. Our business is committed to providing all our customers with industry-leading products, as well as levels of service that go above and beyond the norm. We’re plumbing and heating specialists in Wandsworth, but we also provide bathroom services and gas works. We will manage and deliver each of our services with the utmost care and attention, ensuring that all our customers are happy with the results of their project.


Contact info

4.9

Excellent

TrustScore 5 out of 5

173 reviews

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No recent history of asking for reviews

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4.9

All reviews

(173)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely efficient and professional

Beatrix detected and fix a leak from a gas fire. The pipe was difficult to access, and some wooden flooring had to be removed. The work was carried out neatly so that the floorboards could be replaced. The team was helpful and professional throughout, and found creative solutions to some tricky problems. I can't recommend this company highly enough.

12 July 2023
Unprompted review
Rated 5 out of 5 stars

Would recommend and rebook

I didn't catch the engineer's name who came to service my boiler but the whole experience was great. Very thorough (much more convincing than some of the other services I've had in the past), neat/tidy, polite and efficient. He arrived on time, did all the necessary checks and gave me some good advice to maintain the boiler, after confirming everything was safe to use.

26 June 2023
Unprompted review
Rated 5 out of 5 stars

Honest & reliable plumbers

We needed a boiler service and Beatrix were easy to book, arrived on time and carried out the job promptly. Gave the boiler a clean bill of health, keeping us updated during the job and even took off their shoes coming in and out of the house. Will definitely use them again.

9 May 2023
Unprompted review
Rated 5 out of 5 stars

Friendly, helpful and knowledgeable local business

I used Beatrix for a gas safety certificate. Jack was the person who attended and he also helped to fix my radiator and reseal the kitchen top. Jack was incredibly helpful and friendly. The costs were very reasonable and straight forward. Also very clear communication from Chloe to plan the appointment. I wouldn’t hesitate to use them again.

28 April 2023
Unprompted review
Rated 5 out of 5 stars

New bolier installation

I contacted Beatrix Home in March and they provided clear advice and pricing estimates for the installation of a new Vailliant boiler. The team is very professional - they work well together and do what they say. The team which fitted the boiler communicated well and were very conscientious and explained all the safety points clearly. Everything is working well. I will certainly want to use Beatrix again.

20 April 2023
Unprompted review
Rated 5 out of 5 stars

Excellent plumbing services

Very professional, respectful and knowledgeable plumber, arrived on time and completed the job promptly, giving options on how it may best be resolved.
Overall an excellent service, value for money. Would highly recommend.

21 March 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant

Beatrix Home are brilliant. For many years my central heating system just wouldn’t reach temperature and the radiators further up the flat were never warm.

These guys took such pride in their work and it was refreshing to see such determined professionals go about their work as they tried to discover what the problem was. Thank goodness they discovered and rectified the problem. I now have a wonderfully warm flat.
I’ll never use or recommend any other company. Totally professional team, from the first phone call to reception to the engineers that carried out the job.
Thanks loads.
Kieran Grogan.

27 March 2023
Unprompted review

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